“The Voice of the Customer: Reading Between the Lines” is taking place online, on the 23rd April 2020, where we’ll focus on how to decipher what your customers really want and how you can best provide that.
You’ll leave this online event with lessons learned from those at various stages of  developing a single view of the customer and also those who have mastered the art of personalisation.
The morning will be in the form of multiple short presentations from some well-respected Companies in this market who will share their stories and successes with understanding their customers. You will leave the session with some top tips and key takeaways.
23rd April 2020, Registration at 8.30am, concluding at 1.00pm.



08:30 - 09:00

Networking Breakfast


09:00 - 09:15

Welcome Remarks


09:15 – 11.15

Short 15 min Roundtable’s

Customers and Partners  to be announced

11:15 - 12:00

Closing Presentation