Purchase Replacement Media

Registered users can purchase a replacement application DVD or user guide (if available) for Adobe branded products. Replacement media for the current product version is available until 90 days after a new product version ships.

If you need replacement of an older version, we recommend that you purchase an upgrade to the current version. Because warehouse space is limited, we can stock only current products.


  • Adobe requires a valid registered serial number to place an order for a replacement DVD.
  • Contact Adobe Customer Service to place your order by phone. Please be prepared to provide your product serial number.

Need more information? Contact Customer Service

Note: If you are registered outside the U.S. or Canada, contact your local authorized Adobe support provider. To obtain a support provider list, see Adobe's Web site at