The Smarter Way to Manage Knowledge and Support Content

Adobe Experience Manager Guides is an end-to-end solution which combines the best capabilities of help authoring tools, policy and procedure management software and knowledge management software, —so you can scale support, stay compliant, and keep teams aligned.

Get Adobe Experience Manager Guides, the most trusted help authoring software and content management solution, to:

• Improve Content Discoverability: Help customers, agents, and AI chatbots search faster across your online knowledge base.

• Ensure Content Accuracy: Reduce regulatory, compliance, financial and reputational risk with always up-to-date, reliable knowledge base content.

• Minimize Errors: Leverage content reuse and health reports to identify untranslated and out-of-sync content easily.

• Review & Collaborate Seamlessly: Collaborate seamlessly with SMEs and casual contributors through intuitive web-based workflows.

• Maintain a Single Source of Truth: Centralize your knowledge base management with full version history and audit trails.

Built for teams who really care about boosting Customer Experience (CX) metrics.