Features

 
Extend the capabilities of Adobe RoboHelp and Adobe FrameMaker. Merge and host multiple segments of Help content, including responsive HTML5 content, for anytime, anywhere, any device access. Optimize content with extensive analytics on usage. Easily manage deployment and user authentication.

 

Easily host Help content, including responsive HTML5

Host responsive HTML5 content published with Adobe RoboHelp
Now host responsive HTML5 content, allowing end users to access content on a multitude of devices, including mobile devices. Content is rendered seamlessly on all screen sizes. Enable end users to access personalized content using dynamic content filters.
Host responsive HTML5 content published with Adobe FrameMaker
Now host responsive HTML5 content, allowing end users to access content on a multitude of devices, including mobile devices. Content is rendered seamlessly on all screen sizes. Enable end users to access personalized content using dynamic content filters.
WebHelp Pro support
Easily host server-based WebHelp projects published with Adobe RoboHelp.
 
 


Conveniently create, manage and track content

More analytics reports 
Now get analytics reports for responsive HTML5 output as well. Access usage reports based on browser statistics, topic views, page visits and more. Feature-level reports for dynamic content filters enable you to personalize content for greater relevance.
Automatic project merging
Simultaneously work on multiple sections of a project and then automatically merge them together at runtime. Build a project from different parts and then publish it as a unified online information system. Choose the order you want projects to appear in the index, or use the default order.
Synchronized publishing 
Work on your own schedule—develop and publish content with automatic project merging. Multiple authors can work on different parts of a project simultaneously and then publish to the same server to have users view it as a unified online information system. 
Report customization 
Easily customize reports for Frequently Viewed Topics, Frequently Searched Terms, Search Terms with No Results, and Browser and OS usage statistics reports. Just select the columns you want to add to the report and then save them on the server to be automatically included when the same report is regenerated.
CSV data export 
Enable users to export data to CSV format and then feed it into a special charting application, or use it for statistical analysis.
Tracking and reporting
Optimize your content with data tracking. Locate areas where users make repeated requests for information, find out which searches are repeated and how users navigate content, and gather operating system and browser data. Based on the tracking and reporting data, customize your content to meet user requirements, find information gaps and improve heading titles.
Intuitive user interface for reports
Take advantage of the professional-looking user interface for reports to display full-page graphs..

 

Efficiently deploy, configure and authenticate

Modern browser support 
Enjoy support for all modern browsers, including Internet Explorer 11 and the latest versions of Google Chrome and Mozilla Firefox.
Data migration from RoboHelp Server 9 
Migrate projects, users, usage reports and area information from RoboHelp Server 9 to RoboHelp Server 10 with a single click using Configuration Manager.
Deployment and architectural improvements 
Export setup configurations in RoboHelp Server to quickly replicate environments for testing or staging. Benefit from more robust database integration with Java Database Connectivity (JDBC). The default database has been changed from Access to Derby to make default installation production-ready.
User authentication
Segregate Help content into protected and public areas, and assign rights to individual users or groups, including view only, publish or report. Merge projects with similar content into one area, even if they are in multiple languages. 
Remote administration 
Manage projects, user accounts and groups through an intuitive web interface, and generate detailed reports of help usage activity.
Configuration Manager
Use Configuration Manager to configure search settings, database settings and admin settings. You can also delete existing contexts using Configuration Manager.
 
Web administrator interface  
Leverage the easy-to-use web administrator interface with options for User Edit/Delete and Sign Out to work more productively.
Comprehensive language support 
Automatically localize content and publish in multiple languages to the same server. Change display text in the user interface, including Contents, Index and Search buttons.
Extensive search features 
Take advantage of comprehensive search features, including search results ranking, keyword and synonym searches, multiple language and phrase searches, exclude or show topic context, wildcard searches and baggage file searches. Search includes DOCX, PPTX, XLSX files and more.
 
 
Database connectivity 
Take advantage of support for the following databases: Derby, Oracle 11g R2 and 12c; Microsoft SQL Server 2014 Express Edition; and Microsoft SQL Server 2008 R2, 2012 or 2014, and Microsoft Access 2013 or 2016. 
IIS and Apache support  
Take advantage of support for IIS and Apache—host different help systems by creating multiple contexts and configuring different instances of Adobe RoboHelp Server. 
Multiple website support 
Host different help systems by creating multiple contexts in Apache Tomcat and configuring different instances of RoboHelp Server (with a single installation) to run on each context (running on the same IP address and port number, but different context names). This feature is available for all supported operating systems.
Indexing support for search 
Search for topics and baggage files included in a project, and automatically generate an updated index during scheduled scans. The Adobe RoboHelp Server 10 search engine provides exceptional performance for Chinese, Japanese and Korean languages. 
 
Simplified deployment and configuration 
Easily configure RoboHelp Server 10 to authenticate administrators and users using Web Administrator and configuration files. Web administrators can open and delete projects; manage users, areas and projects; view reports; schedule databases; and search.
Integrate with LDAP using Configuration Manager 
Integrate RoboHelp Server 10 with LDAP using Configuration Manager, allowing all LDAP users to authenticate on RoboHelp Server 10. LDAP integration enhancements also include sub container lookup support.
 
REST web services 
Search content and return results for context-sensitive help with Representational State Transfer (REST) services. Host different help systems by creating multiple contexts in Apache Tomcat and configuring different instances of Adobe RoboHelp Server (with single installation) to run on each context.

 

Microsoft .NET Framework support
Develop online help systems for the Microsoft .NET Framework.