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Frequently asked questions
You can cancel your trial or individual plan from your Adobe account. Sign in and select Manage Plan for the plan you want to cancel.
After you cancel, you can no longer access the applications or services included with your free trial.
If you’d like to try an Adobe app you haven’t yet licensed, find the application in the list above and click the Free Trial button. Then follow the directions to register for your free trial and download your app.
If you’d like to download an app you have already licensed:
- Visit our Download & Install Help page and choose the type of product you are looking for (Creative Cloud, Acrobat, Elements, or Other).
- Sign in when prompted.
- Find the specific app you want and click Install or Download.
Most Adobe apps run on Apple MacBooks as well as other Apple computers with Intel processors or Apple silicon processors. Some Adobe apps now run natively on Apple computers with Apple silicon chips. And others can be installed on computers powered by Apple silicon chips and run using Rosetta 2 technology.
Learn more about Adobe app compatibility with Apple silicon.
Yes, Adobe Express works in all web browsers and is optimized for Chromebooks. Adobe Express makes it easy to create social posts, stories, flyers, logos, and more with thousands of beautiful templates.
Yes, most Adobe products offer a free trial of the full version of the app. Just find the app you’d like to try in the list above and click the Free Trial button. Then follow the directions to register for your free trial and download your app.
Free trials vary by product. Some free trials require purchase information upfront and will convert to a paid subscription if they are not canceled before the trial period expires. Other free trials allow you to download the product and use it for a specific period of time, and they simply stop working when that trial period expires.
To find out how the free trial works for a specific product, find your product in the list above and Click the Free trial button.
Free trial periods vary by product. Creative Cloud apps for individuals and Acrobat offer a 7-day free trial. Creative Cloud for teams offers a 14-day free trial. And products like Adobe Stock, Photoshop Elements & Premiere Elements, FrameMaker, and RoboHelp offer 30 day free trials. Find the application you are interested in from the list above and click the Free Trial button to learn more about the trial period for that product.
Adobe does not offer repeat free trials for the same product. Free trials that require purchase information upfront will convert to paid membership if they are not canceled before the trial period ends. But the free trial period cannot be extended or repeated.
No. Substance 3D products are sold exclusively in a Substance 3D plan.