Adobe Accessibility Conformance Report

VPAT® Version 2.3 – December 2018

Product Information

Name of Product/Version: Adobe Experience Manager (AEM) 6.5 Sites

Product Description: Adobe Experience Manager (AEM) 6.5 Sites helps you speed up content creation through a robust content management system (CMS) using artificial intelligence.

Date: July 2019

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Product testing involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes
Level AA - Yes
Level AAA - No

Web Content Accessibility Guidelines 2.1, at https://www.w3.org/TR/WCAG21/

Level A - Yes
Level AA - Yes
Level AAA - No

Revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18, 2017
Corrections to the ICT Final Rule as published by the US Access Board in the Federal Register on January 22, 2018

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08) at https://www.etsi.org/deliver/etsi_en//301500_301599/301549/02.01.02_60/en_301549v020102p.pdf

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.x Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • • EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product provides sufficient text alternatives for most instances of non-text content, such as images and image buttons. Exceptions include:

  • The asset images in the side panel when editing a page lack textual alternatives.

Authored Content (HTML): Authors can add a text alternative using the Alternative Text field in the Advanced Image Properties tab in the Image Component dialog box. Notes: Some advanced components, such as the Carousel, do not provide a default means to add alternate text descriptions to images. The system administrator may need to configure these components to support the ‘alt’ attribute.

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded audio-only or video-only media.

Authored Content (HTML): Authors can provide alternatives to audio-only and video-only content within the same document or in linked documents.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded synchronized media.

Authored Content (HTML): The product does not generate synchronized media. Authors will need to verify that their content conforms to this requirement.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Authored Content (HTML): The product does not generate synchronized media. Authors will need to verify that their content conforms to this requirement.

Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria Conformance Level Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most structure and relationship information, such as the structure of lists and tables, is provided through element semantics. Exceptions include:

  • Heading levels that appear out of order semantically.
  • The use of implicit headings.
  • The text heading and buttons at the top of each configure dialog are in the heading element.

Authored Content (HTML): Authors can provide appropriate semantics and textual information for visual structures and relationships.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product presents content in a meaningful sequence.

Authored Content (HTML): The product allows authors to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Instructions do not rely solely on sensory characteristics.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product do not convey information through color alone. Exceptions include:

  • Red is solely used to indicate the presence of errors.
  • The current step in a process is shown by color alone.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain audio that plays automatically.

Authored Content (HTML): Authors can create content that provides a mechanism to pause or stop the audio.

Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria Conformance Level Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: Critical user flows to use the product cannot be accomplished through a keyboard interface alone. Exceptions include:

  • Some buttons, for example in the Open Selection dialog, are not exposed to the keyboard or screen readers.
  • Drag and drop functionality does not have a keyboard equivalent in the application.
  • Card selection and checkboxes for selecting Sites do not have a keyboard equivalent.
  • Containers around buttons in the configure dialogs are incorrectly exposed to the keyboard as separate elements and should not take keyboard focus.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most of the product allows the user to navigate away from any control that can be navigated to using the keyboard alone. Exceptions include:

  • The Description field of the Configure Teaser allows a user to tab into it but once the user begins typing, they are not able to navigate out of the field.

Authored Content (HTML): Authored content can be made without keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The single character key shortcuts provided are only active when a page is selected.

Authored Content (HTML): Authored content can be made without character key shortcuts.

Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria Conformance Level Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not include time limits.

Authored Content (HTML): The product does not create content that requires timed responses. Authors may create this functionality and can ensure that it meets this requirement.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria Conformance Level Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1(Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain flashing content.

Authored Content (HTML): Authors can ensure that content does not flash.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Does Not Support

Authored Content (HTML): Supports

Web: The product does not provide a mechanism to bypass repeated navigation blocks of content. The keyboard user is required to tab repeatedly (30-40 tab stops) through menu items.

Authored Content (HTML): Authors can ensure that content meets this criterion by providing skip links to bypass repeated blocks of content in a set of pages.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: When editing specific pages, the title describes the purpose of the page. Exceptions include:

  • The title of the main product is “Adobe Sites” which does not describe each page’s individual purpose.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most components receive focus in a meaningful order. Exceptions include:

  • The editing toolbar for a component appears at the bottom of the page instead of after its selected component.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: The purpose of links in the product can be determined from the link text alone or from programmatic context of the link with the rare exception of links that were meant to be visually hidden that do not contain the link purpose.

Authored Content (HTML): Authors can provide the purpose of links through link text alone or through programmatic context.

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Functionality of the product that uses multipoint or path-based gestures for operation can be operated with a single pointer without a path-based gesture.

Authored Content (HTML): Authors can create content that does not use multipoint or path-based gestures for operation.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: For functionality of the product that can be operated using a single pointer, the down event is not used to execute the function except where essential.

Authored Content (HTML): Authors can create content that allows for the cancellation of single-point activation.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3 (Open Functionality Software)
  • 11.2.5.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The accessible names of controls contain the text of their visible labels.

Authored Content (HTML): Authors can ensure that the accessible names of controls contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Product functionality is not operated by device motion or user motion.

Authored Content (HTML): Functionality in authored content is not operated by device motion or user motion.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The language is programmatically determinable within the product.

Authored Content (HTML): Authors can set the language for content.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Components do not initiate a change of context when focused.

Authored Content (HTML): In the default configuration, interactive components provided for authors do not initiate a change of context on focus.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Changes of context do not occur automatically on user input.

Authored Content (HTML): Authors can ensure that changes of context that occur automatically on user input are clearly indicated to the user before invoking them.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Input errors are identified and described to the users in text.

Authored Content (HTML): Error identification text can be added using the constraints tab in each standard form component dialog.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Labels are provided for input fields. There may be some exceptions.

Authored Content (HTML): Authors can ensure that content meets this criterion. Programmatic labels are created when form inputs are added to a document. Note: Providing programmatic labels for groups of controls may require editing of the page source code or configuration of component editors.

Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria Conformance Level Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Partially Supports

Web: The user interface code in general has complete start and end tags. Elements may not be nested according to specifications or elements may contain duplicate attributes or duplicate IDs.

Authored Content: Authors can ensure that content meets this criterion. Conforming documents can be created using the product. Note: Production of conforming documents may require editing of the page source code or configuration of component editors. There are some duplicate ids.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: For most of the product, the name and role of components can be programmatically determined, states, properties, and values can be programmatically set, and notification of changes to these items is available to assistive technology. Exceptions include:

  • The presentation role is used in the calendar data tables.
  • ARIA attributes are applied to custom elements that lack roles.
  • Some buttons, like the Open Selection dialog, are not exposed to screen readers
  • The carousel’s Previous and Next buttons lack any notification when activated.
  • Combo boxes, text fields, and buttons that lack programmatically associated labels.
  • Checkboxes and buttons in the page properties and in configure dialogs that lack an accessible name due to utilizing multiple labelling methods at the same time.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain live synchronized media.

Authored Content (HTML): The product does not generate synchronized media. Authors will need to verify that their content conforms to this requirement.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded video content that would require audio description.

Authored Content (HTML): The product does not generate synchronized media. Authors will need to verify that their content conforms to this requirement.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Content does not restrict its view and operation to a single display orientation.

Authored Content (HTML): Authors can ensure that content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.5 (Open Functionality Software)
  • 11.1.3.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain input fields that collect information about the user.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Some text meets minimum contrast requirements. Exceptions include:

  • Content tree items.
  • Page headings
  • Emulation breakpoint names and pixel sizes.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product mostly allows browser zoom to resize text up to 200 percent without loss of content or functionality. Exceptions include:

  • At 200% on a desktop screen (1366x768), the Login and Sign up links in the menu widget get cut off without the ability to scroll.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product uses text instead of images of text, except for branding elements that are considered essential.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10.1 (Open Functionality Software)
  • 11.1.4.10.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most content is available at a 320 pixel width or a 256 pixel height. Exceptions include:

  • When at a height of 256 px, some of the options in the product are cut off.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does Not Apply

Web: Supports

Authored Content (HTML): Supports

Web: User interface components and informative graphical objects in the product have sufficient contrast.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Loss of functionality does not occur by setting the specified style changes in the product.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Where receiving or removing pointer hover and keyboard focus, the product’s additional content is dismissable, hoverable, and persistent.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content (HTML): Supports

Web: Users can locate web pages in the product through multiple ways.

Authored Content (HTML): Authors can provide more than one way to locate a page in a set of pages.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most headings and labels, where identified, are descriptive. There may be some exceptions.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Many focusable elements have a visible keyboard focus indicator. In some cases, actionable controls do not exhibit a visual indication of focus. Exceptions include:

  • When editing the components of a page, the editing toolbar lacks a visual indication of focus.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Content is only presented in one language at a time.

Authored Content (HTML): Authors can set the language for individual phrases within content using the edit HTML code option.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content (HTML): Supports

Web: When navigational mechanisms are repeated in the product, such as in the header or as the user progresses through the steps of an activity, they occur in a consistent relative order.

Authored Content (HTML): Authors can ensure that the navigational mechanisms they use on the form are consistent.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content (HTML): Supports

Web: Components with the same functionality are identified consistently.

Authored Content (HTML): Authors can ensure that components with the same functionality are identified consistently in a set of pages.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Where input errors are automatically detected, such as form fields using invalid characters, suggestions for correction are provided to the user when possible. Some text for descriptions and suggestions may be vague.

Authored Content (HTML): Authors can add functionality to provide error suggestions. Note: Providing error suggestion functionality may require editing of the page source code or configuration of component editors.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not process legal commitments or financial transactions. Changes to user-controllable data are reversible or can be confirmed before finalizing.

Authored Content (HTML): Authors can ensure that content meets this criterion. Authors can add scripted functionality to conform to this requirement. Note: Providing the scripted functionality may require editing of the page source code or configuration of component editors.

4.1.3 Status Messages (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document) – Does not apply
  • 11.4.1.3 (Open Functionality Software) – Does not apply
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Authored Content (HTML): Supports

Web: When status updates do not receive focus, such as when submitting an edit or creating a new activity, the product provides the update to assistive technology as a live region.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some individual controls in the product are keyboard operable and functional without vision. However, most complete processes of the product are not usable without vision:

  • As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images.
  • As described in 1.3.1 Info and Relationships, the product does not always provide structure and relationships through element semantics.
  • As described in 1.4.1 Use of Color, color alone is used to identify error messages.
  • As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As described in 2.1.2 No Keyboard Trap, activating a certain field prevents the user from tabbing away.
  • As described in 2.4.1 Bypass Blocks, there are no methods that allow users to bypass blacks of links.
  • As described in 2.4.2 Page Titled, all of the pages have the same title.
  • As described in 2.4.3 Focus Order, some controls are located in an illogical order.
  • As described in 2.4.6 Headings and Labels, not all headings are descriptive.
  • As described in 4.1.2 Name, Role, Value, inappropriate use of ARIA and other semantic information can interfere with screen readers.

Authored Content (HTML): Authors can create content which is functional for users without vision.

302.2 With Limited Vision

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

  • As described in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images.
  • As described in 1.4.1 Use of Color, color alone is used to identify error messages.
  • As described in 1.4.3 Contrast (Minimum), many product functions some important text has insufficient contrast.
  • As described in 1.4.4 Resize Text, the navigation links become unavailable in the top navigation bar.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited vision.

302.3 Without Perception of Color

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product does not rely solely on color to communicate information, with the exception of error messages as described in 1.4.1 Use of Color.

Authored Content (HTML): Authors can create content which is functional for users without perception of color.

302.4 Without Hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users without hearing.

302.5 With Limited Hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users with limited hearing.

302.6 Without Speech

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of speech.

Authored Content (HTML): Authors can create content which is functional for users without speech.

302.7 With Limited Manipulation

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some controls in the product are keyboard operable. However, most complete processes of the product are not usable with limited manipulation.

  • As described in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As described in 2.1.2 No Keyboard Trap, activating a certain field prevents the user from tabbing away.
  • As described in 2.4.1 Bypass Blocks, there are no methods that allow users to bypass blacks of links.
  • As described in 2.4.3 Focus Order, some controls are located in an illogical order.
  • As described in 2.4.7 Focus Visible, the editing component toolbar lacks a visual indication of keyboard focus on the buttons.

Authored Content (HTML): Authors can create content which is functional with limited manipulation.

302.8 With Limited Reach and Strength

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product is mostly functional with limited reach and strength. The product requires the use of a computer mouse for full functionality.

Authored Content (HTML): Authors can create content which is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Partially Supports

Authored Content (HTML): Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides online help and consistent identification of user interface components. However, some functions of the product are more difficult than necessary for users with limited language, cognitive, and learning abilities; examples are:

  • As described in 2.4.2 Page Titled, all of the admin pages have the same page title.
  • As described in 2.4.6 Headings and Labels, not all headings are descriptive.
  • As described in 3.3.1 Error Suggestion, errors are not reliably placed at the top of forms.

Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes: AEM 6.5 Sites is considered a Software product with exceptions for 502 and 503 because it is a web application that does not have access to platform accessibility services. See the WCAG 2.x Level A and Level AA Success Criteria for additional details.

501 General

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section.

See information in the WCAG section

504 Authoring Tools

504.2 Content Creation or Editing

See WCAG 2.x section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

The product software does not convert information to and from different formats.

504.2.2 PDF Export

Not Applicable

The product does not export PDF files.

504.3 Prompts

Does Not Support

Most authoring functions do not prompt authors to create content which conforms to WCAG 2.0 Levels A and AA.

504.4 Templates

Not Applicable

Templates are not provided. However, authors can create templates to assist in the creation of content. Authors can ensure the WCAG 2.0 Level A and AA requirements are satisfied in the templates. Content authors will also need to ensure that the content is accessible.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes: According to C.4 Functional Performance, this section is informative only.

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some individual controls in the product are keyboard operable and functional without vision. However, most complete processes of the product are not usable without vision:

  • As described in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images.
  • As described in 1.3.1 Info and Relationships, the product does not always provide structure and relationships through element semantics.
  • As described in 1.4.1 Use of Color, color alone is used to identify error messages.
  • As described in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As described in 2.1.2 No Keyboard Trap, activating a certain field prevents the user from tabbing away.
  • As described in 2.4.1 Bypass Blocks, there are no methods that allow users to bypass blacks of links.
  • As described in 2.4.2 Page Titled, all of the pages have the same title.
  • As described in 2.4.3 Focus Order, some controls are located in an illogical order.
  • As described in 2.4.6 Headings and Labels, not all headings are descriptive.
  • As described in 4.1.2 Name, Role, Value, inappropriate use of ARIA and other semantic information can interfere with screen readers.

Authored Content (HTML): Authors can create content which is functional for users without vision.

4.2.2 Usage with limited vision

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

  • As described in 1.1.11 Non-Text Contrast, the product does not provide sufficient text alternatives for some images.
  • As described in 1.4.1 Use of Color, color alone is used to identify error messages.
  • As described in 1.4.3 Contrast (Minimum), many product functions some important text has insufficient contrast.
  • As described in 1.4.4 Resize Text, the navigation links become unavailable in the top navigation bar.
  • As described in 1.4.10 Reflow, most content is functional and visible at a viewport width of 320 CSS pixels or a viewport height of 256 CSS pixels.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited vision.

4.2.3 Usage without perception of colour

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product does not rely solely on color to communicate information, with the exception of error messages as described in 1.4.1 Use of Color.

Authored Content (HTML): Authors can create content which is functional for users without perception of color.

4.2.4 Usage without hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users without hearing.

4.2.5 Usage with limited hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users with limited hearing.

4.2.6 Usage without vocal capability

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of speech.

Authored Content (HTML): Authors can create content which is functional for users without speech.

4.2.7 Usage with limited manipulation or strength

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some controls in the product are keyboard operable. However, most complete processes of the product are not usable with limited manipulation or strength.

  • As described in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As described in 2.1.2 No Keyboard Trap, activating a certain field prevents the user from tabbing away.
  • As described in 2.4.1 Bypass Blocks, there are no methods that allow users to bypass blacks of links.
  • As described in 2.4.3 Focus Order, some controls are located in an illogical order.
  • As described in 2.4.7 Focus Visible, the editing component toolbar lacks a visual indication of keyboard focus on the buttons.

Authored Content (HTML): Authors can create content which is functional with limited manipulation.

4.2.8 Usage with limited reach

Web: Supports

Authored Content (HTML): Supports

Web: The product is functional with limited reach.

Authored Content (HTML): Authors can create content which is functional with limited reach and strength.

4.2.9 Minimize photosensitive seizure

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain flashing content.

Authored Content (HTML): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product provides online help and consistent identification of user interface components. Most functions of the product are consistent and straight forward for users with limited cognitive abilities. Exceptions include:

  • As described in 2.4.2 Page Titled, all of the admin pages have the same page title.
  • As described in 2.4.6 Headings and Labels, not all headings are descriptive.
  • As described in 3.3.1 Error Identification, errors are not reliably placed at the top of forms.

Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

4.2.11 Privacy

Web: Supports

Authored Content (HTML): Supports

Web: The product does not ask for legal, financial, or personal data.

Authored Content (HTML): Authors can create content which does not ask for legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria Conformance Level Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The software instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not rely on biometric information.

5.4 Preservation of accessibility information during conversion

Not Applicable

As described in 504.2.1 in the Revised Section 508, the product software does not convert information to and from different formats.

5.5.1 Means of operation

Not Applicable

The product does not have operable parts that require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.x section.

Chapter 10: Non-web Documents

Notes: Not Applicable

Criteria Conformance Level Remarks and Explanations

10.1.1.1 through 10.4.1.3

See WCAG 2.x section

See information in WCAG section

10.5 Caption positioning

Authored Content (Video): Not Applicable

The product does not allow authors to create captions which would require positioning.

11.6.1 User control of accessibility features

Authored Content (Video): Not Applicable

The product does not allow authors to create audio descriptions which would require timing.

Chapter 11: Software

Notes:

Criteria Conformance Level Remarks and Explanations

11.1.1.1 through 11.4.1.3

Not Applicable

Not applicable to web

11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

See 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.4 Assistive technology

Not Applicable

Not applicable to web

11.5.2.5 Object information

Not Applicable

Not applicable to web

11.5.2.6 Row, column, and headers

Not Applicable

Not applicable to web

11.5.2.7 Values

Not Applicable

Not applicable to web

11.5.2.8 Label relationships

Not Applicable

Not applicable to web

11.5.2.9 Parent-child relationships

Not Applicable

Not applicable to web

11.5.2.10 Text

Not Applicable

Not applicable to web

11.5.2.11 List of available actions

Not Applicable

Not applicable to web

11.5.2.12 Execution of available actions

Not Applicable

Not applicable to web

11.5.2.13 Tracking of focus and selection attributes

Not Applicable

Not applicable to web

11.5.2.14 Modification of focus and selection attributes

Not Applicable

Not applicable to web

11.5.2.15 Change notification

Not Applicable

Not applicable to web

11.5.2.16 Modifications of states and properties

Not Applicable

Not applicable to web

11.5.2.17 Modifications of values and text

Not Applicable

Not applicable to web

11.6.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Supports

The product adapts to platform settings for color, contrast, font size, and focus cursor.

11.8.2 Accessible content creation

See WCAG 2.x section

See information in WCAG section

11.8.3 Preservation of accessibility information in transformations

Supports

The product preserves information provided for accessibility.

11.8.4 Repair assistance

Not Applicable

The product does not have accessibility checking functionality.

11.8.5 Templates

Not Applicable

Templates are not provided. However, authors can create templates to assist in the creation of content. Authors can ensure the WCAG 2.0 Level A and AA requirements are satisfied in the templates. Content authors will also need to ensure that the content is accessible.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable