Experience Forum          

Tuesday, 31st October

Customer Experience Forum
In today’s digital world, personalised, cross-channel experiences have become the new standard of customer engagement. Now, your customers expect nothing less — regardless of the size of your business or budget. Customers expect to be understood, to be catered to in their moments of want and need – and now there are tools to automate this process on a personal, individual level – providing significant uplift and revenue opportunities for your brand.
Join Adobe to learn how businesses can use technology to compete and win loyalty – even with limited resources and fierce competition.
Register today:
  • Learn how to shape a brand experience that creates a real connection with your customers to build lasting loyalty, irrespective of where you are your digital journey
  • Navigate the digital landscape - regardless of your budget
  • Best practices and insightful discussions on how organisations of all sizes create standout experiences that generate connection with customers
We look forward to welcoming you at the Adobe Customer Experience Centre for a morning of learning, networking and insight.
Date & Time
Tuesday 31st October, 2017 
08.30am - 11:30am
Adobe Customer Experience Center
White Collar Factory
1 Old Street Yard, London




Registration and Breakfast
Becoming an Experience Business
How SimplyHealth is navigating their digital landscape
Refreshment break
Putting it in to action - a short technology demo
Achieving digital maturity
Final remarks


Featured Speakers



Jamie has worked in digital marketing for over 15 years, 10 of those with Adobe helping clients implement and adopt optimisation, personalisation and behavioural  targeting. He has experience client, agency and vendor-side and has worked in digital marketing for Adobe in EMEA and APAC, covering the South East Asia region.
In his current role, Jamie is part of the product and industry marketing team, heading up product marketing for the Adobe Marketing Cloud in EMEA. His current areas of focus include mobile optimisation and the role of the marketing cloud in today’s marketing landscape.
Karl Loveday has worked in the digital space for over a decade, spanning a number of commercial sectors including mainstream film and media through to law and everyday health. Helping businesses succeed in the digital transformation of online platforms, his focus emphasises the importance of optimising the customer experience.   Currently working as a Digital Manager in Simplyhealth he is involved in the shaping of the new Brand and it’s digital experience for the organisation’s new and existing markets.
Meghan Falter Solutions Consultant, Adobe Meghan is an experienced Digital Marketing professional dedicated to connecting prospective clients with the best information and resources to solve to their marketing and business challenges. Over the past eight years, Meghan has leveraged her cross-cultural communication skills to make working with global stakeholders efficient, effective and enjoyable. She brings technical expertise and a breadth of global market insight to her analysis and presentations as a solutions consultant, publishing content and sharing knowledge to marketers internationally.
Karen Milsom has worked in digital marketing for 15 years, across a range of disciplines including web strategy & transformation, content strategy, search marketing and cross channel campaign marketing to name a few. She specialises in marketing optimisation and working with brands to identify and build upon a foundation for digital transformation. Karen is part of the Value Consulting team at Adobe who help clients understand and realise the value from their digital marketing investments.

Register now


Should you have any questions about your registration, please contact us at adobe@eventbooking.uk.com  or call: 01462 744932