Your Adobe software is not genuine. We're here to help.

 
Recent software diagnostic testing has determined you are using software that is not genuine.We understand how this can happen, and are here to help you and your company quickly resolve this issue.

Don't worry, resolving this is not difficult.

We are here to help.

 
The steps to fix this problem are simple but depending on how many computers are affected by this you may want to alert your IT Administrator or the original purchaser of the software. Here's what you or someone at your company needs to do:
 
  • Uninstall all non-genuine software from all affected computers.
  • Replace with genuine Adobe software. 
Contact our Adobe Customer Support team
 
Call Adobe Support 0508 182 589
 

Next time, make sure you are purchasing genuine Adobe software

 
We understand that this may come as a surprise. Even well intentioned organizations can end up unknowingly usingnon-genuine or counterfeit software. Adobe is willing to offer you the best price available to help you resolve this issue quickly.
 
Looking for more options? Head over to our Plans & Pricing to view more.
   

Have questions? We're here to help.

Our Adobe Customer Care agents are here and ready to answer any of your questions.

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Below are the results of the software diagnostics test we recently conducted. It appears that one or more of your Adobe software products is not genuine.
Product Serial Number Licensing Status Tampered Software

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