Key Takeaways
- Creative industries are optimizing for frictionless creation, but removing friction from creative work can lead to lower quality outcomes.
- Removing the challenge can remove a person from “flow,” the state of concentration and inspiration that often produces their best work.
- Creatives are finding career success by treating their AI prompting techniques as a proprietary craft.
One of the central promises of generative AI is less friction and more speed.
Less friction is usually preferable in administrative work, such as when organizing files or formatting deliverables. Instead, we wanted to explore its role in creative work, where brainstorming, wrestling, and revising are often the keys to a truly original product.
We asked a group of creative professionals how reducing friction changes the quality of creative output, and how AI affects their sense of creative pride in their work.
Their answers revealed that friction is essential in many ways. As AI makes creation easier and faster, knowing which friction to remove and which to preserve will become an increasingly valuable creative skill.
Effort is often central to ownership
Ownership is the metric most threatened by AI. It determines whether a creative professional claims their work as their creative output. Psychologists who study why people feel a sense of ownership over their work point to three ingredients: influence (did my choices shape this?), depth (do I understand this problem?), and investment (did I put my time, ideas, and emotions into it?). Creative professionals often translate that into their own terms: my idea, my eye, my choices.
Three creative professionals described ownership and how their unique talent and effort make their work stand out.
“What takes talent is actually coming up with a good idea and manipulating it to an educated result as opposed to just taking whatever AI gives you.”
—Graphic artist
"Would I get [in front of clients] if I just typed a sentence in? Would I be able to communicate all the thought that went into it?...You're not going to have a random person just type in a short prompt and arrive at that. It's more curated. It's more detailed. That's where ownership lies."
—Creative director
"There are choices in how you deliver the medium that will affect the end result. There's artistic license in that as well."
—Creative director
AI as an unstick tool
We often don’t know the value of friction until we’ve overcome it, which makes defining it in a creative process hard to pinpoint. Several creatives said that they welcomed help getting a faster start and less time staring at a blank page. There are tools built around this idea, including ones that help a writer push through a stalled chapter, or help a musician expand a melody. But getting unstuck usually still requires generating something first. An illustrator still needs a sketch before a system can build out a palette. A writer still needs to write a few pages before an AI model can try to mimic their voice.
In that sense, the prompt bar has emerged as a new form of the blank page. Like sitting down with a pen and a paintbrush, AI still asks something of its user.
While AI can shorten the distance to a finished piece, for many creatives, that distance is often where the work becomes uniquely theirs.
“When I [use AI to] create like posters, I don't feel like I did that. Whenever I look at it, I'm like, 'oh I cheated kinda.' It looks good, but it doesn't feel like I spent the time and you know that flow and energy. It's not mine.
—Graphic designer
"I want to work toward my idea, not be constrained by the tool I'm using."
—Graphic designer
Prompting is becoming a new creative asset
"I think there's still a fingerprint of the artist in it because you're designing the prompt, you're just designing with words instead of the images."
—Creative director
"It's still not my visuals. I didn't create the set of elements that it's pulling from, I'm just directing it to pull kind of what I'm looking for, but it still wasn't generated by me specifically, just the words that prompted it were."
—Creative director
Getting to a state of flow with (and despite) AI
“I just want to do everything non-digital nowadays. Like [AI] can do it in two seconds. There’s no point."
—Creative professional
“It’s almost like you’re detached. I know what’s in my head, what I want, and if it spits it out I could say, ‘Okay that incorporates everything,' but if I’m working on it, I’m thinking about those emotions. It’s my brain that’s working. [With AI] you’ve lost a lot of that humanity.”
—Creative professional
About this research
We also drew on published guidelines from the Lab for AI, Ethics, and Creative Labor at The Parsons School of Design. The Parsons material is a set of published guidelines rather than original data, which we included as an external point of comparison on creative friction.
Known limitations
Sources
AI + Creative Friction (Amrute, S., Lim, J., & Shea, A.). Lab for AI, Ethics, and Creative Labor, Parsons School of Design, The New School. 2025
Toward a Theory of Psychological Ownership in Organizations (Pierce, J. L., Kostova, T., & Dirks, K. T.). The Academy of Management Review. 2001.