Component Content Management Systems: Supercharge long-form content for personalised and consistent experiences

Component Content Management Systems:
Supercharge long-form content for personalised and consistent experiences

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As organisations increasingly focus on customer experience (CX) improvements, optimising content experience can go a long way towards creating happier and more loyal customers. This report by Forrester evaluates the content priorities, challenges and the role structured content management via a Component Content Management System (CCMS) plays in addressing strategic and operational gaps.

 

Read the report to explore:

  • Why existing content management systems don’t meet business needs 
  • What are the top content creation, management and delivery challenges
  • How a CCMS helps organisations tackle these challenges, mitigate risks and gain a competitive advantage

 

Fill in the form to download the research report. 


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