Enhanced security with platform migration
Host Responsive HTML5 Help content for all screens
Host Frameless HTML5 content published from RoboHelp and FrameMaker
Host and deliver personalised content experiences with new Frameless HTML5 layouts that provide intuitive navigation, improved SEO capabilities with unique URLs and best-in-class output search. Easily show or hide widgets, such as glossary and TOC.
Make content accessible on any device
Host Responsive HTML5 content, allowing end-users to access content on a multitude of devices, including mobile devices. Content is rendered seamlessly on all screen sizes. Enable end-users to access personalised content using Dynamic Content Filters.
Automatic project merging
Simultaneously work on multiple sections of a project and then automatically merge them together at runtime. Build a project from different parts and then publish it as a unified online information system. Choose the order you want projects to appear in the index or use the default order.
Work on your own schedule—develop and publish content with automatic project merging. Multiple authors can work on different parts of a project simultaneously and then publish to the same server to have users view it as a unified online information system.
Make data-driven decisions with powerful analytics and reporting
Tracking and reporting
Optimise your content with data tracking. Locate areas where users make repeated requests for information, find out which searches are repeated and how users navigate content and gather operating system and browser data. Based on the tracking and reporting data, customise your content to meet user requirements, find information gaps and improve heading titles.
Easily customise reports for Frequently Viewed Topics, Frequently Searched Terms, Search Terms with No Results and Browser and OS usage statistics reports. Just select the columns you want to add to the report and then save them on the server to be automatically included when the same report is regenerated.
Better visualisation and data analysis through CSV or Excel export
Enable users to export data to CSV or Excel format and then feed it into a special charting application or use it for statistical analysis.
Efficiently manage user rights and data security. Get seamless self-service deployment
Multiple sign in options and rights management
Segregate Help content into protected and public areas and assign rights to individual users or groups, including view only, publish or report. Manage authentication using single sign-on (SSO), LDAP and other protocols. Merge projects with similar content into one area, even if they are in multiple languages.
Simplified deployment and configuration
Easily configure RoboHelp Server to authenticate administrators and users using the Web Administrator and configuration files. Web administrators can open and delete projects; manage users, areas and projects; view reports; schedule databases; and search.
Data migration from older versions of RoboHelp Server
Migrate projects, users, usage reports and area information from RoboHelp Server 10 to the latest version of RoboHelp Server with a single click using Configuration Manager.
Modern browser compatibility
Enjoy support for all modern browsers, including Internet Explorer 11, Edge and the latest versions of Google Chrome and Mozilla Firefox.
Use Configuration Manager to configure search settings, database settings and admin settings. You can also delete existing contexts using Configuration Manager.
Manage projects, user accounts and groups through an intuitive web interface and generate detailed reports of Help usage activity.
Easy-to-use HTML5 Web Administrator interface
Leverage the powerful HTML5 Web Administrator interface to create groups, delete hosted content, manage users and more.
Host multiple websites
Host different Help systems by creating multiple contexts in Apache Tomcat and configuring different instances of RoboHelp Server (with a single installation) to run on each context (running on the same IP address and port number, using different context names). This feature is available for all supported operating systems.
Extensive search features
Take advantage of comprehensive search features, including search results ranking, keyword and synonym searches, multiple language and phrase searches, exclude or show topic context, wildcard searches and baggage file searches. Search includes DOCX, PPTX, XLSX files and more.
Indexing support for search
Search for topics and baggage files included in a project and automatically generate an updated index during scheduled scans. The RoboHelp Server search engine provides exceptional performance for Chinese, Japanese and Korean languages.