The digital experience has become key for manufacturing companies.
It’s increasingly important for manufacturers to deliver consistent and personalized experiences for their value-chain partners. This means advanced digitization and integration with the horizontal value chain, suppliers, customers, and other partners. Adobe is helping many leading manufacturers digitally transform — resulting in increased revenue and efficiency gains.
Develop a 360-degree view of your customers.
As your company makes a digital transformation, you need a strategy that collects data from every channel. Bring it all together to get a 360-degree view of your customers. Use predictive intelligence to make forward-looking decisions based on real-time buyer activity. This detailed insight into your customers’ needs will help you foster lasting loyalty.
Deliver great digital experiences.
Customers expect personalized and seamless experiences on every website. Manufacturers need a content management platform that provides real-time information on available inventory — while offering distributors and suppliers easy access to those assets for promotion. Adobe solutions make it easy to manage all your content consistently across channels. And we help you deliver timely and personalized experiences that are integrated into your existing platforms.
Engage customers through the entire lifecycle.
Savvy manufacturers are using email throughout the customer journey to ensure customers stay up-to-date on new product information, product launches, and other promotions. To attract new customers, learn to drive customer engagement throughout the buying cycle. With integrations into existing CRM platforms, Adobe Campaign provides a sophisticated lead-to-revenue platform that can amplify any manufacturer's marketing.
Personalization and optimization.
It's critical that manufacturers use personalization to engage with buyers on their site. Optimized e-commerce experiences help increase online spending, order values, and customer satisfaction. Online product portals require personalization and optimization that integrates seamlessly with your e-commerce solutions. Adobe Target is powering optimization and personalization for some of the top industrial companies in the world.
Learn more about our customer successes in manufacturing.
Philips has achieved more impactful marketing by standardizing its digital properties worldwide.
See how Henkel uses Adobe Experience Manager to create a more consistent global branding experience.
See how Schindler shifted the focus of its website from company centric to customer centric.