Our organization is big — 75,000 employees worldwide. That’s a lot of people, teams, and activity. Community and collaboration are a constant challenge.
My primary role during this implementation was communication and collaboration, helping to address concerns, making sure the organization felt heard and that people felt they had an avenue to collaborate. A key part of my responsibility was educating the organization. It may be obvious to us in design organizations what a design system is and why it’s valuable. Most people in your organization have no clue about that, so you need to educate those audiences.
I was the interface to the organization — the champion to share, educate, and communicate. That is an important role in any successful design system implementation.