TERMS FOR NONPROFIT PRODUCT OFFERINGS
1. Overview of Available Offers for Nonprofits
Adobe offers certain discounted plans for qualifying nonprofit organizations, each subject to specific eligibility and validation requirements:
- Acrobat Pro for Nonprofits
Up to ten (10) individual annual subscriptions available at PRICE - PUF - Adobe Acrobat Pro per user license. Valid for one year from activation. Request begins on A.com and is validated by GoodStack. - Adobe Express for Nonprofits
Up to fifty (50) donated Adobe Express Premium licenses available. Request begins on A.com and is validated by GoodStack. - Adobe Creative Cloud for Nonprofits
Access to discounted monthly pricing for the Creative Cloud Pro plan. Valid for one year.
Available through Adobe’s partner, TechSoup.
2. Eligibility Requirements
To qualify for any nonprofit offer:
- Must be officially recognized as a charitable or nonprofit organization in your country.
- U.S. example: IRS 501(c)(3) or public library (with valid 501(c)(3) or listing in IMLS database).
- For Acrobat Pro, organizations must have an annual operating budget of US$10 million or less.
Ineligible organizations include:
- Schools, academic institutions, and universities → Visit Adobe for Education
- Government agencies or entities → Visit Adobe for Government
3. Validation Process
- Acrobat Pro and Adobe Express:
- Each product license is issued to a single named user and may not be shared. If your organization requires multiple licenses, each individual user must complete the validation process and obtain separate approval.
- Applicants must submit their organization’s name, valid organization email address, and basic organizational details through A.com. Validation is conducted by GoodStack and typically takes 1–3 business days.
- Upon approval:
- Acrobat Pro applicants will receive a link to purchase at the discounted rate.
- Adobe Express applicants will receive a one-time, non-transferable redemption code.
- If validation is unsuccessful, GoodStack will follow up via email with next steps.
- Creative Cloud:
- Validation must be completed through TechSoup, including registration on their platform.
4. Anti-Discrimination Policy
Organizations that advocate, support, or engage in discrimination based on any legally protected status (e.g., race, gender identity, religion, disability, etc.) are not eligible. Applicants must confirm compliance with this policy.
5. Renewal and Revalidation Terms
- Acrobat Pro and Creative Cloud:
Your discounted plan and licenses may automatically renew at the end of your annual term (price subject to change at renewal); however, Adobe may require you to revalidate your nonprofit status before renewal. If you are asked to revalidate and your organization continues to meet the eligibility requirements, you will retain access to the discounted rate. If your organization is no longer eligible or does not complete the revalidation process when requested, you will lose access to the discounted price. In that case, you may choose to purchase at the standard price or transition to the free version, if available. - Adobe Express:
Does not auto-renew. You must reapply each year to receive a new redemption link.
6. Whom to contact:
- For questions regarding your Adobe subscription, contact Adobe Customer Support.
- For questions regarding the validation process for Acrobat Pro for Nonprofits or any other questions regarding the application process, contact Goodstack Customer Support.