FAQs:
Basics
What is Adobe Photoshop Elements 2019 & Premiere Elements 2019 and who is it for?
Photoshop Elements 2019 & Premiere Elements 2019 is photo and video editing software used by anyone who wants to make their photos look amazing and turn their video clips into incredible films. It offers easy ways to get started, hassle-free organisation, step-by-step guidance for editing and fun ways to make and share stunning photo and video creations and films. Plus, it’s fast and easy with photo and video automation powered by Adobe Sensei AI technology. Learn more.
Can I instal Photoshop Elements & Premiere Elements on more than one machine?
You can only instal the software on one computer at a time, with a maximum of two installs while you own the software. In other words, if your computer crashes or you switch to using a different computer, you can reinstall the software one time without having to contact Adobe Customer Support.
What’s the difference between Photoshop Elements and Premiere Elements?
- Photoshop Elements is designed for people who take lots of photos and want to automatically organise them, make them look great, create with them and print and share with family and friends.
- Premiere Elements is designed for people who take lots of videos and want to easily organise them, make them look great, turn them into polished films and share with family and friends.
- Both apps share a common Organiser for easy access to all photos and videos.
- They’re sold separately or bundled together as Photoshop Elements & Premiere Elements.
How does Photoshop Elements differ from Photoshop CC, Photoshop Lightroom Classic CC and Lightroom CC software?
- Photoshop Elements is designed for consumers who are just getting started with photo editing and want an easy way to organise, edit, create and share their photos.
- Photoshop CC is the professional standard for creating compelling images, designs and 3D artwork.
- Lightroom Classic CC addresses the workflow needs of professional and advanced amateur photographers on the desktop, enabling them to import, process, organise and showcase large volumes of digital photographs.
- Lightroom CC is the cloud-based service that lets people easily edit, organise, store and share their photos anywhere — on mobile devices, the web or the desktop.
How does Premiere Elements differ from Premiere Pro?
Premiere Elements offers options for every level of user with Quick, Guided and Expert modes, so it’s easy for beginner video enthusiasts to get started making great-looking films. Premiere Pro provides the ultimate toolset for professional video production.
I use free photo and video editing software. Why should I consider Photoshop Elements 2019 & Premiere Elements 2019?
Most free editors offer a very limited set of tools. Photoshop Elements & Premiere Elements provides every level of user everything they need to organise, edit, create and share:
- Auto-generated creations delivered right to you upon launch—all powered by Adobe Sensei AI technology.
- The home screen for feature highlights, inspiration, help and learning.
- The Organiser to automatically go from hundreds of mystery folders to a visual view of your photos and videos.
- Quick Edit to make one-click photo fixes and a re-designed Quick Edit video mode with a simplified Sceneline that put everything at your fingertips.
- Seventy-three Guided Edits for step-by-step help with creative techniques and effects.
- Expert Edit for complete photo and video transformations.
- The ability to easily create and share printed artwork, dynamic slideshows, photo gifts, full-length films and more.
Should I buy Photoshop Elements 2019 or the Photoshop Elements & Premiere Elements 2019 bundle?
- Use the common Organiser for easy access to all your photos and videos.
- Edit and share photos and videos together in creative ways.
- Get a great value.
Where can I learn more about new features?
See the Features page for details.
Technical questions
Where can I find the serial number to install Photoshop Elements & Premiere Elements?
There’s one serial number for both Windows and Mac and it’s located on the back of the Windows DVD sleeve inside the box.
What are the minimum system requirements to run Photoshop Elements 2019 & Premiere Elements 2019?
See the system requirements for more information.
Does Photoshop Elements 2019 & Premiere Elements 2019 support Windows 32-bit operating systems?
No, it only supports 64-bit installations.
Is Photoshop Elements & Premiere Elements faster than before?
Yes, you’ll experience faster installation as well as performance throughout the Elements bundle.
Does Photoshop Elements 2019 & Premiere Elements 2019 support variable frame rate (VFR)?
Yes.
Does Photoshop Elements 2019 & Premiere Elements 2019 support HEIF and HEVC?
You can import and edit HEIF images on macOS and HEVC on macOS 10.13 and above.
Where can I ask a technical or how-to question related to Photoshop Elements 2019 & Premiere Elements 2019?
Visit the Photoshop Elements forums or the Premiere Elements forums to get answers from product
team members and other expert users. You can also use the following helpful resources:
team members and other expert users. You can also use the following helpful resources:
For Photoshop Elements:
For Premiere Elements:
For general help and support, start here.
Purchasing options
I own an older version of Photoshop Elements & Premiere Elements. Can I get upgrade pricing?
Yes, we offer upgrade pricing for existing customers.
Where can I find out about volume licensing for Photoshop Elements 2019 & Premiere Elements 2019?
For licensing questions, visit the Adobe Volume Licensing page or contact your local Adobe sales representative.
Learning Photoshop Elements 2019 & Premiere Elements 2019
How can I get started with Photoshop Elements 2019 & Premiere Elements 2019?
The home screen offers direct links to tutorials and fun things to try with your photos and videos. You can also check out direct links to tutorials and fun things to try with your photos and videos. You can also Photoshop Elements Learn & Support or Premiere Elements Learn & Support for all you need to get started—video and step-by-step-tutorials, Help content and links to resources offering comprehensive product support from Adobe and our knowledgeable community.
Where can I find the manual?
You can find web and PDF versions of the manual on the Photoshop Elements Help and Premiere Elements Help pages. To learn more about the latest features, read the Photoshop Elements What’s new summary and the Premiere Elements What’s new summary.
What features from previous versions are not available in Photoshop Elements 2019?
A handful of features from previous versions are not available in Photoshop Elements 2019 due to new product support for 64-bit systems.
They include:
They include:
- Photo Mail
- Photomerge Style Match
- Magic Extractor tool
- Texture Fill
- Frame from video
- Interactive layout mode in Photomerge Panorama
- Photoshop Showcase
Still deciding? Start with a free trial.
* This product may integrate with or allow access to certain Adobe or third-party hosted online services (“Online Services”). Online Services are available only to users 13 and older and require agreement to additional terms of use and the Adobe Privacy Policy (see www.adobe.com/go/terms_nz). Online Services are not available in all countries or languages, may require user registration and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply. 4k supported cameras include GoProHero 4 Black, Samsung S8, DJI OSMO X3, DJI Mavic Pro, DJI Phantom 4, iPhone 8+, iPhone X.