Digital patient engagement tips and strategies.
Progressive healthcare providers find engaging patients with technology provides benefits for them and their patients. Learn some ideas for building a winning patient engagement strategy.
The modern world has become so digital that filling out manual forms has become an unwelcome idea for many people. At a minimum, pen and paper forms and signatures indicate that an organization needs a digital upgrade. Digital patient engagement is one way healthcare providers can meet patient expectations.
Ways to improve digital patient engagement.
Industries and service providers across the board now provide unparalleled levels of digital access to consumers. Consumers are also healthcare patients, and they expect the same level of digital engagement and access to services from their healthcare provider. Regulated industries, like healthcare, must be careful how they handle digital engagement, but modern tools make it easy to meet compliance requirements.
Here are a few tips and ideas to help govern your digital patient engagement strategy:
- Ensure that your digital patient solution facilitates a two-way conversation, not just from the provider to the patient, but also critical input from patients.
- Provide access to medical information in addition to schedules, payments, and registration services. Patients sometimes need non-emergency healthcare information outside of business hours. Digital patient engagement should provide non-specific medical advice to help them make healthy choices.
- Make completing and signing new patient paperwork and consent forms fast and easy. Consumers that can close on home mortgages right from their computers expect the same level of digital engagement from their healthcare provider.
Digital documents, forms, and e-signature tools can help healthcare providers meet their patients’ digital engagement expectations while also staying compliant with HIPAA and other regulations. Discover everything that’s possible with Adobe Sign today.