Adobe Sensei services
Learn more about the powerful Adobe Sensei services that help you work smarter and faster and bring a personal touch to every customer experience.
Content Intelligence
Content Intelligence services powered by Adobe Sensei are currently available on Adobe I/O as a private beta.
Content AI services
As part of Content Intelligence, Content AI services help you understand and manipulate images for efficient reuse, automated production, and personalization at scale. Adobe Sensei's Content AI services help you improve:
Image content
Automatically add image descriptors - including metadata, design elements, and captions - to new and existing assets.
Image quality
Score image quality on professional dimensions such as color harmony, depth of field, and rule of thirds.
Content position
Automatically crop and mask images with content-aware intelligence to create images to brand specifications and channel requirements.
Video content
Quickly generate metadata including action descriptors for video.
Experience Intelligence
Coming soon, next-generation Experience Intelligence services powered by Adobe Sensei help you personalise and optimise every customer experience. This will be available in beta to select customers and will be part of our Adobe Experience Cloud solutions.
Attribution AI services
Understand the influence of your marketing on your desired outcomes, letting you optimise the customer experience across their whole journey. Adobe Sensei's Attribution AI services help you to understand the following:
Marketing impact
Determine incremental impact driven by owned, earned and paid media.
Cross-channel campaign effectiveness
Allocate incremental spend based on the channel and campaign performance to drive better results.
Customer mix
Understand the type of customers your marketing channels are converting.
Customer AI services
Enrich customer profiles with intelligent attributes based on user behaviour and demographics to better segment and target prospects and customers. Adobe Sensei's Customer AI services help you to understand the following:
Churn propensity
Identify and retain the customers who are most likely to cancel your service.
Conversion propensity
Personalise nurture campaigns for prospects based on behaviours and interests to drive conversion.
Upsell propensity
Target offers to the right customer at the right time to optimise wallet share.
Journey AI services
Optimise the design and delivery of customer journeys by orchestrating AI-driven optimisation with marketer-defined rules. Adobe Sensei's Journey AI services help you to understand the following:
Optimal send time
Personalise the timing of emails for your prospects and customers.
User engagement
Plan your communication strategy with predictive insights of the likelihood of interaction with the email (open rate and click-through rate).
Messaging threshold
Find the cadence of messages that keeps customers engaged and avoids the customer fatigue which leads them to unsubscribe.