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Stay in control of users, apps and updates.
We get it. You’re busy and the last thing you want to spend time on is juggling your Adobe licences. That’s where the Admin Console comes in. It’s an easy-to-use portal where you can manage all your users, creative apps and product updates – all in one place. Watch our video series to see what else you can do with the Admin Console.
Get expert support whenever you need it.
We all need a little help from time to time and with Creative Cloud for teams, support from Adobe experts is always close at hand. You can use the admin console to log a support ticket or chat directly with a support agent for technical support, 24/7.
You can log a support ticket or chat to a support agent in the Admin Console.
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Manage software updates your way.
Get your hands on updates the moment they’re released with Creative Cloud for teams. Use the Admin Console to manage updates in a way that works for you and keep your team’s software up to date so everyone has access to the latest versions.
Still have questions?
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Members of my organisation already have individual Creative Cloud memberships. Can I switch them to Creative Cloud for teams?
Members of my organisation already have individual Creative Cloud memberships. Can I switch them to Creative Cloud for teams?
Yes, individual Creative Cloud members can upgrade to Creative Cloud for teams with no cancellation fee. To do so, please call Customer Care for support. Be prepared to provide:
- Adobe ID for the primary admin of the teams membership
- Phone number for the primary admin
- Adobe IDs for the individual memberships you want to switch to the teams membership
Alternatively, if you invite someone in your organisation to join Creative Cloud for teams and they already have an individual membership, all they need to do is accept their Creative Cloud for teams invitation (using their Adobe ID). They will automatically be prompted to cancel their individual membership.
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My organisation wants to block access to certain services, such as storage and community features, available through Creative Cloud. Is this possible?
My organisation wants to block access to certain services, such as storage and community features, available through Creative Cloud. Is this possible?
Yes, your IT administrators can block users from accessing the online services. The online services and their URLs are listed here.
As an administrator, you will also be able to
deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.
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Can I block my users from using Creative Cloud for teams storage?
Can I block my users from using Creative Cloud for teams storage?
There is no way to centrally disable access to Creative Cloud storage. Any end-users who have access to the web via a browser have the ability to store their files in the cloud. However, if users are on a corporate network and using company-administered machines, the following network calls can be blocked via the organisation's firewall, thereby blocking use of storage while on the
network:- https://creative.adobe.com/api/assetso
- https://creative.adobe.com/api/collectionso
- https://creative.adobe.com/api/shareo
- https://creative.adobe.com/files— port 443
Note: The services blocked on the website may be accessible via other endpoints not related to the site and the site may be the only access point for services that should not be blocked. The full list of online services and their URLs are listed here.
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What is the difference between the individual, team and enterprise plans?
What is the difference between the individual, team and enterprise plans?
Click here for a product comparison chart.
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What’s the difference between Creative Cloud for teams complete and single app?
What’s the difference between Creative Cloud for teams complete and single app?
There are two Creative Cloud for teams plans: a complete plan (all Creative Cloud apps and services) or a single-app plan (access to one app, such as Photoshop and select services).
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Does Adobe offer Creative Cloud for teams volume discounting?
Does Adobe offer Creative Cloud for teams volume discounting?
Customers who purchase through resellers or via Adobe’s telesales agents must do so through the Value Incentive Plan (VIP), Adobe’s subscription
licensing programme. A transactional discount is available for purchases of 50+ licences. VIP’s loyalty programme, VIP Select, offers volume discounts for
members that purchase a minimum of 250 licences. Once VIP Select status is achieved, Members qualify for benefits including VIP Select Level Discounting
and much more. Please contact your Adobe rep or reseller partner for information. -
Which Creative Cloud desktop apps are available as a single app?
Which Creative Cloud desktop apps are available as a single app?
The following are available as a single app: Photoshop, Illustrator, InDesign, Adobe Muse, Dreamweaver, Flash Professional, Edge Inspect, Edge Animate, Adobe Premiere Pro, After Effects, Adobe Audition, SpeedGrade, InCopy and Prelude. Although membership includes access to just one app, you will also have access to all other Creative Cloud apps as a free 30-day trial.
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Creative Cloud for teams isn’t available in my country. When will it be available?
Creative Cloud for teams isn’t available in my country. When will it be available?
We intend to make Creative Cloud as widely available as possible. See the latest list of countries where Creative Cloud for teams is available.
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Do I have to be connected to the Internet to use my desktop apps?
Do I have to be connected to the Internet to use my desktop apps?
No. You only need to connect to the Internet at least once every 99 days to validate your membership.