FAQs:

 

 

Basics

 

What is Premiere Elements 2020 and who is it for?
Adobe Premiere Elements 2020 is video editing software used by anyone who wants to quickly trim their videos, make fun creations, or combine multiple clips and photos into amazing movies. It offers easy ways to get started, help and inspiration, effortless organization, step-by-step guidance for editing, and fun ways to make and share stunning video creations and movies. Adobe Sensei AI technology* powers automated options to make things easy, and there’s always room to add your personal touch. Learn more.
 
What’s the difference between Premiere Elements and Adobe Photoshop Elements?
  • Premiere Elements is designed for people who take videos and want quick and easy ways to organize them, trim them, make them look great, turn them into fun creations and polished movies, and share them with family and friends. Automated options deliver great results to enjoy as-is or use as a starting point for creative exploration.
  • Photoshop Elements is designed for people who take lots of photos and want automated and easy ways to organize them, make them look great, create with them, and print and share them with family and friends.
  • Both apps share a common Organizer for easy access to all photos and videos.
  • They’re sold separately or bundled together as Photoshop Elements & Premiere Elements.
 
What's the difference between Premiere Elements and Premiere Pro?
Premiere Elements offers options for every level of user with Quick, Guided, and Expert modes, so it’s easy for beginner video enthusiasts to get started making great-looking movies. Premiere Pro provides the ultimate toolset for professional video production.
 
I use free photo and video editing software. Why should I consider Premiere Elements 2020?
Most free video editors offer a limited set of editing tools. Premiere Elements 2020 provides you with automated video editing options for every level of user:
  • Auto-generated creations and effects, delivered upon launch, that you can enjoy as-is or use as a starting point for creative exploration. It’s all powered by Adobe Sensei
  • The home screen for new things to try, feature highlights, inspiration, help, and learning
  • Quick Edit mode with a simple Sceneline that puts everything at your fingertips
  • The Organizer to easily search, find, and keep everything at your fingertips 
  • Quick Edit and Expert Edit to make movies your way
  • Cool, easy-to-apply effects and transitions to show your style
  • Twenty-three Guided Edits for step-by-step help with incredible creations and effects
  • The ability to share your movies virtually anywhere, including YouTube, Vimeo, and more† 
 
Should I buy Premiere Elements 2020 or the Photoshop Elements & Premiere Elements 2020 bundle?
If you like to take and share photos and videos, get the bundle to:
  • Use the common Organizer for easy access to all your videos and photos
  • Edit and share photos and videos together in creative ways
  • Get a great value
 
Where can I learn more about new features?
See the Features page for details.
 

Technical questions

 

Where can I find the serial number to install Premiere Elements?
There’s one serial number for both Windows and macOS, and it’s located on the back of the Windows DVD sleeve inside the box. If you’re redeeming an electronic software download purchased from a retailer, you’ll receive the serial number during the redemption process, so be sure to write it down to use during installation.
 
May I install Premiere Elements on more than one machine?
You can install your product on up to two computers. If you want to move your product to a new computer, simply choose Help > Sign Out in the product from one of the computers that has an active license. You can then install the product on your new computer. 
 
What are the minimum system requirements to run Premiere Elements 2020?
See the system requirements for more information.
 
Does Premiere Elements support Windows 32-bit operating systems?
No. Microsoft and Apple stopped supporting 32-bit systems before
Premiere Elements 2020 was released, so the product can only be installed on
64-bit systems.
 
Does Premiere Elements 2020 support variable frame rate (VFR)?
Yes.
 
Does Premiere Elements 2020 support HEIF and HEVC?
Yes, you can import and edit HEIF photo files and HEVC video files on Windows as well as macOS.
 
Where can I ask a technical or how-to question related to Photoshop Elements & Premiere Elements?
Visit the Premiere Elements forums to get answers from product team members and other expert
users.
 
You can also use the following helpful resources:
 
 

Purchasing options

 

I own an older version of Premiere Elements. Can I get upgrade pricing?
Yes, we offer upgrade pricing for existing customers.
 
Where can I find out about volume licensing for Premiere Elements 2020?
For licensing questions, visit the Adobe Volume Licensing page or contact your local Adobe sales representative.
 

Learning Premiere Elements

 

How can I get started with Premiere Elements 2020?
The home screen offers direct links to tutorials and fun things to try with your videos. Check out Premiere Elements Learn & Support for all you need to get started—video and step-by-step-tutorials, Help content, and links to resources offering comprehensive product support from Adobe and our knowledgeable community.
 
Where can I find the manual?
You can find web and PDF versions of the manual on the Premiere Elements Help page. To learn more about the latest features in Premiere Elements, read the What’s new summary

 
*Adobe Sensei is the technology that powers intelligent features across all Adobe products to dramatically improve the design and delivery of digital experiences, using artificial intelligence and machine learning in a common framework.
†This product may integrate with or allow access to certain Adobe or third-party hosted online services. Online services are available only to users 13 and older and require agreement to additional terms of use and the Adobe Privacy Policy (see www.adobe.com/go/terms_mena_ar). Online services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.