How to create end-to-end customer experiences
In an era where consumers are in control and engaging with retailers, brands and products everywhere, your organisation needs to deliver meaningful messaging, experiences, and services to successfully compete in the market.
Join Adobe & Microsoft on 24 January 2019 for this webinar, where we will showcase how an organisation can convert an anonymous prospect into an advocate by building a personalised customer experience over all digital and physical channels, unifying marketing and sales, and delivering exceptional service. All this built on an integrated intelligent platform combining Microsoft Dynamics 365 and Adobe.
Nishant is a partner focused solutions consultant who, in his current role, specialises in Adobe/Microsoft technology integrations. He has extensive experience consulting and implementing web-based solutions using cloud technologies. With over 10 years’ experience in the Martech space, his current role focuses heavily on transforming digital business by combining the power of the Microsoft and Adobe technology stacks. Prior to his current role, Nishant focused on web analytics, managing user data through data management platforms and optimisation, alongside wider digital marketing responsibilities. In the partner world, he is responsible for creating development strategies with the aim of helping partners build and deliver solutions that generate revenue and solve our client’s business problems; all with the power of the Adobe Experience Cloud.
Adobe | LinkedIn
Mike Softley has been at Microsoft for five years and leads Adobe Cosell in EMEA. With over 20 years’ experience in the technology industry, Mike brings a wealth of knowledge to the business and has significant experience working across EMEA. Mike is focussed on building a Cosell business with Adobe across the region delivering value to Adobe + Microsoft customers. Mike will also be reinforcing Adobe’s commitment to Microsoft across the business but in particular in the Experience Cloud space.
Microsoft | LinkedIn
James Trudgian is the program manager for the Adobe & Microsoft partnership across EMEA. James is responsible for ensuring that customers and partners understand the value of Adobe’s strategic relationship with Microsoft and how this can help significantly improve their business from back office to front office and provide a seamless customer experience.
A digital veteran with more than 20 years of experience, James has a background in publishing, digital analytics and audience management for one of the UK’s largest media groups. James has been with Adobe for nearly four years and previously helped drive adoption of Audience Manager (Adobe’s DMP) across EMEA.
Adobe | LinkedIn | Twitter