Customer experience needs IT’s experience.

Stitching together massive data sets. Building custom integrations. Navigating compliance. All this and more is the reality of delivering a world-class customer experience and your business is relying on you. We can help.

Innovative customer experiences require an innovative tech stack.

How we help

Get it all with our demand-side platform.

Real-time customer profile.
A business with siloed data simply can't succeed in today's market. With Adobe Experience Platform, you can bring your data together into a single profile for each of your users then standardize to create real-time profiles that are ready for insights and action.

Get it all with our demand-side platform.

Establish a foundation of trust.
The way your business uses and manages data is the key to establishing trust with customers. Our products are built with privacy, security, and compliance by design, so you can help keep all your data secure, respect your customer’s data choices, and help you maintain readiness with your obligations under GDPR. Learn more about privacy at Adobe.

Get it all with our demand-side platform.

AI-driven insights for all.
To make the best customer experiences, you need to go from data to insight in milliseconds. Adobe Sensei, our AI and ML framework, makes this possible by automating mundane tasks and enabling proactive insights.

Get it all with our demand-side platform.

Use the right application for every experience.
New technologies and new possibilities are emerging every day. With our open and extensible platform, you can use any of our industry-leading applications or develop your own to connect data and creativity, content and commerce. So your business will always meet customer expectations with incredible experiences.

Explore IT Resources for Our Products

Customer experience is a complex puzzle involving many teams and technologies. We develop our products with the goal of reducing that complexity as much as possible. Below, discover resources for each product to help you do your job more easily.

Adobe Experience Platform was built from the ground up for enabling incredible customer experiences. This open and extensible platform stitches all your data together and relies on continuous intelligence to power a real-time customer profile that allows your company to deliver real-time experiences at scale.

Adobe Advertising Cloud

了解以下內容:

  • 管理廣告合規性問題。
  • 避免隱私和安全性問題。
  • 使用廣告資料。
  • 裝載和實作問題。

Adobe Analytics

了解以下內容:

  • 實作和設定追蹤 ID。 
  • 了解資料可用性與安全性。
  • 從外部資源裝載資料。
  • 使用其他應用程式的資料。

Adobe Audience Manager

了解以下內容:

  • 部署資料管理平台。 
  • 管理身份識別資訊。 
  • 使用幾 PT 的資料。 
  • 監視效能。

Adobe Experience Manager

了解以下內容:

  • 無頭和混合式 CMS。
  • 整合第三方工具。
  • 內容可用性。
  • 為資訊編寫指令當。

Adobe Campaign

了解以下內容:

  • 裝載宣傳活動管理軟體。
  • 管理使用者驗證。
  • 與第三方整合。

Adobe Target

了解以下內容:

  • 實作個人化引擎。
  • 使用資料進行個人化。
  • 開發單頁面應用程式。
  • 裝載個人化內容。

Adobe Commerce Cloud

它建基於開放原始碼的生態系統,涵蓋 B2C 和 B2B,并利用數位商務、訂單管理以及預測式智慧等技術打造購買體驗。

Marketo Engage

從潛在客戶管理到 B2B 和潛在客戶型行銷,Marketo Engage 在每個接觸點提供行銷靈敏度。從考慮階段到轉化等後續階段,變革客戶體驗,推動客戶互動。

Additional Information

信任中心

造訪 Adobe 信任中心,了解我們如何努力確保雲端服務的安全和隱私,並且進一步了解我們在應對 GDPR 之類的法規所做的準備。

開發人員資訊

加入 Adobe I/O 中活躍的開發人員社群,依據我們的產品和技術整合、擴充或建立應用程式。

協力廠商應用程式

瀏覽我們的外部應用程式和附加元件的資料庫,進而充分利用 Adobe Experience Cloud。

MONIN

“Creative, content-rich campaigns are an integral component of Monin’s future digital marketing plans. Thanks to Magento, Monin is committed to staying connected with its customers, and to better understanding what drives their interest.” 

Todd Cummings, CIO, Monin

Monin invested in Adobe and boosted sales by 400 percent.

Monin

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讓我們一同探討 Adobe 能為您的業務做些什麽。

一同探討 Adobe Experience Cloud 能為您的業務做些什麽。