A routine scan of your software shows that the Adobe software on your computer is non-genuine.


You or the school’s IT team may have inadvertently installed non-genuine Adobe software. This may cause major problems unless taken care of promptly.

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What is non-genuine software and how did it get on my computer?


Counterfeit software is often purchased from third-party resellers at discounted prices.
However, these non-authorized resellers often modify the software which can expose the user to risks.

 
Viruses
Corrupt Files
Security

Viruses

Spyware and other bugs that could destroy or compromise your data.

Corrupt Files

Your software may not function properly or could fail, leading to loss of work.

Security

Hacks can create backdoor access to your network, making your information vulnerable.

Fix your computer and get back to work.

To fix this issue, just follow these steps:

Step 1
Uninstall all non-genuine software.

Step 2
Replace the software with genuine software from Adobe or an authorized reseller.

If you don’t have administrative privileges on the computer, contact the IT administrator to resolve the issue. The Adobe Support Team is available to walk you through this process.

  1800 910 371

Genuine Adobe software for students and educators.

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