What is e-government and how does it work?

Learn how digitizing government documents and working online has changed the way government organizes information, making it more accessible to the public.

What is e-government?

Electronic government — or e-government, for short — refers to the digital communication methods that provide access to electronic government documents or public services. Typically, citizens can access public services or records through the internet using their computers or mobile devices.

Instead of walking into a library or town hall, you can use e-government programs to find information or access public services right from your device. It’s much faster and easier than dealing with physical documents without sacrificing security.

Benefits of digitizing government documents.

The main benefit of e-government is simplicity. It’s much easier and faster to access information on your computer or mobile device than having to go into a public building to search for the records you want. You can also download and print documents for unmatched access to information.

Digital documents also speed up government processes. With digital government documents, you don’t have to struggle with printers, fax machines, or traveling to multiple locations to apply for services. You can download forms and other documents directly to your device and sign them with the click of a button using e-signature software like Acrobat Sign.

Electronic government documents and e-signatures are fast and secure, making it easier for citizens to work with the government and officials to handle the workload with increased efficiency.

Discover more about what you can do with Sign to simplify e-government processes.