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Policies

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  • Transfer of license policies
  • CLP and EA policies
  • Concurrency policy
  • K–12 Site License policy
Transfer of license policies
The transferee must agree to the terms of the End-User License Agreement (EULA) and/or Cumulative Licensing Program (CLP) agreement transfer terms and conditions.
  • Enterprise Agreement (EA) licenses are not transferable.
  • License transfers due to mergers, acquisition, consolidations, or divestitures are permitted.
  • Transfers across market segments are not permitted (for example, from education to commercial).
  • The transferring party must destroy all copies of the software and all printed materials.
  • Any active Upgrade Plan, maintenance, and/or technical support for a license must be transferred along with the license.
  • License transfers include current versions and all previous versions of a given license. The transferring party is responsible for forwarding any correspondence regarding the Upgrade Plan and/or no-charge upgrades included with the transferred licenses.
  • Orders for media/Electronic Software Delivery (ESD) only cannot be transferred on the Adobe Licensing Web Site (LWS).
  • Information on both the previous and new licensees must be included on the Transfer of License form.
  • Changes to license language when a transfer is made are not allowed.
  • There are no fees for processing a transfer of license.
  • Transactional Licensing Program (TLP) transfers may take up to 48 hours to complete. CLP transfers may take up to five business days to complete due to the potential requirement of additional information.
Transactional Licensing Program (TLP) transfer of license
  • All licenses listed on a TLP certificate must be transferred from the current license holder to the new license holder.
  • TLP licenses can only be transferred within the region they were originally acquired.
  • Technical support service, if any, also stays within the region.
  • TLP licenses may only be transferred as TLP licenses, even if the transferee is a CLP member. TLP licenses transferred to CLP members will appear on their Comprehensive Order Details report in LWS as a TLP transaction.
  • Both the Adobe Customer Service representative and the current license holder need to sign the Transfer of License form before it can be completed.
  • The transferee must agree to the terms of the product EULA.
CLP transfer of license

Transfer of licenses for CLP members is allowed per the CLP membership. As stated in the CLP membership terms and conditions: Any transfer of any license shall be in accordance with the EULA terms and conditions. Any attempted assignment in violation of this clause shall be null and void. Adobe's rights and obligations, in whole or in part, under this agreement may be assigned by Adobe.

CLP members may transfer any number of licenses purchased.

  • Only worldwide CLP members may transfer licenses outside the region where the licenses were originally acquired.
  • CLP points transfer to the new licensee if the new licensee is a CLP program member or an enrolled affiliate.
  • CLP users may transfer licenses to any TLP and/or CLP user, including enrolled affiliates of a different CLP member.
  • CLP members may not transfer licenses to a different Deploy-to ID with the same End-User ID.
CLP and EA policies
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Backward licensing policy

Adobe allows program members to order a current-version license but use a prior version. These members can contact Adobe Customer Service to request a serial number for the earlier version if they do not already have one. Prior-version software is available via ESD and can be purchased through standard resellers. The program member must follow all guidelines of the current-version EULA.

Note: This policy is applicable under the TLP and Forms Licensing Program (FLP) as well.

Cross-language licensing

Licenses sold in a specific language grant use rights limited to that language. Program members do not have the right to deploy a product in a language other than that which was licensed. Licenses sold with the designation of "All" as their language do allow program members to deploy the product in any language they choose. Exceptions to these conditions may apply when program members have active Upgrade Plan coverage and the new version of their product is not available in the originally licensed language or a new local language is made available. In these instances, Adobe will communicate which cross-language rights may apply.

Cross-platform licensing

Adobe Volume Licensing (AVL) customers receive product serial numbers for both Windows® and Mac OS as long as the product is available for both and the two platforms are the same version. Program members can choose to use either platform, as long as the total number of licenses being used does not exceed the number purchased.

EULAs

All use of a product is governed by the EULA for the product, which usually must be accepted by electronic click-through. EULAs are posted on the Adobe product license agreements page. Where the CLP 5 and EA 2 terms and conditions conflict with a EULA, the CLP 5 and EA 2 terms and conditions supersede.

Media duplication

CLP program members must sign a media duplication schedule in addition to their CLP 5 membership in order to be authorized to duplicate media. Media duplication is subject to all the restrictions and requirements set forth in the applicable schedule.

Concurrency policy
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Concurrency policy

Concurrent Use Licenses for certain Adobe software products may be available for order by Member institutions of the Adobe Education Cumulative Licensing Program ("CLP"). If you ordered such a license, then you agree that by copying, installing, or using all or any portion of such Adobe software product, you accept that all of the following terms and conditions ("Concurrent Use License Terms") shall govern your Education CLP Member institution’s ("you") use of such Adobe software products in addition to the applicable End-User License Agreement (“EULA”). If you do not agree with the Concurrent Use License Terms and the EULA, you may not install and use the Adobe software product that you received. As used in these Concurrent Use License Terms, all capitalized terms not otherwise defined in the Concurrent Use License Terms shall have the meanings ascribed to such terms in the EULA. The Concurrent Use License Terms shall supersede the EULA to the extent of any conflict between the terms. If an Education CLP Member's participating Affiliate orders one or more Concurrent Use Licenses, then all rights and obligations described for an Education CLP Member herein shall apply to such Affiliate.

1. Concurrent Use License Grant

The term "Concurrent Use License" means a license to use the applicable Adobe software product ("Software") based on the number of users who can use the Software at any one time when the Software is either installed (i) on a Computer file server and initiated by an individual from another Computer on the same Internal Network as the Computer file server or (ii) on an individual’s Computer but only made available for use when such individual’s Computer is granted permission by a Computer file server over an Internal Network. Concurrent Use Licenses may be subject to higher prices than standard Software licenses available under CLP. The total number of users who can use the Software at any one time may not exceed the total number of Concurrent Use Licenses granted to you for such Software. Notwithstanding anything contrary to the EULA, the term "Internal Network" as used in the EULA shall be expanded to include permission for access by your then-currently enrolled students solely for the purposes of your Concurrent Use License(s). Except as otherwise set forth hereunder, all other terms of the EULA shall govern your use of the Software licensed under a Concurrent Use License.

2. Purchase and Use Restrictions

Only authorized Education Institutions, as defined in the Education CLP, that are currently enrolled in Education CLP may order Concurrent Use Licenses. Software ordered pursuant to a Concurrent Use License under the Education CLP shall be limited to access and use only on Computers (as such term is defined in the EULA) physically located in a classroom or student lab facility. Concurrent Licenses may not be used across different education institutions. In addition, the Software may only be used or accessed from a Computer owned or leased by you. As such, access and use of the Software from locations not meeting the foregoing requirements are prohibited under a Concurrent Use License. The following are a nonexhaustive list of examples of prohibited scenarios:

  • Access or use of the Software on a Computer not physically located at a campus facility
  • Installation or use of the Software on a Computer not owned and controlled by you (including but not limited to Computers owned by students or otherwise in students’ possession)
  • Access or use of the Software for administrative use
  • Access or use of the Software in a virtual lab through remote access
  • A school district or school system that purchases a Concurrent Use License that is metered for use by multiple schools within the district or system

If you have questions about whether your intended use of the Software would comply with a Concurrent Use License, contact your Adobe sales representative.

3. Required Number of Concurrent Use Licenses

To ensure compliance, you would need to order as many Concurrent Use Licenses as there are individuals who will be able to simultaneously use the Software at your designated facilities.

4. Software Use Tracking Requirements

As a condition for use the Software pursuant to a Concurrent Use License, you must also maintain and use a license auditing and usage management tool that, at a minimum, is able to (i) track and manage usage of its Concurrent Use Licenses, (ii) govern the distribution and management of access to the Software, and (iii) enable an authorization process to allow/decline access to the Software on an individual Computer basis and/or incident basis. You must configure its licensing auditing and usage management tool to prevent the total number of individual users of the Software from exceeding the total number of Concurrent Use Licenses for such Software.

5. Verification

You shall maintain an accurate record of (i) the Computers that have accessed the Software over the previous two (2) years; (ii) the number of Concurrent Use Licenses purchased by you; (iii) and Adobe software titles for which you have Concurrent Use Licenses. These records must be kept and are subject to review by Adobe or its authorized representatives in accordance with the License Compliance requirements set forth your current Education CLP agreement with Adobe.

6. Concurrent Use Licenses for Adobe's Suite Products

One Concurrent Use License for any of the Adobe suite products (for example, Adobe® Creative Suite® Design Premium, Adobe Creative Suite Web Premium, and so on) is deemed to be in use for each individual user who accesses any Adobe software title within the Adobe suite product. For example, if you are in possession of ten (10) Concurrent Use Licenses of Adobe Creative Suite Web Premium software, and one individual user is using Adobe Photoshop® CS within Web Premium while another individual user is concurrently using Adobe Dreamweaver® CS within the same, then there are eight (8) remaining Concurrent Use Licenses available of Web Premium for use at such time.

K–12 Site License policy
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Adobe K-12 Site licenses for CLP and TLP

Adobe K-12 Site Licenses for certain Adobe software products may be available for order by authorized education institutions under Adobe's Education Cumulative Licensing Program ("CLP") and Transactional Licensing Program ("TLP") programs and only in countries where K-12 Site Licenses are offered. If your institution ordered a K-12 Site License, then by copying, installing, or using all or any portion of such Adobe software product provided to your institution pursuant to the K-12 Site License, you agree that your institution shall be bound by and accept the following terms and conditions ("K-12 Site License Terms"). Together with the applicable end user license agreement for the Adobe software product ("EULA"), the K-12 Site License Terms shall govern your institution's use of the Adobe software product. As used in these K-12 Site License Terms, all capitalized terms not otherwise defined in the K-12 Site License Terms shall have the meanings ascribed to such terms in the EULA. The K-12 Site License Terms shall supersede the EULA to the extent of any conflict between the terms.

1. Definitions. In addition to the defined terms above, the following definitions shall apply to these K-12 Site License Terms:

1.1. "K–12 Education Institution" means a primary or secondary school that is a qualified education institution, as such term is defined in the Education CLP agreement. Contact your Adobe authorized reseller for TLP qualifications.

1.2. "K–12 Site License Software" means the Adobe software product further specified as K–12 Site License Software on the applicable CLP or TLP price list. Technical support and upgrade plans are available for K-12 Site Licenses.

1.3. "Teacher" means an employee of a K–12 Education Institution whose primary job responsibility is to provide instruction for any K–12 grade of a qualified K–12 Education Institution.

2. Right to Use/License Grant

2.1 Qualifications. K–12 Site Licenses are available for order and use only by K–12 Education Institutions under CLP and TLP. If your institution has ordered one or more K–12 Site Licenses but does not qualify as a K–12 Education Institution, then your institution shall immediately return the K–12 Site License Software to its Reseller, purge all copies of the K–12 Site License Software from its Computers, and return the K–12 Site License Software to your Adobe authorized reseller.

2.2 License Grant. So long as your institution complies with the EULA and these K–12 Site License Terms and upon payment of all applicable fees, Adobe grants your institution a nonexclusive, nontransferable license to reproduce, install, and use exact object code copies of the K-12 Site License Software in accordance with the terms and conditions of these K–12 Site License Terms up to the maximum quantities set forth below. Use of the K–12 Site License Software shall be governed by the EULA and these K–12 Site License Terms. If there is any conflict between the terms of the EULA and these K–12 Site License Terms, the terms of these K–12 Site License Terms shall control.

  License Type Purchased   Maximum Number of Institutional Copies (Regardless of Platform)
  < 50   50
  < 100   100

 

2.3 School Location Use Only. Each K–12 Site License granted to your institution permits your institution to use the K–12 Site License Software at one school location only. "One school location" means a school located at one street address only. For installation and/or use at additional locations, additional K–12 Site Licenses must be purchased separately. The K–12 Site License is limited to installation of all the software included (regardless of platform) within the purchased license on no more than the maximum number of institution-owned or leased computers allowed in the section above and contingent upon the license type which your institution has purchased.

2.4 Instructional Use Only. Notwithstanding anything to the contrary in the EULA, the K–12 Site License Software shall only be used for instructional purposes and may not be used for, or distributed to, any party for any other purposes. As such, use of the K–12 Site License Software is also limited solely to then-currently enrolled students of K–12 Education Institutions and then-currently employed Teachers, staff, and administrators of such K-–12 Education Institutions.

2.5 Home Computer Installations for Teachers. Notwithstanding anything to the contrary in the EULA, in addition to Section 2.2 above, Teachers who are employed by your institution may install one (1) copy per Teacher of the K–12 Site License Software on a home computer solely for purposes directly related to such Teacher's job duties related to Teacher's employment with your institution (such as lesson planning and classroom preparation), provided that such installations do not exceed the maximum quantities set forth below:

 

  License Type Purchased   Maximum Number of Teacher Home-Use Copies
  < 250   25
  < 500   50

 

Such Teacher home-use licenses shall terminate automatically when such teacher is no longer employed by your institution, and your institution shall cause such teacher at such time to return any copy of the K–12 Site License Software to your institution and remove any copy from the home computer.

2.6 Server Computer Access Prohibition. Notwithstanding anything to the contrary in the EULA, your institution may not install any K–12 Site License Software on a server computer to be accessed from other computers connected to such server computer.

3. Additional Obligations

3.1. Your institution agrees that it is solely responsible for all expenses incurred in connection with copying and installing the K–12 Site License Software. Your institution agrees that (1) your institution will not cause or permit the removal of any copyright notices or proprietary legends from the K–12 Site License Software; (2) your institution will reproduce on all copies of the K–12 Site License Software the copyright notice and any other proprietary legends that were on the master copy of the K–12 License Software; and, (3) your institution will take reasonable steps to ensure that each user of the K–12 Site License Software is aware of and complies with the terms of the applicable EULA and these K–12 Site License Terms.

3.2. Orders. If your institution orders K–12 Site Licenses under Education CLP, your institution must order K-12 Site Licenses under these K–12 Site License Terms using the K–12 Site License Software SKUs only and must reference the your institution's CLP Agreement Number on any orders. Your institution understands that Adobe's resellers may charge additional shipping and handling fees depending on whether your institution has elected to participate in the drop-ship offering. All pricing, including any fees, are determined by resellers and not by Adobe and Adobe has no control over any pricing or fees.

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