Key trends in software user soutien - Part 1

Key trends in software user soutien - Part 1

This is the first of a two-part series discussing the current and future trends associated with software user soutien. It discusses how the size and nature of an organization can create additional responsibilities for UA professionals. Large documentation repositories with hundreds and thousands of topics make content management and reuse a key skill. The relatively high cost of creating quality information can be tempered by leveraging content across multiple deliverables. All achievable with RoboHelp and FrameMaker.

 

Author: Joe Welinske

 

Simply fill out the form to download the whitepaper.