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Product support plans

Product support plans

Stay productive with help from Adobe support specialists

Whether you are an IT executive managing an enterprise deployment of business-critical solutions, a workgroup of designers collaborating on multimedia projects, or a creative hobbyist hoping to advance your skills quickly, you'll find the help you need from Adobe Customer Care.

Learn more about Adobe support programs for the following products:

Product Platinum Gold Bronze SDK
Adobe® Acrobat® Connect™ Pro Hosted Click here for more information.
Adobe AIR™ Click here for more information.
Adobe Audition®   yes yes yes
Adobe Captivate®   yes yes  
Adobe ColdFusion® yes yes yes  
Adobe ColdFusion Builder yes yes yes  
Adobe Contribute®   yes yes  
Central Pro Output Server yes      
Adobe Device Central Click here for more information.
Adobe Director®   yes yes  
Adobe eLearning Suite        
Adobe Fireworks®   yes yes  
Adobe Flash Access yes   yes  
Adobe Flash® Cast™ Click here for more information.
Adobe Flash Home Click here for more information.
Adobe Flash Lite™ Click here for more information.
Adobe Flash Media Server™ Click here for more information.
Adobe Flex® yes yes yes  
Adobe Flash Builder   yes yes  
Font Folio®     yes  
Adobe FrameMaker®   yes yes yes
Adobe InDesign Server        
Adobe JRun™     yes  
Adobe LiveCycle® Designer yes yes yes  
Adobe Mobile AppBuilder Click here for more information.
Adobe RoboHelp®   yes yes  
Type   yes yes  
Adobe Visual Communicator®   yes yes  
Day Software (CQ or CRX) yes      

Can't find a support program for your Adobe product? Contact us