Special programs and measures we’re taking to support you.


We’ve implemented a number of customer-friendly programs intended to provide continued access to our products during the ongoing COVID-19 situation.

Adobe Sign FAQ

What is Adobe Sign?

Adobe Sign is a cloud-based e-signature solution that lets you replace paper-and-ink signature processes with fully automated electronic signature workflows. Easily send, sign, track, and manage signature processes using a browser or mobile device. And you can use turnkey integrations and APIs to include e-signature workflows in your enterprise apps and systems of record.


What's included in the Adobe Sign free trial? 

The Adobe Sign 14-day trial includes the full set of features, with some exceptions. The trial is limited to 10 users and does not include our payment collection integration with Braintree. For a complete list of included features, visit the Adobe Sign plans and pricing page.


Who can sign up for a free Adobe Sign trial?

Adobe Sign trials are available to new customers as well as those who have signed up for Adobe Sign trials in the past.


If I'm currently a paid customer of Adobe Sign, do I qualify for the free trial? 

No. If you are a paid Adobe Sign customer,  you cannot use the same Adobe ID and downgrade to a trial account.


Will I be eligible for customer support during the trial?

No. Adobe Sign trials are not eligible for phone or chat-assisted support. Visit  Adobe Sign Learn and Support for free access to user guides, tutorials, and online community forums.  All paid Adobe Sign plans have access to phone and chat support.



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