What is XML Documentation solution?
It’s a component content management system for technical documentation, IT and marketing teams to manage structured content from creation to delivery, providing a consistent customer experience across touchpoints.
What can XML Documentation solution do for you?
Technical Communication Professionals
Information Technology Professionals
Customer Experience Professionals
Accelerate time to market by transforming the way DITA content is managed and published. Eliminate IT dependencies, seamlessly blend technical and marketing content and simplify the authoring and review experience with the native, web-based DITA editor.
Significantly reduce total cost of ownership by eliminating the time and cost associated with managing multiple CMSs, seamlessly integrating with Adobe solutions like Creative Cloud and Marketing Cloud and shortening the learning curve thanks to an existing familiarity with Adobe tools and systems.
Improve the end-user experience to drive higher loyalty and demand by bringing marketing and technical content onto the same platform, delivering consistent content at every stage of their journey and personalising interactions across customer devices.
Create immersive experiences at every touchpoint of the customer journey by delivering consistent and relevant information pre and post purchase, blending technical and marketing content and targeting customers with personalised content using advanced analytics.
See what you can do with XML Documentation solution.
Delight customers with consistent experiences by bringing marketing and technical content onto the same platform
Effortlessly author, manage and deliver technical content on the same platform as your marketing content. Empower your marketing and technical teams to re-use each other’s assets and inject technical content into existing webpages. Personalise the end-user experience using advanced analytics with Adobe Marketing Cloud integration.
Standardise content in DITA with a simple yet powerful web editor for all
Use the content ingestion framework to consolidate existing content, present in various formats, to a single DITA standard. Enable subject matter experts, with no prior XML knowledge, to author in DITA using a simplified web editor. Give DITA experts advanced authoring capabilities like content re-use, inline tags and more.
Stay ahead of the competition with market-leading enterprise content management capabilities
Use best-in-class content management capabilities of Experience Manager. Manage assets from a single repository for easy access. Track publications with powerful version management. Get powerful capabilities like link and dependency management, search and tag management, automated translation workflows and content health reports.
Empower distributed teams to contribute and collaborate faster and smarter
A fast and easy web-based process saves time and effort by allowing multiple authors and reviewers to give inputs and accept/reject changes. Use projects to assign roles and track progress and automate the delegation of tasks with customisable workflows. Leverage deep integration with Adobe FrameMaker to author faster.
Effortlessly design and deliver immersive, omnichannel content experiences
Accelerate content velocity by dynamically publishing DITA content directly to Experience Manager. Offer content as a service across channels from a unified source of structured content. Deliver large volumes of content across devices with enterprise-class publishing. Use out-of-the-box APIs to integrate with other publishing solutions.
Palo Alto Networks improves content experience, reach and velocity
With XML Documentation solution, leading global cybersecurity firm Palo Alto Networks was able to achieve faster publishing, reach a larger user base and deliver a uniform website experience for all content
“Having a unified publishing platform through XML Documentation for Adobe Experience Manager has really helped us with the efficiency of our publishing by allowing us to re-use content, leverage tags and build dynamic sets of content.”
— Laralyn Melvin, Senior Director, Technical Documentation, Palo Alto Networks
See what our users have to say.
“The XML Documentation for Adobe Experience Manager proved valuable in our delivery of top-notch technical documentation that seamlessly integrates with our web experience....”
"To increase efficiency, we wanted to find a solution in which we could author, review, approve and publish all within the same tool set....”
“The XML Documentation for Adobe Experience Manager and seamless integration with FrameMaker show Adobe’s commitment to supporting the growing needs of companies..."
"Imagine a DITA CCMS that is built on the powerful yet sleek foundation of a Web CMS but manages DITA content. That’s Adobe’s XML Documentation for Experience Manager and it’s looking good. Really good!"
—Laralyn Melvin – Senior Director, Technical Publications, Palo Alto Networks
—Kathy Miller – Senior Director – Information Development, User Experience, Localisation, VISA
—Maria Casino – Marketing Manager, Intersil
—Jacquie Samuels – DITA Consultant, Publishing Smarter and Writing Wise
Get added business value with XML Documentation solution.
Deliver a uniform experience to end-users
Increase enterprise content velocity up to three times
Reduce total cost of ownership by up to 40%
Efficiently manage the content lifecycle end-to-end with One Adobe Solution