Adobe Accessibility Conformance Report
VPAT® Version 2.0 – October 2017
Product Information
Name of Product/Version: Adobe Connect Application for Desktop WIN 2018.7.10.32
Product Description: Online virtual classrooms, webinars, meetings, and conferences.
Date: October 2018
Contact information: access@adobe.com
Notes: This report provides separate descriptions for the software meeting room component and its authored content.
- Software is the Adobe Connect Application for Desktop. It contains functions for meeting attendees with roles of participant, presenter, and host.
- Authored Content (Recording) includes recorded versions of meeting content, plus read-only representations of interactive controls.
- Authored Content (Video) includes MPEG4 (MP4) and Flash Video (FLV) formats.
For functions of Adobe Connect which involve other product components or authored content, see the Accessibility Conformance Reports (ACRs) for the Adobe Connect web meeting room and Adobe Connect Central.
The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Adobe Connect involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standards/guidelines:
Standard/Guideline |
Included In Report |
---|---|
Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/ |
Level A - Yes Level AA - Yes Level AAA - No |
Section 508 as published in 2017, at http://www.Section508.gov |
Yes |
EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at http://mandate376.standards.eu/standard |
Yes |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Supports with Exceptions: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.0 Report
Sections 1 and 2 also document conformance with:
- EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Section 1: Success Criteria, Level A
Notes:
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product provides a text equivalent or descriptive name for most non-text content, such as graphical buttons and input fields. Exceptions include:
Authored Content (Recording): Non-text content, such as graphical buttons, is identified by a descriptive name or text alternative. Authored Content (Video): Authored content does not contain non-text content that would require a text alternative. |
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not provide its own prerecorded media. Attendees can provide an audio description track for what would otherwise be a video-only prerecorded clip.Through the File Share pod, attendees can provide a transcript for prerecorded video-only or audio-only clip. Authored Content (Recording): When an attendee provides an audio description track for what would otherwise be a video-only prerecorded clip, the audio is included in the recorded meeting. When an attendee provides a transcript in the File Share pod, the file download function is preserved in the recorded meeting. Authored Content (Video): When an attendee provides an audio description track for what would otherwise be a video-only prerecorded clip, the audio is included in the exported recording. Video file formats cannot contain transcripts. |
1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not provide its own prerecorded media that would require captions. Attendees can provide open captions in prerecorded video clips or use the Closed Captioning pod extension to create synchronized captions in real time while a prerecorded video clip is played. Authored Content (Recording): When an attendee provides open captions in a prerecorded video clip, or uses the Closed Caption pod, the captions are included in the recorded meeting. Authored Content (Video): Open captions and closed captions in a recorded meeting are included as open captions in exported video. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Does Not Support Authored Content (Video): Supports |
Software: The product does not provide its own prerecorded video content that would require audio description or a media alternative. Through the File Share pod, attendees can provide a downloadable transcript for a prerecorded video clip. Authored Content (Recording): Through the File Share pod, recorded meetings preserve the ability to download a transcript for a prerecorded video clip that was presented in the meeting. However, the product does not allow authors to provide an audio description or a transcript for most video in recorded meetings. Examples include:
Authored Content (Video): Video file formats cannot contain transcripts, so this criterion is met to the extent supported by the authored content format. |
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports with Exceptions Authored Content (Video): Supports |
Software: Most visual structure and relationship information is presented to assistive technology. Exceptions include:
Authored Content: (HTML): Authors can ensure that most content meets this criterion. Although the recorded Share pod does not expose document text and structure to assistive technology, authors can simultaneously share an original accessible document in the recorded File Share pod. The original document serves as an accessible equivalent. Exceptions include:
Authored Content: (Video): Video file formats are not capable of containing programmatic structure information or text. |
1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product presents content in a meaningful sequence. Authored Content (Recording): The product allows authors to present content in a meaningful sequence. Authored Content (Video): The product allows authors to present content in a meaningful sequence. |
1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Instructions do not rely solely on sensory characteristics. Authored Content (Recording): Authors can ensure that content meets this criterion. Authored Content (Video): Authors can ensure that content meets this criterion. |
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product do not convey information through color alone. Exceptions include:
Authored Content (Recording): Authors can ensure that content meets this criterion. Authored Content (Video): Authors can ensure that content meets this criterion. |
1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Does Not Support Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Meeting room audio interferes with screen reader speech output when a user is locating the controls to mute it. Currently, there is no documented hotkey to mute the meeting room audio. Authored Content (Recording): Playback control is a function of the product, not the authored content. Authored Content (Video): Playback control is a function of the user’s media player, not the authored content. |
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports with Exceptions Authored Content (Video): Supports |
Software: Most product functionality can be operated through a keyboard interface through a combination of standard keystrokes and documented product-specific hotkeys, such as Ctrl+Space to access the menu bar. Exceptions include:
Authored Content (Recording): Most controls in a recorded meeting can be operated through a keyboard interface. Exceptions include:
Authored Content (Video): Authored content does not contain controls that would require a keyboard interface. |
2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product allows keyboard focus to be moved away from most components using only a keyboard interface. Exceptions include:
Authored Content (Recording): Authored content does not include keyboard traps. Authored Content (Video): Authored content does not contain focusable elements. |
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product do not include time limits. However, some content appears for a few seconds before disappearing, and the user is not allowed to adjust or cancel the time limit. Examples include:
Authored Content (Recording): Authored content does not include time limits. Authored Content (Video): Authored content does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product has controls to pause media content in meetings. Authored Content (Recording): Playback control is a function of the product, not the authored content. Authored Content (Video): Playback control is a function of the user’s media player, not the authored content. |
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not contain flashing content. Authored Content (Recording): Authors can ensure that content does not flash, or flashes below the required thresholds. Authored Content (Video): Authors can ensure that content does not flash, or flashes below the required thresholds. |
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: This criterion does not apply to non-web software. Authored Content (Recording): Recorded meetings can only be played back in the non-web software product, and this criterion does not apply to non-web documents. Authored Content (Video): This criterion does not apply to non-web documents. |
2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports with Exceptions |
Software: The title of the software describes its purpose. Authored Content (Recording): The title is a function of the product, not the authored content. Authored Content (Video): When a recording is exported as Flash Video, the file format does not support a title. However, the MPEG4 file format supports a title, and the product does not provide a function for authors to add a title within the product itself or by relying on other tools. |
2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Does Not Support Authored Content (Recording): Supports with Exceptions Authored Content (Video): Supports |
Software: Some components, such as menu items, receive keyboard focus in a logical order that corresponds to the visual layout. However, components for most product functions do not receive focus in a meaningful order. Examples include:
Authored Content (Recording): Most authored content does not have focusable components, because the recording function converts most application controls into non-interactive graphics.Exceptions include:
Authored Content (Video): Authored content does not contain focusable components. |
2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The purpose of links in the product can be determined from the link text alone or from programmatic context of the link. Authored Content (Recording): Authored content does not contain links. Authored Content (Video): Authored content does not contain links. |
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The language is programmatically determinable within the product. The language of the product is set based on the version installed by the user. Authored Content (Recording): The language is a function of the product, not the authored content. Authored Content (Video): Video file formats are not capable of containing a programmatically determined language. |
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports
Authored Content (Video): Supports |
Software: Components do not initiate a change of context when focused. Authored Content (Recording): Components do not initiate a change of context when focused. Authored Content (Video): Authored content does not contain focusable components. |
3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Changes of context do not occur automatically on user input. Authored Content (Recording): Authored content does not contain user input controls. Authored Content (Video): Authored content does not contain user input controls. |
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most forms in the product do not automatically detect input errors. Where input errors are automatically detected, such as a blank Guest Name field, the field in error is usually identified and an error message is provided as text. Exceptions include:
Authored Content (Recording): Authored content does not contain user input controls which would require error identification. Authored Content (Video): Authored content does not contain user input controls which would require error identification. |
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most input controls have visible labels that describe their purpose. Exceptions include:
Authored Content (Recording): Authored content does not contain user input controls that would require labels or instructions. Authored Content (Video): Authored content does not contain user input controls that would require labels or instructions. |
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The software is not implemented using markup languages. Authored Content (Recording): The authored content is not implemented using markup languages. Authored Content (Video): The authored content is not implemented using markup languages. |
4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports with Exceptions Authored Content (Video): Supports |
Software: In most product functions, user interface components have programmatically determined name, role, state, property, and value information. Exceptions include:
Authored Content (Recording): Most authored content does not contain controls. Some content contains controls, such as Full Screen buttons, have programmatically determined name and role information. Exceptions include:
Authored Content (Video): Authored content does not contain controls that would require programmatically determined name, role, state, property, and value information. |
Section 2: Success Criteria, Level AA
Notes:
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.4 Captions (Live) (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Using the Closed Captioning pod extension, a meeting attendee or third-party captioning service provider can create synchronized captions for live audio content in the meeting. A meeting host can position the Closed Captions pod so it does not obscure other meeting content. Authored Content (Recording): Recorded meetings do not contain live synchronized media. Authored Content (Video): Exported recordings do not contain live synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Does Not Support Authored Content (Video): Does Not Support |
Software: Attendees can present a prerecorded video clip with audio description in the main narration track. However, the product does not allow attendees to provide a separate audio description track. Authored Content (Recording): Recorded meetings preserve any audio description in the main narration track of a prerecorded video clip that was presented in the meeting. However, the product does not allow authors to provide audio descriptions for most video in recorded meetings. Examples include:
Authored Content (Video): The product does not provide a mode of operation for authors to create an audio description for most video content in exported recordings, either within the product itself or by relying on other tools. |
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most text meets minimum contrast requirements with default colors. Some text, such as focused menu items, meets minimum contrast requirements after an administrator customizes meeting room colors for optimum contrast. However, some text does not meet minimum contrast requirements even with optimum custom colors. Exceptions include:
Authored Content (Recording): Authors can ensure that authored content meets minimum contrast requirements. Authored Content (Video): Authors can ensure that authored content meets minimum contrast requirements. |
1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Does Not Support Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not provide a mechanism to resize most text. Authored Content (Recording): Text can be resized up to 200 percent without loss of content or functionality. Authored Content (Video): Video file formats can only contain images of text, which do not require resizing. |
1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product uses text instead of images of text, except for branding elements that are considered essential. Authored Content (Recording): Authored content uses text instead of images of text, except for branding elements and media where a particular presentation is essential. Authored Content (Video): A particular presentation is essential for images of text in an exported video. |
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: This criterion does not apply to non-web software. Authored Content (Recording): Recorded meetings can only be played back in the non-web software product, and this criterion does not apply to non-web documents. Authored Content (Video): This criterion does not apply to non-web documents. |
2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Labels in the product, such as labels for input fields, are descriptive. Authored Content (Recording): Authors can ensure that content meets this criterion. Authored Content (Video): Authors can ensure that content meets this criterion. |
2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most focusable elements have a visible keyboard focus indicator. Exceptions include:
Authored Content (Recording): Most authored content does not contain focusable elements. Some content contains controls, such as Full Screen buttons, with a keyboard focus indicator visible by default. Authored Content (Video): Authored content does not contain focusable elements. |
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Content is only presented in one language at a time. Authored Content (Recording): Content is only presented in one language at a time. Authored Content (Video): Video file formats are not capable of containing programmatic determination of the language of phrases. |
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: This criterion does not apply to non-web software. Authored Content (Recording): Recorded meetings can only be played back in the non-web software product, and this criterion does not apply to non-web documents. Authored Content (Video): This criterion does not apply to non-web documents. |
3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: This criterion does not apply to non-web software. Authored Content (Recording): Recorded meetings can only be played back in the non-web software product, and this criterion does not apply to non-web documents. Authored Content (Video): This criterion does not apply to non-web documents. |
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most forms in the product do not automatically detect input errors. Where input errors are automatically detected, such as in the Login screen, suggestions are usually provided to the user. Exceptions include:
Authored Content (Recording): Authored content does not contain user input controls that would require suggestions for correction. Authored Content (Video): Authored content does not contain user input controls that would require suggestions for correction. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria
2017 Section 508
|
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not process legal commitments or financial transactions. Changes to meetings in progress are reversible or can be confirmed before finalizing. Examples include:
Authored Content (Recording): Authored content does not cause legal or financial commitments and does not modify user-controllable data. Authored Content (Video): Authored content does not cause legal or financial commitments and does not modify user-controllable data. |
2017 Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes: This table documents instances of equivalent facilitation and instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
302.1 Without Vision |
Software: Supports with Exceptions Authored Content (Recording): Does Not Support Authored Content (Video): Does Not Support |
Software: Most functions of the product are usable without vision. For example, as noted in 2.1.1 Keyboard, most product functionality can be operated through a keyboard interface through a combination of standard keystrokes and documented product-specific hotkeys. Exceptions include:
Authored Content (Recording): Most content in recorded meetings is not usable without vision. Examples include:
Authored Content (Video): Most content exported to video is not usable without vision. As noted in 1.2.5 Audio Description (Prerecorded), examples include:
|
302.2 With Limited Vision |
Software: Does Not Support Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: As described in “Web (Meeting Room)” for this clause, the web-based meeting room provides partial equivalent facilitation in environments where users are permitted to use it. In the software product itself, most functions are not usable by people with limited vision. Examples include:
Authored Content (Recording): Authors can create content which is functional for users with limited vision. Authored Content (Video): Authors can create content which is functional for users with limited vision. |
302.3 Without Perception of Color |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most product functions can be used without perception of color. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users without perception of color. Authored Content (Video): Authors can create content which is functional for users without perception of color. |
302.4 Without Hearing |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product are usable without hearing. For example, as noted in 1.2.4 Captions (Live), using the Closed Captioning pod extension, a meeting attendee or third-party captioning service provider can create synchronized captions for live audio content in the meeting. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users without hearing. Examples include:
Authored Content (Video): Authors can create content which is functional for users without hearing. Examples include:
|
302.5 With Limited Hearing |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product are usable with limited hearing. For example, as noted in 1.2.4 Captions (Live), using the Closed Captioning pod extension, a meeting attendee or third-party captioning service provider can create synchronized captions for live audio content in the meeting. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users with limited hearing. Examples include:
Authored Content (Video): The pAuthors can create content which is functional for users with limited hearing. Examples include:
|
302.6 Without Speech |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not require the use of speech for most functions. For example, attendees may use the Chat pod. However, the product does not integrate with TTY devices. This is a function not addressed by the technical requirements for software and web products. Authored Content (Recording): Authored content does not require the use of speech. Authored Content (Video): Authored content does not require the use of speech. |
302.7 With Limited Manipulation |
Software: Supports with Exceptions Authored Content (Recording): Supports with Exceptions Authored Content (Video): Supports |
Software: Most product functions are usable with limited manipulation, through a combination of standard keystrokes and documented product-specific hotkeys. Exceptions include:
Authored Content (Recording): Authors can create content in which most functions can be used with limited manipulation. Exceptions include:
Authored Content (Video): Authors can create content which is functional with limited manipulation. |
302.8 With Limited Reach and Strength |
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product is functional with limited reach and strength. Authored Content (Recording): Authors can create content which is functional for users with limited reach and strength. Authored Content (Video): Authors can create content which is functional for users with limited reach and strength. |
302.9 With Limited Language, Cognitive, and Learning Abilities |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product can be used with limited language, learning, and cognitive abilities. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users with limited language, cognitive, and learning abilities. Authored Content (Video): Authors can create content which is functional for users with limited language, cognitive, and learning abilities. |
Chapter 4: Hardware
Notes: Not Applicable
Chapter 5: Software
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
501 Scope – Incorporation of WCAG 2.0 AA |
See WCAG 2.0 section. |
502 Interoperability with Assistive Technology
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
502.2.1 User Control of Accessibility Features |
Not Applicable |
The product is not platform software. |
502.2.2 No Disruption of Accessibility Features |
Supports |
The product does not disrupt platform accessibility features. |
502.3 Accessibility Services |
||
502.3.1 Object Information |
Supports with Exceptions |
The product exposes most name, role, state, boundary, and description information of objects to assistive technology. Exceptions include:
|
502.3.2 Modification of Object Information |
Supports with Exceptions |
The product allows assistive technology to modify most states and properties. Exceptions include:
|
502.3.3 Row, Column, and Headers |
Not Applicable |
The product does not contain tables. |
502.3.4 Values |
Supports with Exceptions |
Most values are exposed to assistive technology. Exceptions include:
|
502.3.5 Modification of Values |
Supports |
The product allows assistive technology to modify values of controls. |
502.3.6 Label Relationships |
Supports with Exceptions |
Most label relationships are exposed to assistive technology. Exceptions include:
|
502.3.7 Hierarchical Relationships |
Supports |
Parent-child relationships are exposed to assistive technology. |
502.3.8 Text |
Supports with Exceptions |
Most text is exposed to assistive technology. Exceptions include:
|
502.3.9 Modification of Text |
Supports |
The product allows assistive technology to modify text of controls. |
502.3.10 List of Actions |
Supports with Exceptions |
Most controls in the product expose programmatic role information and actions which can be taken on objects to assistive technology. Exceptions include:
|
502.3.11 Actions on Objects |
Supports with Exceptions |
The product allows assistive technology to perform most actions on objects. Exceptions include:
|
502.3.12 Focus Cursor |
Supports |
The product exposes focus, text insertion point, and text selection to assistive technology. |
502.3.13 Modification of Focus Cursor |
Supports with Exceptions |
The product allows assistive technology to move focus and modify text selection ranges for most controls. Exceptions include:
|
502.3.14 Event Notification |
Supports |
The product notifies assistive technology of user interaction events. |
502.4 Platform Accessibility Features |
Not Applicable |
The product is not platform software. |
503 Applications
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
503.2 User Preferences |
Supports |
The product permits user preferences from platform settings. |
503.3 Alternative User Interfaces |
Not Applicable |
The product does not provide an alternative user interface that functions as assistive technology. |
503.4 User Controls for Captions and Audio Description. |
||
503.4.1 Caption Controls |
Supports with Exceptions |
The product provides user controls for live captions, but not for closed captions in prerecorded video. |
503.4.2 Audio Description Controls |
Does Not Support |
The product does not provide user controls for audio descriptions. |
504 Authoring Tools
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”) |
See WCAG 2.0 section. |
See information in the WCAG section |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion |
Does Not Support |
Accessibility information in uploaded files, such as video clips and documents, is not preserved when the files are converted into recording content. |
504.2.2 PDF Export |
Not Applicable |
The product does not export to PDF 1.7 format. |
504.3 Prompts |
Does Not Support |
The Closed Captions pod prompts attendees to provide captions for live audio, and these captions are preserved in recorded meetings. However, most authoring functions do not prompt authors to create content which conforms to WCAG 2.0 Levels A and AA. Examples include:
|
504.4 Templates |
Supports with Exceptions |
Default templates, such as the Sharing, Discussion, and Collaboration layouts, allow authors to create recorded meetings which conform to most Level A and AA criteria, as noted for Authored Content (Recording) in the WCAG 2.0 section. |
Chapter 6: Support Documentation and Services
Notes: Information about documentation and support services is available in Adobe’s Accessibility Conformance Report for HelpX.
EN 301 549 Report
Notes:
Chapter 4: 4.2 Functional Performance Statements (FPS)
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.2.1 Usage without vision |
Software: Supports with Exceptions Authored Content (Recording): Does Not Support Authored Content (Video): Does Not Support |
Software: Most functions of the product are usable without vision. For example, as noted in 2.1.1 Keyboard, most product functionality can be operated through a keyboard interface through a combination of standard keystrokes and documented product-specific hotkeys. Exceptions include:
Authored Content (Recording): Most content in recorded meetings is not usable without vision. Examples include:
Authored Content (Video): Most content exported to video is not usable without vision. As noted in 1.2.5 Audio Description (Prerecorded), examples include:
|
4.2.2 Usage with limited vision |
Software: Does Not Support Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: As described in “Web (Meeting Room)” for this clause, the web-based meeting room provides partial equivalent functionality in environments where users are permitted to use it. In the software product itself, most functions are not usable by people with limited vision. Examples include:
Authored Content (Recording): Authors can create content which is functional for users with limited vision. Authored Content (Video): Authors can create content which is functional for users with limited vision. |
4.2.3 Usage without perception of colour |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most product functions can be used without perception of color. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users without perception of color. Authored Content (Video): Authors can create content which is functional for users without perception of color. |
4.2.4 Usage without hearing |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product are usable without hearing. For example, as noted in 1.2.4 Captions (Live), using the Closed Captioning pod extension, a meeting attendee or third-party captioning service provider can create synchronized captions for live audio content in the meeting. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users without hearing. Examples include:
Authored Content (Video): Authors can create content which is functional for users without hearing. Examples include:
|
4.2.5 Usage with limited hearing |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product are usable with limited hearing. For example, as noted in 1.2.4 Captions (Live), using the Closed Captioning pod extension, a meeting attendee or third-party captioning service provider can create synchronized captions for live audio content in the meeting. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users with limited hearing. Examples include:
Authored Content (Video): Authors can create content which is functional for users with limited hearing. Examples include:
|
4.2.6 Usage without vocal capability |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not require the use of speech for most functions. For example, attendees may use the Chat pod. However, as noted in 6.2.1.1 RTT Communication, the product does not integrate with TTY devices. Authored Content (Recording): Authored content does not require the use of speech. Authored Content (Video): Authored content does not require the use of speech. |
4.2.7 Usage with limited manipulation or strength |
Software: Supports with Exceptions Authored Content (Recording): Supports with Exceptions Authored Content (Video): Supports |
Software: Most product functions are usable with limited manipulation or strength, through a combination of standard keystrokes and documented product-specific hotkeys. Exceptions include:
Authored Content (Recording): Authors can create content in which most functions can be used with limited manipulation or strength. Exceptions include:
Authored Content (Video): Authors can create content which is functional with limited manipulation or strength. |
4.2.8 Usage with limited reach |
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product is functional with limited reach. Authored Content (Recording): Authors can create content which is functional with limited reach. Authored Content (Video): Authors can create content which is functional with limited reach. |
4.2.9 Minimize photosensitive seizure |
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product itself does not contain flashing content. Attendees can present content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures. Authored Content (Recording): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures. Authored Content (Video): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures. |
4.2.10 Usage with limited cognition |
Software: Supports with Exceptions Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: Most functions of the product can be used with limited language, learning, and cognitive abilities. Exceptions include:
Authored Content (Recording): Authors can create content which is functional for users with limited language, cognitive, and learning abilities. Authored Content (Video): Authors can create content which is functional for users with limited language, cognitive, and learning abilities. |
4.2.11 Privacy |
Software: Supports Authored Content (Recording): Supports Authored Content (Video): Supports |
Software: The product does not contain accessibility components that compromise the privacy of the user. Authored Content (Recording): Authored content does not contain accessibility components that compromise the privacy of the user. Authored Content (Video): Authored content does not contain accessibility components that compromise the privacy of the user. |
Chapter 5: Generic Requirements
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.1 Closed Functionality |
Not Applicable |
5.1.2.2-5.1.6.2 are not applicable for this product. |
5.2 Activation of accessibility features |
Not Applicable |
The product does not have specific documented accessibility features. The software instead relies upon platform accessibility features. |
5.3 Biometrics |
Not Applicable |
The product does not rely on biological characteristics. |
5.4 Preservation of accessibility information during conversion |
Does Not Support |
Accessibility information in uploaded files, such as video clips and documents, is not preserved when the files are converted into a recorded meeting. |
5.5 Operable parts |
||
5.5.1 Means of operation |
Not Applicable |
The product does not have operable parts. |
5.5.2 Operable parts discernibility |
Not Applicable |
The product does not have operable parts. |
5.6 Locking or toggle controls |
||
5.6.1 Tactile or auditory status |
Not Applicable |
The product does not contain locking or toggle controls. |
5.6.2 Visual status |
Not Applicable |
The product does not contain locking or toggle controls. |
5.7 Key repeat |
Not Applicable |
The product relies on platform software to supply key repeat functionality. |
5.8 Double-strike key acceptance |
Not Applicable |
The product does not provide a keyboard or keypad. |
5.9 Simultaneous user actions |
Supports |
The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required. |
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
6.1 Audio bandwidth for speech (informative) |
||
6.2 Real-time text (RTT) functionality |
||
6.2.1.1 RTT communication |
Supports with Exceptions |
The product supports text chat, transmitting characters after the Send button is activated. However, the product does not provide real-time text (RTT) functionality, such as TTY or RFC 4103. |
6.2.1.2 Concurrent voice and text |
Not Applicable |
While the product supports concurrent text chat and two-way voice communication, the product does not provide real-time text (RTT) functionality, such as TTY or RFC 4103. |
6.2.2.1 Visually distinguishable display |
Not Applicable |
The product does not provide RTT functionality, such as TTY or RFC 4103. |
6.2.2.2 Programmatically determinable send and receive direction |
Not Applicable |
The product does not provide RTT functionality, such as TTY or RFC 4103. |
6.2.3 Interoperability |
Not Applicable |
The product does not provide RTT functionality, such as TTY or RFC 4103. |
6.2.4 Real-time text responsiveness |
Not Applicable |
The product does not provide RTT functionality, such as TTY or RFC 4103. |
6.3 Caller ID |
Not Applicable |
The product does not provide caller identification or similar telecommunications functions. |
6.4 Alternatives to voice-based services |
Not Applicable |
The product does not provide voice mail, auto-attendant, or interactive voice response functions. |
6.5 Video communication |
||
6.5.1 General (informative) |
||
6.5.2 Resolution |
Supports |
The product enables meeting hosts to present video pods with resolution of QCIF (176 by 144), full CIF (352 by 288), or higher. |
6.5.3 Frame rate |
Supports |
When users communicate through a typical broadband network, the video communication frame rate is at least 12 frames per second. |
6.5.4 Synchronization between audio and video |
Supports |
When users communicate through a typical broadband network, the time difference between speech and video is less than 100 milliseconds. |
6.6 Alternatives to video-based services |
Not Applicable |
The product does not provide answering machine, auto-attendant, or interactive response functions. |
Chapter 7: ICT with Video Capabilities
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
7.1 Caption processing technology |
||
7.1.1 Captioning playback |
Supports with Exceptions |
The product displays most captions, such as captions of live media and captions in a recorded meeting. Exceptions include:
|
7.1.2 Captioning synchronization |
Supports |
The product preserves synchronization when displaying captions. |
7.1.3 Preservation of captioning |
Supports with Exceptions |
The product preserves most captions in transmission and conversion, such as live captions in a meeting and captions in an exported recording. Exceptions include:
|
7.2.1 Audio description playback |
Does Not Support |
The product does not allow selecting and playing separate audio description tracks. |
7.2.2 Audio description synchronization |
Not Applicable |
The product does not play audio description tracks which would require synchronization. |
7.2.3 Preservation of audio description |
Does Not Support |
The product does not preserve audio description tracks when prerecorded video clips are transmitted or converted to a recorded meeting. |
7.3 User controls for captions and audio description |
Does not Supports |
The product provides user controls for live captions, but not for most media content alternatives. Examples include:
|
Chapter 8: Hardware
Notes: Not Applicable
Chapter 9: Web
Notes: See WCAG 2.0 section.
Chapter 10: Non-web Documents
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
10.1 General |
||
10.2 Document success criteria |
||
10.2.1 through 10.2.38 |
See WCAG 2.0 section. |
See information in WCAG section |
10.2.39 Caption positioning |
Authored Content (Recording): Supports Authored Content (Video): Supports |
Authored Content (Recording): Recorded captions are presented in a separate pod. Authored Content (Video): Captions in an exported video appear visually as a separate pod. |
10.2.40 Audio description timing |
Authored Content (Recording): Supports Authored Content (Video): Supports |
Authored Content (Recording): Authors can ensure that content meets this criterion. When an attendee presents a prerecorded video clip with audio description in the main narration track, a meeting host can mute other audio in the meeting. This prevents the audio description from interfering with other audio in the recorded meeting. Authored Content (Video): When a recorded meeting meets this criterion, then the exported video also meets this criterion. |
Chapter 11: Software
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
11.2.1 Non-web software success criteria (excluding closed functionality) |
See WCAG 2.0 section. |
See information in the WCAG section |
11.2.2 Non-web software success criteria (closed functionality) |
Not Applicable |
The product does not have closed functionality. |
11.3 Interoperability with assistive technology |
||
11.3.1 Closed functionality |
See 5.1. |
See information in 5.1. |
11.3.2 Accessibility services |
||
11.3.2.1 Platform accessibility service support for software that provides a user interface |
Not Applicable |
The product is not platform software. |
11.3.2.2 Platform accessibility service support for assistive technologies |
Not Applicable |
The product is not assistive technology. |
11.3.2.3 Use of accessibility services |
See 11.3.2.5 through 11.3.2.17. |
See information in 11.3.2.5 through 11.3.2.17. |
11.3.2.4 Assistive technology |
Not Applicable |
The product is not an assistive technology. |
11.3.2.5 Object information |
Supports with Exceptions |
The product exposes most name, role, state, boundary, and description information of objects to assistive technology. Exceptions include:
|
11.3.2.6 Row, column, and headers |
Not Applicable |
The product does not contain data tables. |
11.3.2.7 Values |
Supports with Exceptions |
Most values are exposed to assistive technology. Exceptions include:
|
11.3.2.8 Label relationships |
Supports with Exceptions |
Most label relationships are exposed to assistive technology. Exceptions include:
|
11.3.2.9 Parent-child relationships |
Supports |
Parent-child relationships are exposed to assistive technology. |
11.3.2.10 Text |
Supports with Exceptions |
Most text is exposed to assistive technology. Exceptions include: Some instructions and text in dialogs are not announced by a screen reader. In Connection Status, only the first line of text is exposed to screen readers. |
11.3.2.11 List of available actions |
Supports with Exceptions |
Most controls in the product expose programmatic role information and actions which can be taken on objects to assistive technology. Exceptions include:
|
11.3.2.12 Execution of available actions |
Supports with Exceptions |
The product allows assistive technology to perform most actions on objects. Exceptions include:
|
11.3.2.13 Tracking of focus and selection attributes |
Supports |
The product exposes focus, text insertion point, and text selection to assistive technology. |
11.3.2.14 Modification of focus and selection attributes |
Supports with Exceptions |
The product allows assistive technology to move focus and modify text selection ranges for most controls. Exceptions include:
|
11.3.2.15 Change notification |
Supports |
The product notifies assistive technology of user interaction events. |
11.3.2.16 Modifications of states and properties |
Supports with Exceptions |
The product allows assistive technology to modify most states and properties. Exceptions include: In meeting room layouts, there is no keyboard method for resizing pods. |
11.3.2.17 Modifications of values and text |
Supports |
The product allows assistive technology to modify values and text of controls. |
11.4 Documented accessibility usage |
||
11.4.1 User control of accessibility features |
Not Applicable |
The product is not platform software. |
11.4.2 No disruption of accessibility features |
Supports |
The product does not disrupt platform accessibility features. |
11.5 User preferences |
Supports |
The product permits user preferences from platform settings. |
11.6 Authoring tools |
||
11.6.1 Content technology |
||
11.6.2 Accessible content creation (if not authoring tool, enter “not applicable”) |
See WCAG 2.0 section. |
See information in WCAG section and Chapter 10. |
11.6.3 Preservation of accessibility information in transformations |
Does Not Support |
Accessibility information in uploaded files, such as video clips and documents, is not preserved when the files are transformed into recording content. |
11.6.4 Repair assistance |
Not Applicable |
The product does not have accessibility checking functionality. |
11.6.5 Templates |
Supports with Exceptions |
Default templates, such as the Sharing, Discussion, and Collaboration layouts, allow authors to create recorded meetings which conform to most Level A and AA criteria, as noted for Authored Content (Recording) in the WCAG 2.0 section. |
Chapter 12: Documentation and Support Services
Notes: Information about documentation and support services is available in Adobe’s Accessibility Conformance Report for HelpX.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not Applicable
Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)