Seventy per cent of government officials agree: the digital experiences their agencies deliver to citizens are not on par with the private sector. Budgets, legacy technologies and the need to comply with security regulations are all challenges that stand in the way. But they can be overcome. Read the report, Enhancing Digital Experiences with Innovative Communications Tools and learn:
- US Department of Health and Human Services’ strategy for improving digital engagement.
- Customer-centric solutions for digital experience challenges.
- Five steps to redefining digital experiences to meet citizen expectations.
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