Experience Business
Webinar Series

Experience business

 

 

Be an 'Experience Business' or be out of business. What is your choice?

 
Digital is changing everything. Consumers have infinite choices in content. They’re connected to an explosion of devices. And they want every experience with your brand to be seamless. In order to meet the demands of digital, you need to become an experience-led company – a company that delivers in-the-moment experiences that are compelling, personal, useful and delighting the customer at every touchpoint.
 
Join us throughout this webinar series and explore the latest strategies for delivering the ideal experience to every customer:
  • Shape a brand experience that creates a real connection with your customers to build lasting loyalty
  • Deliver a standout customer experience, form content creation to delivery, measurement and refinement
  • Best practices and insightful discussions on how organisations of all sizes create standout experiences that generates a real connection with your customers

 

 

 

 

 

 

 

 

 

 

Engaging with communities
 
Join Adobe & Microsoft for this webinar and learn how Microsoft revamped their developer site to embrace their community. Learn how to integrate community building and customer interaction with content creation and explore ways in which a data driven approach can be used to automate the content workflow and make it scale.
 
Thursday, 24 August 2017
15:00 – 15:45 (UTC+1) 

Experience Counts
 
Data-driven, personalized, and connected experiences are key to building loyalty, and ultimately, building your bottom line. And when you consistently deliver impressive experiences, you'll become a go-to brand for your customers.
 
Thursday, 21 September 2017
15:00 – 15:45 (UTC+1) 

Make your customer experience priceless
 
Consumers ignore anything short of exceptional. That’s why leading retailers are mapping data-driven digital interactions with in-store shopping to engage their customers seamlessly across channels. Learn how to make your customer experiences even more compelling than your price tags.
 
Thursday, 12 October 2017
15:00 – 15:45 (UTC+1) 

State of Digital Transformation in Financial Services
 
In today’s market, with today’s expectations you need connection — and drive revenue— on digital devices. This is no easy task, but to build the necessary foundation, leaders in financial services are transforming digitally. And with the right tools and tactics, they deliver data-driven, meaningful, personal experiences to every customer and screen in a seamless exchange that feels honest and authentic.
 
Thursday, 2 November 2017
15:00 – 15:45 (UTC+1) 
 
More sessions to be announced shortly! Be sure to check back again soon!