People want digital experiences to be easy and built just for them. By identifying what information your citizens and employees want and how they interact with your agency, you can create engaging experiences with personalized content across every channel.
Watch this session, Delivering Personalized Content Is Not as Hard as You Think, and learn how to:
- Identify what citizens and employees expect and how they interact
- Measure your citizens’ satisfaction around specific services and programs
- Train employees to use feedback to improve services, programs, and efficiency
Simply fill out the form to watch the video.