Recognise digital trends to enhance the retail experience.

Retailers are ready to prioritise the customer experience this year as a means of differentiation. Senior retail leaders gave their opinion on upcoming trends for the industry that are helping them build a customer-centric culture. See how retail professionals plan to:
  • Market across all channels, with unprecedented collaboration
  • Increase data capabilities in order to adopt a more scalable
    marketing approach
  • Focus on real-time personalisation to enhance the customer
To plan your own customer strategy and anticipate new tech
trends, download The Econsultancy 2018 Digital Trends in Retail report.
Fill out the form to read the report