Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.5)

Product Information

  • Name of Product/Version: Adobe Acrobat Web
  • Product Description: Acrobat Web is a full featured destination, equivalent to desktop, for all online PDF and Sign journeys.
  • Date: April 2025
  • Contact information: access@adobe.com
  • Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: https://www.adobe.com/accessibility/compliance.html.
  • Evaluation Methods Used: Testing Adobe Acrobat Web involved extensive use of leading assistive technology such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output..

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

WCAG 2.2 Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.2 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria
Conformance Level
Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The product provides sufficient text alternatives for most instances of images | non-text content, such as informative images.

Exceptions include:

Some images do not have a text alternative, so people who are blind and/or use a screen reader will not be able to access the information available in the image and if it is an active image, will not understand its function. This occurs on the following pages: Anonymous Modern Viewer; File Viewer: PDF; Request eSignatures – Send; Acrobat Web Paywall; Welcome Page.

Some decorative images are not hidden from screen readers, so people who are blind and/or use a screen reader will have to navigate through unnecessary and duplicative text. This occurs on the Header component that appears on multiple pages.

Some active images have a text alternative that does not convey the same purpose as the image. People who are blind and/or use a screen reader will be given different information than sighted users. This occurs on the following page: Acrobat Web Paywall.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria
Conformance Level
Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded synchronized media

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria
Conformance Level
Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Does Not Supports

Web: Most structure and relationship information are not provided programmatically or in text.

Exceptions include:
Content is arranged visually like a data table, but it is not programmatically marked up as a table, so the table's structure and relationships are not conveyed to people who are blind and/or use a screen reader. This occurs on the following page: Acrobat Web Paywall.

A group of form controls is not programmatically associated with their group label, so the purpose of individual controls in the group cannot be understood by people who are blind and/or use a screen reader. This occurs on the following page: Request e-signatures - Send.

A set of radio buttons is not programmatically grouped, so the group label for the set of radio buttons will not be conveyed to people who are blind and/or use a screen reader and they will not understand the purpose of the individual radio buttons. This occurs on the following page: Acrobat Web Paywall.

A heading level is out of order, so the structure of the content is not properly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Request e-signatures - Send; Acrobat Web Paywall.

A layout table is incorrectly marked up as a data table, so people who are blind and/or use a screen reader will perceive the table as presenting relational data rather than simply positioning text on a page. This occurs on the following page: Home Page.

A block of text is marked up as a heading but is not a heading, so the structure of the content is misrepresented to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Home Page; Gen AI: Select File Modal.

Text that visually functions as a heading is not marked up as a heading, so the structure of the content is not properly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Home Page; Request e-signatures - Send; Acrobat Web Paywall; File Viewer: Left Side Nav; File Viewer: Right Panel; Gen AI: Select File Modal and the component Header found on multiple pages.

Content that does not visually function as a list is marked up as a list, so the structure of the page is misrepresented to and people who are blind and/or use a screen reader or other assistive technology. This occurs on the following page: Acrobat Web Paywall.

A block of content has inappropriate semantic markup, so its meaning, structure, or relationships is misrepresented to people who are blind and/or use a screen reader. This occurs on the following pages: Request e-signatures - Prepare; Acrobat Web Paywall, Anonymous Modern Viewer, File Viewer: PDF.

Some information, structure, and/or relationships are only presented visually but not conveyed programmatically, so context provided to sighted users is not available to people who are blind. This occurs on the following page: Gen AI: AI Assistant Panel.

One or more data cells is incorrectly marked up as a header cell in a table, so the table structure and the header/data relationship between the cell and other cells in the table will be incorrectly conveyed to people who are blind and/or use a screen reader. This occurs on the following page: Gen AI: Select File Modal.

An element's programmatic role requires one or more child elements but the child elements are missing, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose or content of the element or its related content. This occurs on the following component that appears on multiple pages: Header.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The product presents most content in a meaningful sequence.

Exceptions include:

The screen reader skips and does not announce informative static content (text or images), so the intended meaning of that content will be lost or changed for people who are blind and/or use a screen reader. This occurs on the following page: Welcome Page.

The order that the screen reader announces static content does not match the visual order of the content and changes the meaning of that content, so the intended meaning of the content will be lost or changed for people who are blind and/or use a screen reader. This occurs on the following pages: Anonymous Modern Viewer; File Viewer: PDF.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Instructions do not rely solely on sensory characteristics.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria
Conformance Level
Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most functions of the product do not convey information through color alone.

Exceptions include:

Color is the only visual method used to identify a link, and a link text's contrast ratio with the color of the surrounding text is less than 3:1, so people who are colorblind or have low vision may not be able to identify the link. This occurs on the following page: Acrobat Web Paywall.

Color is used as the only method to convey the state (such as "checked," "pressed," or "selected”) of a control, so that information will not be available to people who are colorblind and people who are blind and/or use a screen reader. This occurs on the following page: File Viewer: Right Panel.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria
Conformance Level
Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface.

Examples include:

An action cannot be performed when using a screen reader, so people who are blind and others who use a screen reader cannot perform this action. This occurs on the following page: Request e-signatures - Send.

A function cannot be performed using only the keyboard, so people who use the keyboard alone to navigate and operate content cannot use this function. This occurs on the following pages: Request e-signatures - Send; Request e-signatures - Prepare; Acrobat Web Paywall; Welcome Page and on the component Header, which appears on multiple pages.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: The product provides character key shortcuts. Users can active when the relevant user interface component is in focus.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria
Conformance Level
Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: On most pages where moving, blinking, scrolling, or auto-updating information is present, that information can be paused, stopped, hidden, or otherwise controlled by the user.

Exceptions include:

The user cannot pause, stop, or hide content that automatically moves, blinks, or scrolls, so people who cannot read text quickly, have attention deficit disorders or other cognitive disabilities, or use a screen reader may not be able to read or understand the content. This occurs on the following page: Request e-signatures - Send.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria
Conformance Level
Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria
Conformance Level
Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: The product provides headings to bypass repeated blocks.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most pages have descriptive and informative titles.

Exceptions include:

The page does not have a programmatic title, so people who use a screen reader will not be able to identify the purpose of the page without reading the page content. This occurs on the following pages: Anonymous Modern Viewer; File Viewer: PDF.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most components receive focus in a meaningful order.

Exceptions include:

Keyboard focus is lost or misplaced as a result of user interaction or content update or refresh, so people who use the keyboard to navigate content (including screen reader users) will become disoriented. This occurs on the following page: Request e-signatures - Send.

Keyboard focus is not confined within a modal, so people who use the keyboard to navigate content (including screen reader users) will be able to navigate outside of the modal, which may cause them to become disoriented. This occurs on the following component, which appears on multiple pages: Header – Responsive Tablet and Mobile View Only.

The focus order is not logical and presents content in an order that misrepresents its meaning or operability, so people who use a keyboard, switch control, or other assistive technology to navigate content may become disoriented or confused. This occurs on the following pages: Request e-signatures - Send

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria
Conformance Level
Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: In most product functions, accessible names of controls contain the text of their visible labels.

Exceptions include:

The accessible name of an interactive element (such as a link, button, or form input) does not contain the visible label, so people who use speech input to navigate and operate content will not be able to access the element. This occurs on the following pages: Home Page – Responsive Tablet and Mobile View only; Request e-signatures - Send; Gen AI: AI Assistant Floating banner; File Viewer: Header.

An interactive element (such as a link, button, or form input) does not have an accessible name because its visible label is not programmatically associated with the element, so people who use speech input to navigate and operate content will not be able to access the element. This occurs on the following page: File Viewer: Right Panel

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria
Conformance Level
Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: On most pages, the language of the page is correct and can be determined programmatically.

Exceptions include:

No language is programmatically assigned to a page, so screen readers may mispronounce content. This occurs on the following pages: Anonymous Modern Viewer; File Viewer: PDF.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria
Conformance Level
Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Changes of context do not occur automatically on user input.

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: On web pages that contain help features (including human or automated contact options or self-help options), those features occur in the same order relative to other page content unless the user changes that order.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria
Conformance Level
Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Where input errors are automatically detected, a text message or alert is provided that identifies the field/control where the error was detected and describes the error.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Labels are provided for most input fields.

Exceptions include:

The label for a form field is missing, so the field's purpose is not clear. This occurs on the following pages: Home Page; File Viewer: PDF; Gen AI: Select File Modal and the component Header, found on multiple pages.

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: If information previously entered by, or provided to, the user is required to be entered again in the same process, that information is either automatically populated or available for the user to select unless the previously entered information is no longer valid or re-entering the information is essential or required to ensure security.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria
Conformance Level
Remarks and Explanations

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports
For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Does Not Support

Web: User interface components in most product functions do not provide programmatic [name, role, state, or value] information.

Examples include:

A button does not have a programmatic name, so its name (such as "Submit" or "Cancel") is not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following pages: Home Page; Request e-signatures - Send; Gen AI: AI Assistant Floating banner; File Viewer: Header.

A button does not have a programmatic role, so its role (usually button, but sometimes link or something else) is not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following pages: Request e-signatures - Send; Welcome Page.

A button does not have a programmatic role and name, so its role (usually button, but sometimes link or something else) and its name (such as "Submit" or "Cancel") are not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following page: Acrobat Web Paywall.

When a button is pressed, its pressed state is not conveyed programmatically, so people who are blind and/or use a screen reader or other assistive technology will not be informed that the button is pressed. This occurs on the following page: Request e-signatures - Send.

An element does not have an attribute in its HTML code that will provide its programmatic role to assistive technology or the role assigned is not correct (like assigning a button the role of "checkbox"), so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following component that appears on multiple pages: Header.

The programmatic state of an element that reveals or hides content ("expanded" or "collapsed") is missing or is used incorrectly, so people who are blind and/or use a screen reader or other assistive technology will not be informed of the current state of the element or the state will be misrepresented. This occurs on the following pages: Home Page; Request e-signatures - Send; File Viewer: Right Panel; File Viewer: Header and on the component Header that appears on multiple pages.

For an element that allows a user either to select or not select a single option (like a checkbox or radio buttons) or to select from among 2 or more options (like a select dropdown), the state (such as checked/unchecked or selected/not selected) is not conveyed to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose of the element, the options available, and whether the element or an option is currently checked. This occurs on the following component that appears on multiple pages: Header.

The content of a tooltip cannot be accessed using a screen reader, so people who are blind and others who use a screen reader will not be able to read this content. This occurs on the following page: Acrobat Web Paywall.

The label for a form field is missing, so the field's purpose is not clear. This occurs on the following pages: Home Page; File Viewer: PDF; Gen AI: Select File Modal and the component Header which appears on multiple pages.

The HTML code for a link or button is nested inside the code of another link or button, so assistive technologies may not be able to determine the function of the element. This occurs on the following pages: Home Page; File Viewer: Header.

The state of the currently displayed carousel slide is indicated visually but not programmatically, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand which slide in the carousel is currently visible. This occurs on the following page: Home Page.

A form field does not have a programmatic name, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose of the form field or what input it requires. This occurs on the following page: File Viewer: Right Panel.

An element's HTML code has syntax errors, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following component that appears on multiple pages: Header.

The HTML code for a link or button is nested inside the code of another link or button, so assistive technologies may not be able to determine the function of the element. This occurs on the following pages: Request e-signatures - Send; Welcome Page.

Table 2: Success Criteria, Level AA

Notes:

Criteria
Conformance Level
Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not contain input fields that collect information about the user.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most text meets minimum contrast requirements.

Exceptions include:

The color contrast ratio between placeholder text in an input and the input's background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the placeholder text. This occurs on the following pages Gen AI: AI Assistant Panel; File Viewer: Right Panel, and the component Header which appears on multiple pages.

The color contrast ratio between text and its background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the text. This occurs on the following pages: Acrobat Web Paywall; Welcome Page.

The color contrast ratio on hover or focus between a control's text label and its background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the text label of the control. This occurs on the following pages: Request e-signatures - Send; File Viewer: PDF; Gen AI: Select File Modal; Welcome Page.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Using browser zoom, text can be resized up to 200 percent without loss of content or functionality for most content.

Exceptions include:

Content is lost, clipped, or obscured when the page is zoomed to 200%, so people who have low vision and need to enlarge text to read it may not have access to that content. This occurs on the following pages: Gen AI: AI Assistant Panel; Acrobat Web Paywall.

Functionality is lost when the page is zoomed to 200%, so people who have low vision and need to enlarge text to read it may not have access to this functionality. This occurs on the following page: Acrobat Web Paywall.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions.

Exceptions include:

When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content or functionality becomes unavailable, so people with low vision who increase the size of text and other content using the browser zoom will not be able to access all of the page's content and/or functionality. This occurs on the following pages: Request e-signatures - Send; Gen AI: AI Assistant Panel; Acrobat Web Paywall; Gen AI: Select File Modal.

When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content overlaps and cannot be seen or understood, so the overlapping content is not available to people with low vision who increase the size of text and other content using the browser zoom. This occurs on the following pages: Home Page; Request e-signatures - Send.

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most meaningful non-text content elements have sufficient contrast.

Exceptions include:

The visual boundary of an interactive element (like a radio button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving the boundaries of the interactive element. This occurs on the following pages: Home Page; Request e-signatures - Send; Gen AI: AI Assistant Panel; Gen AI: AI Assistant Floating banner; File Viewer: Right Panel; File Viewer: PDF and the component Header which appears on multiple pages.

An icon (or part of the icon required to understand its content) does not have a 3:1 color contrast ratio with the background or adjacent colors, so people who are colorblind or have low vision may not be able understand the information presented by the icon. This occurs on the following page: Home Page.

An image or graphic (like a chart) or part of the image/graphic required to understand its content does not have a 3:1 color contrast ratio with the background or adjacent colors, so people who are colorblind or have low vision may not be able understand the information presented by the image/graphic. This occurs on the following pages: Gen AI: AI Assistant Panel; Acrobat Web Paywall.

The focus indicator of an interactive element (like a button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving when the interactive element is receiving focus. This occurs on the following pages: File Viewer: PDF; File Viewer: Header.

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most functions of the product support the required text style properties without loss of content or functionality.

Exceptions include:

When text spacing is adjusted to help people with vision, reading and cognitive disabilities, some content cannot be seen because it is cut off. This occurs on the following pages: Home Page; Request e-signatures - Send.

When text spacing is adjusted to help people with vision, reading, and/or cognitive disabilities, some or all of the content cannot be read because it overlaps with other content. This occurs on the following page: Acrobat Web Paywall.

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: In most cases when additional content is triggered by pointer hover or keyboard focus, that additional content can be dismissed and hovered over, and the content persists until the user dismisses it.

Exceptions include:

Content that appears on mouse hover (such as tooltips, drop-down menus, or popups) disappears when the mouse pointer is moved over that content, meaning people with disabilities, especially people with low vision who need to magnify text, may not be able to read the additional content. This occurs on the following page: Home Page and the component Header which appears on multiple pages.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: Users can locate web pages in the product through search.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most headings and labels are descriptive.

Exceptions include:

A programmatic label for a control or form input field does not convey the purpose of the control or input, so people who are blind and/or use a screen reader may not understand what the control does or what data to enter. This occurs on the following pages: Request e-signatures - Send; Request e-signatures - Prepare; Acrobat Web Paywall.

Multiple buttons have identical programmatic labels but different functionality, and there is no programmatic context, so people who are blind and/or use a screen reader will not know or may be confused or misled about what each button does. This occurs on the following pages: Gen AI: AI Assistant Panel; Acrobat Web Paywall; Welcome Page.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The keyboard focus indicator is visible by default.

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When most user interface components receive keyboard focus, each component is not entirely hidden due to author-created content.

Exceptions include:

A focused element is completely covered by other author-created content, which may cause people who use the keyboard to navigate content to become disoriented. This occurs on the following component which appears on multiple pages: Header – Responsive Tablet and Mobile View only.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most functionality that uses a dragging movement can be achieved by a single pointer without dragging, unless dragging is essential or the functionality is determined by the user agent and not modified by the author.

Exceptions include:

Some functionality relies on a dragging movement with no single-pointer, single touch alternative, making it difficult or impossible for persons with motor difficulties and users of assistive technology to perform the gesture on the following pages: Request e-signatures - Send; Request e-signatures - Prepare.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: The size of the target for each clickable control is at least 24 by 24 CSS pixels, except where the target size is determined by the user agent; there is a different control with equivalent functionality; the target is inline with text; the presentation of the target is essential to the function or otherwise exempted under the rule; or each control is spaced such that a 24-pixel circle placed around the bounding box of the control will not intersect any similar circle for another control

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: On most pages, the language of each section of content that is different from the default language of the page is correctly identified and can be determined programmatically.

Exceptions exist:

A portion of content on a page that is in a different language from the rest of the content on the page is not programmatically assigned the language for that portion of content, so screen readers may mispronounce that part of the content. This occurs on the following page: Welcome Page.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: When navigational mechanisms are repeated in the product they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: Components with the same functionality are identified consistently.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Where input errors are automatically detected, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process unless either another method is available that does not rely on a cognitive function test; help is available to assist the user in completing the test; or the test is to recognize objects or identify non-text content the user provided to the Web site.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: In most cases, status messages can be programmatically determined and presented by assistive technologies without receiving focus.

Exceptions include:

A status message is not automatically announced by the screen reader, so people who are blind and/or use a screen reader or other assistive technology may completely miss the status message or they may not hear it in a timely fashion. This occurs on the following pages: Home Page; Request e-signatures - Send; Gen AI: AI Assistant Panel; Gen AI: Select File Modal.

Table 3: Success Criteria, Level AAA

Notes: Note Evaluated

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria
Conformance Level
Remarks and Explanations
302.1 Without Vision
Web: Partially Supports

Web: Most functionality is usable without vision.

Exceptions are noted in:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

3.1.1 Language of Page

3.1.2 Language of Parts

4.1.2 Name, Role, Value

302.2 With Limited Vision
Web: Partially Supports

Web: Most functionality is usable with limited vision.

Exceptions are noted in:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

1.4.3 Contrast (minimum)

1.4.4 Resize Text

2.1.1 Keyboard

2.4.2 Page Titled

  • 2.4.3 Focus Order

2.4.6 Headings and Labels

3.1.1 Language of Page

3.1.2 Language of Parts

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

302.3 Without Perception of Color
Web: Partially Supports

Web: Most functionality is usable without perception of color.

Exceptions are noted in:

1.4.1 Use of Color

1.4.3 Contrast (minimum)

302.4 Without Hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
302.5 With Limited Hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
302.6 Without Speech
Web: Supports (Not Applicable)
Web: The product does not require the use of speech.
302.7 With Limited Manipulation
Web: Partially Supports

Web: Most functionality is usable with limited manipulation and does not require fine motor control or simultaneous manual operations.

Exceptions include:

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

4.1.2 Name, Role, Value

302.8 With Limited Reach and Strength
Web: Supports
Web: All functionality is usable with limited reach and strength.
302.9 With Limited Language, Cognitive, and Learning Abilities
Web: Partially Supports

Web: Most functions of the product are usable with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.

Exceptions include:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

2.1.1 Keyboard

2.2.2 Pause, Stop, Hide

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

3.1.1 Language of Page

3.1.2 Language of Parts

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.2 AA
See WCAG 2.2 section
See information in WCAG 2.2 section
502 Interoperability with Assistive Technology
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502.2.1 User Control of Accessibility Features
Not Applicable
The product is not platform software.
502.2.2 No Disruption of Accessibility Features
Supports
The product does not disrupt platform accessibility features.
502.3 Accessibility Services
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502.3.1 Object Information
Partially Supports

The role, state(s), properties, boundary, name, and description of most objects can be programmatically determined, so those attributes can be perceived and conveyed by assistive technology.

Exceptions include:

4.1.2. Name, Role, Value

502.3.2 Modification of Object Information
Partially Supports

For most objects that allow the user to set their respective properties and/or state, the act of setting a property or state is available programmatically, so that it can be perceived and performed using assistive technology.

Exceptions include:

4.1.2. Name, Role, Value

502.3.3 Row, Column, and Headers
Partially Supports

In most instances when a data table is present, all information in the data cells and the row and/or column headers associated with each data cell are available programmatically, so they can be perceived and conveyed by assistive technology

Exceptions include:

1.3.1. Info and Relationships

502.3.4 Values
Partially Supports

For most objects that have a current value or have a set or range of values associated with the object, the value(s) is available programmatically, so it can be perceived and conveyed by assistive technology.

Exceptions include:

4.1.2. Name, Role, Value

502.3.5 Modification of Values
Partially Supports

For most objects that allow the user to set or modify its value, the act of setting a value is available programmatically, so that it can be perceived and performed using assistive technology.

Exceptions include:

4.1.2. Name, Role, Value

502.3.6 Label Relationships
Partially Supports

Web: For most elements that act as a label for another element and elements that are labeled by another element, the labeling relationship is programmatically determinable, so it can be perceived and conveyed by assistive technology.

Exceptions include:

1.3.1 Info and Relationships

4.1.2. Name, Role, Value

502.3.7 Hierarchical Relationships
Partially Supports

When a page contains elements that have a parent-child relationship, those relationships are programmatically determinable, so they can be perceived by assistive technology.

Exceptions include:

1.3.1. Info and Relationships

502.3.8 Text
Partially Supports

The content of text objects, text attributes, and the boundary of text rendered to the screen, shall be programmatically determinable.

Exceptions are noted in:

1.3.2 Meaningful Sequence

502.3.9 Modification of Text
Supports
The product allows assistive technology to modify the text.
502.3.10 List of Actions
Partially Supports

Most controls in the product expose programmatic role information and actions which can be taken on objects to assistive technology.

Exceptions include:

4.1.2 Name, Role, Value.

502.3.11 Actions on Objects
Partially Supports

For most of the elements on which one or more actions may be performed, all of those actions are available programmatically, so that each action can be performed using assistive technology.

Exceptions include:

2.1.1 Keyboard Navigation

502.3.12 Focus Cursor
Supports
The product exposes focus location, text insertion point, and object selection state for user interface components
502.3.13 Modification of Focus Cursor
Supports
When a user can set focus, set the text insertion point, or change selection state of an object in the product, then the focus or selection state can also be changed programmatically.
502.3.14 Event Notification
Partially Supports

In most cases, status messages relevant to user interactions are available to, and presented by, assistive technology.

Exceptions include:

4.1.3. Status Messages

502.4 Platform Accessibility Features
Not Applicable
The product is not platform software.
503 Applications
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503.2 User Preferences
Not Applicable
Not applicable to web
503.3 Alternative User Interfaces
Not Applicable
The product does not provide an alternative user interface that functions as assistive technology.
503.4 User Controls for Captions and Audio Description
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503.4.1 Caption Controls
Not Applicable
The product does not display video.
503.4.2 Audio Description Controls
Not Applicable
The product does not provide prerecorded media that requires audio description.
504 Authoring Tools
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504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)
See WCAG 2.2 section
See information in WCAG 2.2 section
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion
Does Not Support

Upon upload and download of PDF content, accessibility information from the PDF is not retained.

Specifically:

Document language is not retained in the downloaded file.

Image properties are not retained in the downloaded file.

Content is missing semantic markup

504.2.2 PDF Export
Does Not Support

Upon upload and download of PDF content, accessibility information from the PDF is not retained.

Specifically:

Document language is not retained in the downloaded file.

Image properties are not retained in the downloaded file.

Content is missing semantic markup

504.3 Prompts
Supports
The product provides functionality for authors to run reports to identify accessibility issues. Authors can ensure the WCAG 2.0 level A and AA requirements are satisfied.
504.4 Templates
Not Applicable
The product does not provide templates for authored content.
Criteria
Conformance Level
Remarks and Explanations
601.1 Scope
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602 Support Documentation
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602.2 Accessibility and Compatibility Features
Not Applicable
The product does not have an accessibility and compatibility features
602.3 Electronic Support Documentation
See WCAG 2.2 section
See information in WCAG 2.x section
602.4 Alternate Formats for Non-Electronic Support Documentation
Not Applicable
The product does not have Alternate Formats for Non-Electronic Support Documentation
603 Support Services
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603.2 Information on Accessibility and Compatibility Features
Not Applicable
The product does not have Information on accessibility and compatibility features.
603.3 Accommodation of Communication Needs
Not Applicable
The product does not have an Accommodation of Communication Needs

EN 301 549 Report

Notes:

Criteria
Conformance Level
Remarks and Explanations
4.2.1 Usage without vision
Web: Partially Supports

Web: Most functionality is usable without vision.

Exceptions are noted in:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

3.1.1 Language of Page

3.1.2 Language of Parts

4.1.2 Name, Role, Value

4.1.3 Status Messages

4.2.2 Usage with limited vision
Web: Partially Supports

Web: Most functionality is usable with limited vision.

Exceptions are noted in:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

1.4.3 Contrast (minimum)

1.4.4 Resize Text

1.4.10 Reflow

1.4.11 Non-Text Contrast

1.4.12 Text Spacing

1.4.13 Content on Hover or Focus

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

3.1.1 Language of Page

3.1.2 Language of Parts

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

4.2.3 Usage without perception of colour
Web: Partially Supports

Web: Most functionality is usable without perception of color.

Exceptions include:

1.4.1 Use of Color

1.4.3 Contrast (minimum)

1.4.11 Non-Text Contrast

4.2.4 Usage without hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
4.2.5 Usage with limited hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
4.2.6 Usage with no or limited vocal capability
Web: Supports (Not Applicable)
Web: The product does not require the use of speech.
4.2.7 Usage with limited manipulation or strength
Web: Partially Supports

Web: Most functionality is usable by people with limited manipulation and does not require manipulation, simultaneous action, or hand strength.

Exceptions include:

1.4.13 Content on Hover or Focus

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

2.5.3 Label in Name

4.1.2 Name, Role, Value

4.2.8 Usage with limited reach
Web: Supports
Web: All functionality is usable with limited reach and strength.
4.2.9 Minimize photosensitive seizure triggers
Web: Supports (Not Applicable)
Web: The product does not contain flashing content.
4.2.10 Usage with limited cognition, language or learning
Web: Partially Supports

Web: Most functionality is usable by people with limited language, cognitive, and learning abilities. People with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology.

Exceptions include:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

1.4.10 Reflow

1.4.12 Text Spacing

1.4.13 Content on Hover or Focus

2.1.1 Keyboard

2.2.2 Pause, Stop, Hide

2.4.2 Page Titled

2.4.3 Focus Order

2.4.6 Headings and Labels

2.5.3 Label in Name

3.1.1 Language of Page

3.1.2 Language of Parts

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

4.1.3 Status Messages

4.2.11 Privacy
Web: Supports (Not Applicable)
Web: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria
Conformance Level
Remarks and Explanations
5.1 Closed functionality
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5.1.2 General
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5.1.2.1 Closed functionality
See 5.2 through 13
See information in 5.2 through 13
5.1.2.2 Assistive technology
See 5.1.3 through 5.1.6
See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access
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5.1.3.1 Audio output of visual information
Not Applicable
The product does not have closed functionality.
5.1.3.2 Auditory output delivery including speech
Not Applicable
The product does not have closed functionality.
5.1.3.3 Auditory output correlation
Not Applicable
The product does not have closed functionality.
5.1.3.4 Speech output user control
Not Applicable
The product does not have closed functionality.
5.1.3.5 Speech output automatic interruption
Not Applicable
The product does not have closed functionality.
5.1.3.6 Speech output for non-text content
Not Applicable
The product does not have closed functionality.
5.1.3.7 Speech output for video information
Not Applicable
The product does not have closed functionality.
5.1.3.8 Masked entry
Not Applicable
The product does not have closed functionality.
5.1.3.9 Private access to personal data
Not Applicable
The product does not have closed functionality.
5.1.3.10 Non-interfering audio output
Not Applicable
The product does not have closed functionality.
5.1.3.11 Private listening volume
Not Applicable
The product does not have closed functionality.
5.1.3.12 Speaker volume
Not Applicable
The product does not have closed functionality.
5.1.3.13 Volume reset
Not Applicable
The product does not have closed functionality.
5.1.3.14 Spoken languages
Not Applicable
The product does not have closed functionality.
5.1.3.15 Non-visual error identification
Not Applicable
The product does not have closed functionality.
5.1.3.16 Receipts, tickets, and transactional outputs
Not Applicable
The product does not have closed functionality.
5.1.4 Functionality closed to text enlargement
Not Applicable
The product does not have closed functionality.
5.1.5 Visual output for auditory information
Not Applicable
The product does not have closed functionality.
5.1.6 Operation without keyboard interface
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5.1.6.1 Closed functionality
See 5.1.3.1 through 5.1.3.16
See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus
Not Applicable
The product does not have closed functionality.
5.1.7 Access without speech
Not Applicable
The product does not have closed functionality.
5.2 Activation of accessibility features
Not Applicable
The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.
5.3 Biometrics
Not Applicable
Biometrics are not used to access or use the product.
5.4 Preservation of accessibility information during conversion
Partially Supports

Upon upload and download of PDF content, accessibility information from the PDF is not retained.

Specifically:

Document language is not retained in the downloaded file.

Image properties are not retained in the downloaded file.

Content is missing semantic markup

5.5 Operable parts
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5.5.1 Means of operation
Not Applicable
The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.
5.5.2 Operable parts discernibility
Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision.

Exception includes:

4.1.2 Name, Role, Value.

5.6 Locking or toggle controls
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5.6.1 Tactile or auditory status
Not Applicable
Tactile or auditory status is not included in the product.
5.6.2 Visual status
Not Applicable
The visual status of controls is discernible in the product.
5.7 Key repeat
Not Applicable
Key repeat functionality is not found in the product.
5.8 Double-strike key acceptance
Not Applicable
Double -strike key acceptance is not found in the product.
5.9 Simultaneous user actions
Not Applicable
The product does not require simultaneous user actions to achieve any functionality.

Chapter 6: ICT with Two-Way Voice Communication

Notes: The ICT covered by this report does not have any functionality that supports two-way communication. As such, the requirements of this chapter do not apply.

Chapter 7: ICT with Video Capabilities

Notes: The ICT covered by this report does not have any functionality that supports video capabilities. As such, the requirements of this chapter do not apply.

Chapter 8: Hardware

Notes: The ICT covered by this report is not hardware. As such, the requirements of this chapter do not apply.

Chapter 9: Web (see WCAG 2.2 section)

Notes: The ICT covered by this report is a web application. As such, its accessibility requirements are covered in the WCAG 2.2 section.

Chapter 10: Non-Web Documents

Notes: Not Applicable

Chapter 11: Software

Notes

Criteria
Conformance Level
Remarks and Explanations
11.0 General (informative)
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11.1.1.1 through 11.4.1.3
See WCAG 2.2section
See information in WCAG 2.2 section
11.5 Interoperability with assistive technology
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11.5.1 Closed functionality
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11.5.2 Accessibility services
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11.5.2.1 Platform accessibility service support for software that provides a user interface
See 11.5.2.5 through 11.5.2.17
See information in 11.5.2.5 through 11.5.2.17
11.5.2.2 Platform accessibility service support for assistive technologies
See 11.5.2.5 through 11.5.2.17
See information in 11.5.2.5 through 11.5.2.17
11.5.2.3 Use of accessibility services
See information in 11.5.2.5 through 11.5.2.17
See information in 11.5.2.5 through 11.5.2.17
11.5.2.4 Assistive technology
Not Applicable
The product is not assistive technology.
11.5.2.5 Object information
Partially Supports

The role, states, properties, boundary, name, and description of most objects can be programmatically determined, so those attributes can be perceived and conveyed by assistive technology.

Exceptions include:

4.1.2 Name, Role, Value

11.5.2.6 Row, column, and headers
Partially Supports

In most instances when a data table is present, all information in the data cells and the row and/or column headers associated with each data cell are available programmatically, so they can be perceived and conveyed by assistive technology.

Exceptions include:

1.3.1. Info and Relationships

11.5.2.7 Values
Partially Supports

For most objects that have a current value or have a set or range of values associated with the object, the value(s) is available programmatically, so it can be perceived and conveyed by assistive technology.

Exceptions include:

4.1.2. Name, Role, Value

11.5.2.8 Label relationships
Partially Supports

For most elements that act as a label for another element and elements that are labeled by another element, the labeling relationship is programmatically determinable, so it can be perceived and conveyed by assistive technology.

Exceptions include:

1.3.1. Info and Relationships

4.1.2. Name, Role, Value

11.5.2.9 Parent-child relationships
Partially Supports

When a page contains elements that have a parent-child relationship, most of those relationships are programmatically determinable, so they can be perceived by assistive technology.

Exceptions include:

1.3.1. Info and Relationships

11.5.2.10 Text
Partially Supports

The content of text objects, text attributes, and the boundary of text rendered to the screen, shall be programmatically determinable.

Exceptions are noted in:

1.3.2 Meaningful Sequence

11.5.2.11 List of available actions
Partially Supports

Most controls in the product expose programmatic role information, which conveys available actions to assistive technology.

Exceptions include:

4.1.2. Name, Role, Value

11.5.2.12 Execution of available actions
Partially Supports

For most of the elements on which one or more actions may be performed, all of those actions are available programmatically, so that each action can be performed using assistive technology.

Exceptions include:

2.1.1 Keyboard Navigation

11.5.2.13 Tracking of focus and selection attributes
Supports
The product exposes focus, text insertion point, and text selection to assistive technology.
11.5.2.14 Modification of focus and selection attributes
Supports
The product allows assistive technology to move focus and modify.
11.5.2.15 Change notification
Partially Supports

In most cases, status messages relevant to user interactions are available to, and presented by, assistive technology. Exceptions include:

4.1.3. Status Messages

11.5.2.16 Modifications of states and properties
Partially Supports

The product allows assistive technology to modify most states and properties of controls.

Exceptions include:

4.1.2. Name, Role, Value

11.5.2.17 Modifications of values and text
Partially Supports

The product allows assistive technology to modify the values and text of most [input] controls. E

Exceptions include:

4.1.2. Name, Role, Value

11.6 Documented accessibility usage
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11.6.1 User control of accessibility features
Not Applicable
The product is not platform software.
11.6.2 No disruption of accessibility features
Supports
The product does not disrupt platform accessibility features.
11.7 User preferences
Partially Supports

For most objects that allow the user to set their respective properties and/or state, the act of setting a property or state is available programmatically, so that it can be perceived and performed using assistive technology. Exceptions are noted in:

Exceptions include:

4.1.2. Name, Role, Value

11.8 Authoring tools
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11.8.1 Content technology
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11.8.2 Accessible content creation

See WCAG 2.2section

(If not authoring tool, enter “Not Applicable”)

See information in WCAG 2.2 section
11.8.3 Preservation of accessibility information in transformations
Does Not Support

Upon upload and download of PDF content, accessibility information from the PDF is not retained.

Specifically:

Document language is not retained in the downloaded file.

Image properties are not retained in the downloaded file.

Content is missing semantic markup

11.8.4 Repair assistance
Supports
The product provides functionality for authors to run reports to identify accessibility issues. Authors can ensure the WCAG 2.0 level A and AA requirements are satisfied.
11.8.5 Templates
Not Applicable
The product does not provide templates for authored content.
Criteria
Conformance Level
Remarks and Explanations
12.1 Product documentation
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12.1.1 Accessibility and compatibility features
Not Applicable
The product does not have an accessibility and compatibility features
12.1.2 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
12.2 Support Services
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12.2.2 Information on accessibility and compatibility features
Not Applicable
Information on accessibility and compatibility features are not provided.
12.2.3 Effective communication
Not Applicable
The web pages do not contain effective communication.
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: The ICT covered by this report does have any functionality that supports two-way communication, including the provision of relay services or access to emergency services. As such, the requirements of this chapter do not apply.