From loan applications to purchase orders to compliance reporting, many business processes begin with a user filling out a form. To improve customer service and reduce costs, enterprises need a more secure and structured way to enable users to fill out forms on any device, as well as integrate the data captured into enterprise applications.

Key challenges
The key challenges to capturing data are:

• Organizations need to balance security and back-end integration needs with customers' demands for self-service opportunities.
• Inefficiency and errors associated with manual data entry lead to high costs.
• Enterprise data resides in multiple legacy systems and is not integrated with enterprise applications.

The solution
The Adobe Intelligent Document Platform provides the broadest range of methods for capturing data online or offline, across a variety of devices, for the convenience of users. Prepopulated form fields, calculations, and validations help ensure that data is accurate and complete. The captured data can then be integrated into enterprise applications and used to initiate automated workflows.

Capturing and integrating data

Something for everyone
Adobe enterprise solutions can help organizations capture data more effectively in any industry.

In government

• Enable constituent self-service for permit applications.
• Submit expense reports online.

In financial services

• Shorten application processing times.
• Respond more quickly to call center inquiries.

In manufacturing

• Enable mobile data collection.
• Improve the distribution of technical documentation to field workers and suppliers.