There’s no doubt in the trends. Focusing on new tech is at the top for most companies. Personalisation plays a key role as top organisations strive to make experiences as compelling as possible with the integration of artificial intelligence.
Here’s what else is top of mind for the majority of your peers:
- Mastering digital transformation and workflow capabilities
- Keeping up with changing customer expectations and behaviours
- Understanding and preventing security breaches and cyber threats
To prioritise what your next big moves should be, read The Econsultancy 2018 Digital Trends in IT report.
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