In this session, Econsultancy will discuss key findings from the Digital Trends in Retail report, including the influence of mobile, cross-channel strategies and personalisation, all underpinned by the importance of providing memorable customer experiences.
David Claffey, Business Lead will share key insights into the challenges iconic brand Selfridges have faced in creating seamless instore and online customer experiences.
The discussion will be chaired by Adobe’s Product and Industry Marketing Lead, EMEA, Vijayanta Gupta.
This session is primarily designed for, but not exclusive to, digital, ecommerce, customer experience and marketing managers or directors working in the retail, manufacturing or CPG sector.
|8.30||Registration & Breakfast|
|9.05 - 9.30||Econsultancy View|
|9.30 - 10.30||Selfridges – The Practitioners View/Roundtable Discussion|
|10.30 - 11.00||Refreshments & Networking|
Places are limited – please register now to avoid disappointment.