Special programs and measures we’re taking to support you.


We are immediately implementing a number of customer-friendly programs intended to provide continued access to our products as the COVID-19 situation develops.

Acrobat Sign FAQ

What is Acrobat Sign?

Acrobat Sign is a cloud-based e-signature solution that lets you replace paper-and-ink signature processes with fully automated electronic signature workflows. Easily send, sign, track, and manage signature processes using a browser or mobile device. And you can use turnkey integrations and APIs to include e-signature workflows in your enterprise apps and systems of record.


What's included in the Acrobat Sign free trial? 

The Acrobat Sign Small Business trial and Acrobat Sign Enterprise trial include the full set of features available in their respective paid versions, with some exceptions. The Acrobat Sign Small Business trial does not include our payment collection integration with Braintree. The Acrobat Sign Enterprise trial is limited to 10 users and does not include our payment collection integration with Braintree. For a complete list of included features, visit the Acrobat Sign plans and pricing page.


Who can sign up for a free Acrobat Sign trial?

Acrobat Sign trials are available to new customers as well as those who have signed up for Acrobat Sign trials in the past.


If I'm currently a paid customer of Acrobat Sign, do I qualify for the free trial? 

No. If you are a paid Acrobat Sign customer,  you cannot use the same Adobe ID and downgrade to a trial account.


Will I be eligible for customer support during the trial?

No. Acrobat Sign trials are not eligible for phone or chat-assisted support.  Visit  Acrobat Sign Learn and Support for free access to user guides, tutorials, and online community forums.  All paid Acrobat Sign plans have access to phone and chat support.



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