When they speak, you should listen.
Voice is the most natural form of communication. Adobe Analytics delivers the most comprehensive support for voice-based insights.
Capture both user intent, like “play me a song” and parameters, like “from the Beatles,” to better understand customers.
Collect additional data points including frequency of use and actions taken after a voice request is made.
Integrate voice analytics data with Adobe Experience Cloud, so every customer touchpoint is measured and acted upon.