Adobe Product Improvement Programme
Last updated: 18 June, 2024
What information is collected?
- System information, such as operating system, processor and memory installed
- Browser type and version
- Adobe product information such as version
- Adobe feature usage such as menu options or buttons selected
- Device identifier
Please note that the information above is associated with your Adobe account and that Adobe requires some information for Activation purposes.
What products are currently participating?
- CT: CS5, CS5.5, CS6 desktop apps
- CC Most pre-2014 release CC desktop apps, Muse CC (2014 release) 32-bit version.
- Adobe Acrobat Standard/Pro 9, X, XI and Adobe Reader versions 9, X, XI, 2015, 2017, 2020 and DC
- Adobe Photoshop Elements and Adobe Premiere Elements, Elements Organizer
- Adobe Captivate
You can easily check if a product is participating by choosing Help. If you see Adobe Product Improvement Programme, that product is participating in the programme. Please note this programme does not apply to the 2014 release of Creative Cloud desktop apps, To learn more about information collection related to these products, click here.
How will Adobe use the information?
How is my privacy protected?
How does it work?
You choose to participate and allow Adobe to send usage data, associated with your Adobe account. Participation requires a small configuration file will be downloaded to your computer from time to time. The purpose of the file is to update the configuration of the data that is collected. If you are off-line at any time, the data will be sent the next time you are online. This will not affect performance.
Additionally, for some Adobe products, you may receive a request within the product to participate in a brief two-question anonymous survey asking for feedback. Participation is optional and separate from your participation the Adobe Product Improvement Programme. Survey data will be returned directly to Adobe’s secure database for analysis by the responsible product team.
How do I participate?
After Adobe products are installed, you will be presented with a dialogue box asking if you would like to participate in the programme. If you do not recall responding to this dialogue box, follow these instructions:
- Launch your Adobe product.
- Choose Help > Adobe Product Improvement Programme.
- When the dialogue box appears select either "Participate," "Allow" or "Yes," depending on the choice offered
What if I change my mind?
To stop participating,
- Choose Help > Adobe Product Improvement Programme.
- Select either "Do Not Participate," "Don't Allow" or "No," depending on the choice offered.
To join the programme,
- Choose Help > Adobe Product Improvement Programme.
- Select either "Participate," "Allow" or "Yes," depending on the choice offered.
To stop participating in Reader DC,
- Go to Preferences dialogue > Usage Information
- Uncheck the tick box “Yes, I would like to share information on how I use Adobe Acrobat Reader”
- Click ‘OK’ button
To join the programme in Reader DC,
- Go to Preferences dialogue > Usage Information
- Check the tick box “Yes, I would like to share information on how I use Adobe Acrobat Reader”
- Click ‘OK’ button