Adobe Sensei services
Learn more about the powerful Adobe Sensei services that help you work smarter and faster and bring a personal touch to every customer experience.
Content Intelligence
Content Intelligence services powered by Adobe Sensei are currently available on Adobe I/O as a private beta.
Content AI services
As part of Content Intelligence, Content AI services help you understand and manipulate images for efficient reuse, automated production, and personalization at scale. Adobe Sensei's Content AI services help you improve:
Image content
Automatically add metadata - including concepts - to new and existing assets.
Image quality
Score image quality with professional dimensions such as color harmony, depth of field, rule of thirds, and object emphasis.
Content position
Automatically crop images to brand specifications and channel requirements with content-aware intelligence.
Image masking
Select the foreground and background in an image for use in image composition, such as background replacement.
Experience Intelligence
Coming soon, next-generation Experience Intelligence services powered by Adobe Sensei help you personalize and optimize every customer experience. This will be available as a preview to select customers and will be part of our Adobe Experience Cloud solutions.
Attribution AI services
Understand the influence of your marketing on your desired outcomes, letting you optimize the customer experience across their whole journey. Adobe Sensei's Attribution AI services help you understand the following:
Marketing impact
Determine incremental impact driven by owned, earned, and paid media.
Cross-channel campaign effectiveness
Allocate incremental spend based on the channel and campaign performance to drive better results.
Customer mix
Understand the type of customers your marketing channels are converting.
Customer AI services
Enrich customer profiles with intelligent attributes based on user behavior and demographics to better segment and target prospects and customers. Adobe Sensei's Customer AI services help you understand the following:
Churn propensity
Identify and retain the customers who are most likely to cancel your service.
Conversion propensity
Personalize nurture campaigns for prospects based on behaviors and interests to drive conversion.
Upsell propensity
Target offers to the right customer at the right time to optimize wallet share.
Journey AI services
Optimize the design and delivery of customer journeys by orchestrating AI-driven optimization with marketer-defined rules. Adobe Sensei's Journey AI services help you understand the following:
Optimal send time
Personalize the timing of emails for your prospects and customers.
User engagement
Plan your communication strategy with predictive insights of the likelihood of interaction with the email (open rate and click-through rate).
Messaging threshold
Find the cadence of messages that keeps customers engaged and avoids the customer fatigue which leads them to unsubscribe.