Adobe Experience Platform

Put your data to work in real time.

Put your data to work in real time.

Experience Platform, the foundation of Experience Cloud products, is an open system that transforms all your data —Adobe and non-Adobe — into robust customer profiles that update in real time and uses AI-driven insights to help you to deliver the right experiences across every channel.

 

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Explore Experience Platform
Screenshot of Profile section on AEP.
Create powerful customer profiles
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Bring in data from multiple sources to create and enhance real-time customer profiles.

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Make data more easily understood through standardized XDMs and data validation.

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Use your real-time customer profiles start personalizing experiences. 

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Activate profiles across devices and channels with our dynamic identity graphs.

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Enrich data to uncover insights
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Streamline data analysis with custom, imported, or out-of-the box data science models.

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Run machine learning models at a central omnichannel data source to get insights faster.

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Perform SQL query analysis with data from multiple channels and platforms.

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Visualize data using built-in integrations with BI tools.

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Integrate with an extensible platform

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Connect with an open platform to start fast and advance into the future.

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Enhance product performance by building new services and custom cloud applications.

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Connect non-Adobe products and destinations through REST APIs.

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Extend Experience Platform into your own environments and data lakes.

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Deliver experiences faster
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Look up and activate customer profiles and segments in milliseconds in any system.

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Audit your tags to maintain personal, timely, consistent experiences across channels.

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Send data to our real-time, global Edge Network, and then to any solution in any format.

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Bring in location data to deliver the right experience to the right person at the right time.

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Build customer trust
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Ensure your data is used in line with usage constraints like privacy, contracts, and policies.

 

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Keep customer data safe with secure cloud tech from collection to storage and beyond.

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Use personal data responsibly by respecting consumer privacy.

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Support your privacy readiness in Adobe products.


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What Platform can do for you

Experience Platform delivers powerful application services with unprecedented functionality.

Behavior-driven insights

Behavior-driven insights

Analyze cross-channel customer interactions in one interface.

Personalization in real time

Personalization in real time

Activate real-time customer profiles for instant personalization.

Customer journeys at scale

Customer journeys at scale

Create individual journeys that adapt to customer behavior.

Intelligent optimization

Intelligent optimization

Build artificial intelligence into every workflow.


How Adobe Experience Platform works

Data is ingested by platform, standardized for intelligence and profile creation, then activated to any system — including Experience Cloud — in real time.

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INTEGRATIONS

Expand value of your existing tech.

Because Experience Platform normalizes data from both internal and external sources in real time, you can easily integrate your existing technology — like CRM — with Adobe Experience Cloud products to create the most comprehensive customer tech stack available.

INTEGRATIONS

Expand value of your existing tech.

Because Experience Platform normalizes data from both internal and external sources in real time, you can easily integrate your existing technology — like CRM — with Adobe Experience Cloud products to create the most comprehensive customer tech stack available.

Strategy and tech are working as one.


Data is now being used to shape commercial strategy. Keep up with the changing role of IT in the 2020 Technology Trends report.

In 2020 we’re still a Leader Digital Experience Platforms.

Gartner released their 2020 Magic Quadrant for Digital Experience Platforms where Adobe was named a Leader and positioned farthest to the right for our completeness of vision. See what else the report says.

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