Create a consistent content experience at every customer touchpoint of the customer journey
Single platform for marketing and technical content
Author, manage and deliver DITA content alongside marketing content on Experience Manager to create a consistent customer experience before and after purchase. Ensure content integrity across your website with a unified content strategy.
First-of-its-kind 'blended’ publishing'
Now mix technical and marketing content seamlessly by injecting DITA content into an existing Experience Manager webpage.
Marketing Cloud integration
Harness the power of Adobe Marketing Cloud for your technical documentation pages to deliver personalised and engaging content with advanced analytics. For example, you can target your customers better with personalised marketing content based on what kind of technical information are they consuming most.
Effortlessly deliver immersive content experiences
Directly publish DITA content to Experience Manager
Now publish DITA content to Experience Manager as dynamically updated pages for higher content velocity. Deliver highly interactive, personalised experiences to end-users leading to customer delight.
Best-in-class multichannel publishing
Make content accessible across devices with easy publishing to Experience Manager Sites, Responsive HTML5, Mobile App, PDF, EPUB, Kindle and more. Customise output to deliver highly relevant content experiences.
Easily manage large volumes of content and frequent publishing needs through batch and scheduled publishing. Use baseline publishing to manage documentation across product versions.
Empower distributed teams to contribute and collaborate seamlessly
Easy to use web-based DITA editor
Author from anywhere using the user-friendly, web-based DITA editor. Choose from multiple authoring modes that makes it easy for subject matter experts or casual contributors to author DITA content without XML programming skills. Get support for DITA 1.3, 1.2, Lightweight DITA and any specialisations.
Powerful project and workflow management
Collaborate with team members using projects, workflows and tasks. Use Projects to track progress and assign different roles to team members. Automate the delegation of tasks with completely customisable workflows to ensure business processes are complied with.
Seamless web-based review experience
Enable a fast and easy review process for distributed teams with multiple authors and reviewers. Keep track of changes made to the document and accept/reject edits. Allow annotations for digital assets, inline reviews and commenting. Provide a smooth review experience for authors using FrameMaker and reviewers using the web editor.
Native integration with Adobe FrameMaker
Enjoy deep integration with Adobe FrameMaker for a fast and efficient authoring experience. Access version management, search and review capabilities from within FrameMaker.
Take advantage of the market-leading content management capabilities
Easily migrate legacy content to DITA
Smoothly convert Word and unstructured FrameMaker content to DITA in seconds with out-of-the-box automated conversion support. Get started with minimal configuration or use the extensive REST based APIs to customise the process as per your DITA conversion needs.
Industry-leading translation management and localisation support
Smoothly integrate with leading translation vendors using built-in connectors that automate translation workflows. Reduce time and costs by making full use of detailed out-of-the-box dashboards to identify untranslated and out-of-sync content.
Advanced content management
Easily preview and compare multiple versions of a document with advanced version control features like branching. Keep both forward and backward references intact as you move, rename or translate content with automatic link management.
Comprehensive search & tag management
Build your own tag libraries with advanced tag management capabilities to provide personalised content experiences to end-users. Find relevant content faster with faceted search functionality.
Advanced digital asset management
Manage all digital assets from the same repository. Connect it with Adobe Creative Cloud for file sharing and syncing. Use analytics to gain insights into how different assets are being consumed. Map the asset repository to a local drive for easier authoring using the desktop app.
In-depth content health and readiness reports
Monitor content health by easily accessing in-depth reports that list broken links and references and the review status of all topics. Use the reports to perform comprehensive sanity checks, ensuring publishing readiness.
Support for FrameMaker documents and books
Use the same CMS to manage unstructured FrameMaker and DITA content, reducing maintenance costs during the migration process. Enjoy support for version management, translation and generating outputs for FrameMaker documents.
Easy integration through APIs
Build customised solutions using REST APIs to integrate any off-line DITA editor or existing content repository.