Deliver applications that people want to use
With Adobe® LiveCycle® Enterprise Suite 2.5 (ES2.5) software, you can build and deploy easy-to-use, personalized, and interactive applications that connect to existing business applications and automated processes. People interact with these rich Internet applications (RIAs) using the freely available and ubiquitous Adobe Flash® Platform and Adobe AIR® clients, making it easier to achieve high adoption rates.
LiveCycle solutions for intuitive user experiences (PDF, 544K)
Learn how personalized, interactive applications that are easy to use can improve customer self-service and employee productivity.
Step-by-step workflow diagram
View a typical account enrollment scenario to see how an intuitive user experience supports interactions with employees and customers through multiple channels.
Customer self-service
Empower customers to help themselves by providing guided and collaborative assistance, improving customer service as well as reducing the burden on call centers. Examples:
- Product selection
- Account enrollment
- Supply chain ordering
- eMortgage servicing
Employee productivity
Enable users to dynamically aggregate and interact with real-time information from multiple sources using a single, personalized view to confidently make the right decision and take the appropriate actions. Examples:
- Financial adviser desktop
- Sales workplace
- Patient tracking
- Call center operations
Why LiveCycle ES2.5 is your best choice
- Adobe Flash enables more compelling user interfaces than those built with other technologies, such as Ajax.
- Ubiquitous and free client software (Adobe Reader®, Flash Player, and AIR) simplifies deployment.
- AIR applications allow individuals to work the way they want, online or offline.
- Reliable and comprehensive framework for real-time applications and handling high data volumes.
- Integration with back-end systems does not require extensive custom development.
Customer stories
London Borough of Southwark
Council transforms citizen services with award-winning One Touch system built on Adobe technology.
See how LiveCycle ES2.5 enables self-service for an insurance claim using intuitive, full-featured applications.
Watch demo
See how LiveCycle ES2.5 can be used to improve customer relationships through easy to use and interactive applications.
Watch demo
Info to go
The CIO Mandate: Creating Compelling Customer Interactions
Read the latest IDG research to understand how companies must create
a consistent, relevant customer experience using technology across all
communications channels.
Read more (PDF: 872K )
Build it with
LiveCycle ES2 modules
Solution Accelerators
Customize and extend your LiveCycle implementation with solution-specific code and best practices.
