Replace unlicensed apps with discounted genuine Adobe apps — start with a 7-day free trial
When Adobe identifies unlicensed Adobe apps on your device, it disables them after a brief grace period. Unlicensed apps can have flaws that disrupt productivity and cause damage to your device.
Buy a genuine Adobe app — at up to 50% off — to get the latest features and functionality, including security updates.
Follow these simple steps to resolve your unlicensed app
STEP 1
Select a discounted Adobe plan
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STEP 2
Uninstall all unlicensed apps
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STEP 3
Install genuine Adobe apps
Frequently asked questions
A genuine Adobe app is legally licensed software purchased directly from Adobe or an authorized reseller. Only genuine Adobe apps provide you with the latest features and are regularly updated to help keep your device, content, and data safe.
Unlicensed Adobe apps are apps that are copied, modified, distributed, shared or sold outside of Adobe or authorized resellers.
Unlicensed Adobe apps may include:
- Fraudulently obtained keys or accounts
- Usage that isn’t in line with licensing terms of use, including the end user agreement
There are several ways this might have happened.
Common reasons include:
- Buying from an unauthorized marketplace or reseller
- Receiving it from someone who may not have known the original source of the software/app.
We recommend you only install genuine Adobe software or apps that are legally licensed and purchased directly from Adobe or an authorized reseller.
Free trials vary by product. Some free trials require purchase information upfront and will convert to a paid subscription if they are not canceled before the trial period expires. Other free trials allow you to download the product and use it for a specific period of time, and they simply stop working when that trial period expires.
To find out how the free trial works for a specific product, find your product and click the Start free trial button.
Adobe does not offer repeat free trials for the same product. Free trials that require purchase information upfront will convert to paid membership if they are not canceled before the trial period ends. But the free trial period cannot be extended or repeated.
You can cancel your trial or individual plan from your Adobe account. Sign in and select Manage Plan for the plan you want to cancel.
After you cancel, you can no longer access the applications or services included with your free trial.
Need additional help?
Call Adobe Support at 866-493-4991 or start a chat. Your support ID is ${genuineId}