People want digital experiences to be easy and built just for them. By identifying what information your citizens and employees want and how they interact with your agency, you can create engaging experiences with personalised content across every channel.
Watch this session, Delivering Personalised Content Is Not as Hard as You Think and learn how to:
- Identify what citizens and employees expect and how they interact
- Measure your citizens’ satisfaction around specific services and programmes
- Train employees to use feedback to improve services, programmes and efficiency
Simply fill in the form to watch the video.