Customer data sources across the business are automatically combined into a single, source-of-truth profile. From marketing to sales to service and support, better data empowers better decision-making for a journey that delights customers.
Personalize from beginning to end.
Armed with customer information from sales and marketing, you can orchestrate campaigns and sales actions for an optimal experience. You’ll also get increased insights into campaign ROI and a shorter sales cycle.
Get marketing and sales on the same page.
Share data in real time and bi-directionally between Adobe Marketing Cloud and Microsoft Dynamics 365 for Sales, including transactions, online behavior, and device use.
Your customers are everywhere. Meet them there.
Your customers are engaging with you across all your channels, which means you have the tough task of meeting them wherever they are. And on top of that, they’re expecting personalized experiences every time. With powerful campaign orchestration, you can make that happen.