Coronavirus COVID-19 (7 mins)
This course provides a general introduction to COVID-19 and emerging respiratory viruses, provides information on what facilities should be doing to be prepared to respond to a case of an emerging respiratory virus such as the novel coronavirus.
Coronavirus Precautions and Preventions (12 mins)
This course will cover the Infection Prevention and Control (IPC) measures required in order to Be prepared and ready to respond to an outbreak, in particular, the one due to COVID-19.Limit human to human transmission and Identify, isolate and report suspect and confirmed cases.
Alcohol Abuse (66 mins)
In 1991, the United States Congress passed the Omnibus Transportation Employee Testing Act. The act, enforced by the many agencies of the US Department of Transportation (DOT), is the reason why your company is required to have a drug and alcohol-testing programme. It's also the reason for this course and any other alcohol training opportunities you've likely received. The DOT requires that all employees receive alcohol training. Company management is responsible for providing this education at no cost to their employees.
CDL (52 mins)
Earning a commercial drivers licence can be the first step in a rewarding career because it allows you to apply for a variety of jobs. In this course, we'll learn about industry basics, including all the steps required to earn your licence.
Safe Driving (28 mins)
We need to talk about distracted driving. In 2012 it was made illegal for drivers of commercial vehicles to operate mobile devices while their vehicle is moving. Mobile devices include mobile phones, Personal Digital Assistants (PDAs), converged devices, texting devices, computers and other mobile electronic devices.
Substance Abuse (67 mins)
In 1991, the United States Congress passed the Omnibus Transportation Employee Testing Act. The act, enforced by the many agencies of the US Department of Transportation (DOT), is the reason why your company is required to have a drug and alcohol-testing programme. It's also the reason for this course and any other alcohol training opportunities you've likely received. The DOT requires that all employees receive substance training. Company management is responsible for providing this education at no cost to their employees.
Deskercises (12 mins)
Sitting improperly at your desk can cause many physical problems. However, research shows that stretching or light exercise at work can relieve symptoms of both physical and mental stress. These are some simple Deskercises, plus cardio and core Deskercises.
Ergonomics (21 mins)
When you hear the term "workplace injury", what do you think of first? Probably something that is the result of an industrial accident, right? The fact is that you can sustain an injury on the job just from sitting at your desk! It's in every company's best interest to create ergonomic workspaces.
Financial Wellness (33mins)
Are your finances healthy? We never really talk about money health. We're focused on keeping our bodies and our minds healthy. However, financial health can affect your overall health. Money matters can cause stress and anxiety. Stress and anxiety can have a negative impact on your overall health.
Flighting the Flu and Headaches (20 mins)
Flu season comes round every year. It seems every office, every school and every family fights the flu each year. This course is designed to educate you on the symptoms, review ways it's spread and ensure that you're prepared to fight the flu.
Know Your Numbers (18 mins)
When you go to the doctor or if you donate blood, it's customary to check your weight, temperature, your pulse, your oxygen level and blood pressure. The nurse or doctor then rattles the results back to you like a newscaster delivers the winning lottery numbers. These numbers are important, but do you really know what they mean?
Stress Management (22 mins)
Are you stressed? 69 per cent of Americans say they are stressed. Welcome to our course on Stress Management. We'll help you to understand different types of stresses and what might be causing you stress. Understanding stress is the first step toward managing it.dless, being a good manager is hard work! Here, we look at things to consider as you consider moving into management.
The Science of Sleep (26 mins)
A good night's sleep leaves you waking up on time, feeling refreshed, feeling healthy and looking great. A good night's sleep has you feeling like you can take on the world. But how does that happen? We close our eyes for 8 hours and "poof" like magic we're rested? Well, it's a little more technical than the Sandman paying us a visit. Let's take a look at the science of sleep.
You Are What You Eat (28 mins)
Being a "morning person" or finding your "best time of the day" to be productive isn't just about your personality. Our ability to focus and remain energised throughout the day has a lot to do with the foods that we eat.
Back of the House (62 mins)
In this course, will will talk about Introduction to Restaurant Cuisine, Making the Menu, Menu Presentation, Kitchen Safety, Knife Safety and Food Safety Plans
Beverage (60 mins)
In this course, we'll cover a brief history of Wine and Beer, Alcohol Safety, Bartending Fundamentals, Bartending Glasses Guide and Bartending: The Pour
Food and Beverage (28 mins)
Welcome to our course on Food and Beverage, a guide on how to operate any food related services in a hotel. This course covers in-room dining or room service. In this course, we are going to cover the basics of room service. We'll start with the equipment you'll need, to the spaces you'll occupy and then wrap up with how to conduct room service.
Front Desk Customer Service (43 mins)
You've heard of the saying, "You never get a second chance to make a good first impression." That couldn't be any truer with welcoming someone to your hotel. You might be the first person a guest interacts with when they step foot into your hotel. You don't want their stay to get off to a rocky start. Etiquette and presentation at the front desk is crucial to working in a successful hotel. In this course, we'll discuss dress codes, how to properly greet guests using basic etiquette rules and certain things to avoid when working at the front desk.
Front of the House (86 mins)
In the restaurant industry, your customers will have high expectations for service and low tolerance for error. They may not notice how hard restaurant employees work to keep things running smoothly, but they are quick to notice any error or delay. The truth is, working in the restaurant industry can tough, but it can also be a rewarding career. This series of courses is designed to prepare you for the opportunity before you. In this programme, we'll focus on a few basic questions: What are the different types of restaurants? What are some common restaurant jobs? What is the usual service process? The answers to these questions will introduce you to the inner workings of a restaurant. The rest of the series will build upon this foundation.
Housekeeping (26 mins)
Welcome to our course on housekeeping. You are part of creating a happy environment for guests. There are a lot of moving parts when it comes to this job and there are certain protocols and procedures you need to follow. Throughout this course, you'll learn all of the basics on housekeeping. We'll talk about everything from cleaning guest rooms and public spaces, to doing your job safely, all while making sure customers and guests stay satisfied.
Managing the Valet (19 mins)
In this course, we're going to talk about what it takes to be a successful valet. You'll need to know about parking and returning customers' vehicles and safety essentials.
Tourist Attractions (17 mins)
Tourism is a diverse industry. When we talk about tourist attractions, we could be talking anything from Niagara Falls, to the Eiffel Tower, to the Golden Gate Bridge and the Great Wall of China or the Taj Mahal. These are just a few examples of major tourist attractions in the world. You could also classify casinos, ski resorts and national parks as tourist attractions. In this series, we are going to talk all things tourism. This course is designed as an overview to the tourism industry.
Electrical Safety (45 mins)
Most people work around electricity in some form or another. From overhead lighting to computers to power tools, electricity keeps them and us working. It's easy to take electricity for granted; however, it's a potentially hazardous energy source. Exposure to electricity can lead to shocks, burns and even death. Because of the seriousness of these hazards, it's essential that all employees understand the basics of electrical safety. In this course, we'll talk about the Occupational Safety and Health Administration's (OSHA) requirements for employees working with electrical components, lockout/tagout procedures and the seven basics safety rules for working with electricity.
First Aid (27 mins)
Welcome to our course on First Aid! This course is meant to teach you basic first aid measures to keep a person stable and/or comfortable until they receive proper medical attention.
Forklift Best Practices (19 mins)
Your number one priority on the job, whether you're an employee or a manager, should be safety. In this course, we're going to talk about the various physical condition risks you may face while driving a forklift and how to handle them. Physical conditions refer to the surface or ground conditions in your workplace. Potential hazards are typically divided into the following areas: slippery conditions, obstructions and uneven surfaces and floor loading limits. We're going to go over the recommended ways to stay safe when you run into these hazards at work.
Forklift Safety (129 mins)
Forklifts can be an incredible tool for workers, but they're also a tremendous safety hazard. Knowing the fronts, backs, ins and outs, upside downs and right side ups of forklifts is vital to doing your job effectively and, most importantly, safely. In this course, we'll cover forklift basics, including the types of forklifts, the power sources they use and their parts, so you can ensure your employees stay safe.
Lockout Tagout (19 mins)
Welcome to our training on OSHA's standard, The Control of Hazardous Energy, better known as lockout tagout. This content is based on OSHA's citation 1910.147 and by the way, if you're working in electrical circuits and equipment the similar standard is 1910.333.
OSHA Recordkeeping (27 mins)
While it may not be an exciting topic, it's imperative that you know what's required in recordkeeping on work-related injury and illness. This series will provide a thorough examination of the when, what, how and who of reporting and recordkeeping. In this first course, learn OSHA's general criteria, as well as the special cases, for creating and keeping records. And since we're so nice, we've done our best to make it "painless" for you.
Personal Protective Equipment (52 mins)
Personal Protective Equipment or PPE, is anything someone might wear to protect themselves from harm. The Occupational Safety and Health Administration has set workplace standards regarding PPE for both employees and employers. In this series of courses, we'll go over these standards along with an in-depth look at each category of PPE.
Safety for Employees (25 mins)
Modern machinery offers us incredible advantages in the workplace. American workers are able to work faster and more efficiently than ever before. However, working with these machines carries an inherent risk. Take the safety steps recommended here and in your on-the-job training seriously - every time you use a machine.
Safety for Managers (54 mins)
Modern machinery offers us incredible advantages in the workplace. American workers are able to work faster and more efficiently than ever before. However, according to the Occupational Safety and Health Administration (OSHA), the risks can be tremendous. First and foremost, your job as a manager is to provide the required hands-on training for employees. Even the most elaborate safety devices or guards won't protect workers unless they are used correctly.
Understanding Bloodborne Pathogens (25 mins)
The Occupational Safety and Health Administration or OSHA identifies bloodborne pathogens as "infectious microorganisms present in blood that can cause disease in humans". OSHA created their Bloodborne Pathogens Standard in order to help keep employees safe. OSHA's Bloodborne Pathogens Standard identifies what an employer is required to do to protect its employees who are "occupationally exposed to blood or other potentially infectious materials or OPIMs".
Weather Conditions (25 mins)
There are a lot of cold work places and it's important to know how to safely work in them. Among other things, this course reviews the symptoms of hypothermia & frostbite, first aid and protective clothing.
Active Shooter Training (39 mins)
Be aware and alert so you can respond positively during any emergency. Being aware of your surroundings, paying attention to the behaviours of those around you and acting on a situation the right way will give you a better chance of saving yourself and/or helping others around you.
Please note that these courses are in English. Some may have captions available in German, French or Spanish.