Succeed through minimising risk

Your organisation's success depends on strict implementation of workplace compliance among your employees. Learn to handle tough customers through effective conflict management techniques. Set guidelines with a watertight set of business ethics. All this to minimise risk and build a responsible organisation.

Workplace Compliance

CSA Training (26 mins)

CSA is a data-driven compliance and enforcement programme. It's all part of the FMCSA's effort to prevent crashes, injuries and fatalities associated within the commercial driving industry.

Conflict Management (19 mins)

This is a Conflict Management series. "Managing" conflict means that we acknowledge conflict exists. It isn't dwelling on the negativity of that conflict, but rather making it a productive thing. It's making use of our different opinions and experiences and growing the individuals, the departments, the products or whatever, as a result of those differences.

Business Attire Basics for Women (17 mins)

Are you unsure about what business attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of clothes isn't just about proper etiquette, it's an essential part of doing good business.

Hazard Communicaton for Employees (16 mins)

I don't always handle toxic chemicals, but when I do, I like to know about the hazards. I'm betting you feel the same way. So is your employer doing their job in communicating hazards to you? Let's find out in this course, which takes you through the OSHA Hazard Communication Standard, employer responsibilities, training and the reporting of non-compliance.

Hazard Communicaton for Employers (23 mins)

Creating a hazard communication programme can seem intimidating, but it doesn't have to be. Here, we'll walk you through, step by step, how to develop a plan that is clear, comprehensive and most importantly, effective.

Business Ethics (30 mins)

Explain what business ethics mean to them & their organisation, formulate an informed response and contribute to an ethical workplace culture.

Conflict Resolution (30 mins)

Define conflict, understand how to catch conflict so that you can resolve it better and describe the results of unresolved conflict.

Handling a Difficult Customer (30 mins)

Explain the importance of engaging with a difficult customer, describe traits exhibited by a difficult customer and practise the AIM model to manage them.

California Anti-Harassment (104 mins)

Sexual harassment as a concept has evolved significantly over the years. In this course, we’ll look at the landmark cases that helped define workplace sexual harassment and discrimination laws in the United States.

California - Understanding Harassment (59 mins)

We’ve talked a lot about the explicit things that are unacceptable in California workplaces. But there are a lot of grey areas that can give rise to a culture that allows sexual harassment to happen and thrive. It’s your job, regardless of your position within your organisation, to foster a healthy work environment for everyone. In this course, we’re going to cover some best practices, as well as some strategies for avoiding common pitfalls.

HIPAA (142 mins)

HIPAA. The acronym alone is enough to strike fear in the hearts of those in the medical industry and beyond. And it’s no wonder…HIPAA violation settlements can cost an organisation millions. In this course, we’ll give you some background on the law. We’ll also talk about who must comply with HIPAA rules and if the rules apply to you, what type of training you’ll need.

New York State Anti-Harassment (20 mins)

In 2018, the state of New York updated their harassment training laws. Under the new law, all employers of any size must train all of their employees on harassment. This includes contractors, who bid on state contracts. If you haven’t had sexual harassment training in a few years, you’re going to have to pay attention because a lot has changed. In this course, you’re going to receive a full explanation of sexual harassment. We’re also going to go over some examples of conduct that would constitute unlawful sexual harassment. This explanation and these examples are in guidance issued by the New York Department of Labour.

Workplace Compliance - Anti-Harassment (76 mins)

Sexual Harassment is illegal. We're all against it. But, nothing good happens about this topic unless it is openly discussed and everyone takes a stand. The U.S. Supreme Court has "strongly suggested" that every employer in America take action. This class is the way we begin the discussion with each and every employee of our organisation. Watch, learn and take a stand.

Workplace Compliance - HR Policy (71 mins)

If there is one thing you want to avoid, it is a discrimination charge. Not only is it important from a legal standpoint, but also your employment practices define you as a company. There are five keys you need to know that will aid you in being a lawful and ethical employer. These five keys will help you to avoid a potentially catastrophic lawsuit that could come from one of your employees or applicants for employment.

Workplace Compliance - Understanding Harassment (47 mins)

Welcome to our series on understanding sexual harassment. You’re probably already familiar with the legal definitions of sexual harassment. These programmes are designed to apply that legal knowledge to your actual work environment with a practical and behavioural perspective so you can identify and stop harassment before it begins. In this course, we’re going to provide a general overview of sexual harassment in today’s workplace. We’ll look at statistics, discuss offenders, targets and bystanders and we’ll talk about how sexual harassment is really showing up at work. We’ll also go over context, the perception gap and creating a culture of prevention.

Workplace Compliance - Legalities (130 mins)

The Fair Labour Standards Act or FLSA, was originally passed in 1938 and is enforced by the United States Department of Labour. You may know that the Act establishes standards regarding two items: minimum wage and overtime pay, but FLSA also establishes standards for employer recordkeeping and youth employment. In this programme, we'll answer some common questions regarding FLSA, including who is covered, the differences between exempt versus non-exempt employees, the current minimum wage, overtime pay, work weeks and age restrictions.

Workplace Compliance - Working Well with Everyone (19 mins)

This is a diversity series, but it’s different than what you’ve probably seen in the past. Instead of discussing legalities, tolerance or political correctness, we’re going to talk about why diversity is a beneficial and necessary part of today’s workforce.

Connecticut Anti-Harassment (72 mins)

Most of us are familiar with harassment and discrimination at work and know we shouldn't do it, but there's more to it than that. Connecticut law mandates two hours of sexual harassment training and to watch each course in its entirety. We recommend that you watch one program a day and follow the order of the programmes.

Maine Anti-Harassment (66 mins)

Get an overview of harassment and discrimination in the workplace and how to avoid it.

Please note that these courses are in English. Some may have captions available in German, French or Spanish. 

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