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RoboHelp 11 Feature Focus: DHTML for sizzling effects

April 29, 2014

RoboHelp 11 provides a variety of ways to progressively disclose graphics, videos, quizzes and more. In this brief video, we re-visit some established RoboHelp features that enable you to achieve dramatic "entrances" for your project elements via DHTML (Dynamic HTML.) Tune in and find out how to leverage this these projects to the max..

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.

RoboHelp 11 Feature Focus: Import Captivate HTML5 Tutorials

April 30, 2014

RoboHelp 11 has improved integration with the latest version of Captivate 7. Learn how you can not only import SWF files from Captivate projects, but also HTML5 output as well. Attend this video to discover the benefits and applications for this powerful new feature.

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.

FrameMaker 12: Shortcuts to success

May 07, 2014

 FrameMaker 12 has dozens of commonly used powerful features. There are also keyboard shortcuts and other procedural shortcuts to substantially reduce your authoring and publishing time. In this session, Adobe Product Evangelist, Maxwell Hoffmann, will walk you through some of the more potent shortcuts you can take to cut your project time at least by 40%. You may be familiar with a few of the shortcuts shared, but certainly not with all of them.

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.

RoboHelp Shortcuts to Success

May 08, 2014

RoboHelp 11 has a streamlined, easy-to-use user interface. But there are a host of keyboard and procedural shortcuts that many average users are not aware of. This session will focus on the 20 or so main shortcuts you will want to master in order to substantially reduce your project turn-around time. Come join us and find out just how much time you can eliminate from your next project!

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.

Recording webcam video for tech comm

May 27, 2014

Rich media (like a webcam recording) is an easy way to increase the interest level and effectiveness of your technical communication.

Join tech comm video expert Matt Sullivan as he takes you through the essentials of capturing usable content via webcam. Once you’ve created a recording, he’ll show how you can easily import it into applications like FrameMaker, RoboHelp, and Captivate. 

In this dynamic session, you will learn:

  • The advantages of different video resolutions
  • The basics of proper lighting
  • Options for audio equipment
  • Methods for controlling background images
  • A brief discussion of software available for editing video

About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing work flow. -- Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers (GRAFIX Training, in southern California), managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan

The Hitchhiker’s Guide to XML Authoring, Part 1

May 28, 2014

 If you’re a technical publications professional, you’ve undoubtedly heard talk about structured documentation, XML, and Structured Adobe® FrameMaker®. You may be thinking about these technologies, and wondering how you can put them to use. This webinar is based on a popular white paper of the same name, by Adobe FrameMaker/XML maven, Chris Despopoulos. The session will provide useful information on:

  • How structured and unstructured documents compare
  • The benefits of structure and XML
  • How Structured FrameMaker fits in
  • Structured authoring environments
  • Converting unstructured documents
  • Where to go from here

About the Presenter: Chris Despopoulos worked with early versions of FrameMaker as a tech writer and QA tester at Frame Technology. He has done extensive development with DITA/XML and high end authoring tools besides FrameMaker. Chris has spent most of his professional life as a Tech Writer and Content Developer for complex products, often working in an agile environment. He currently resides and works from the north coast of Spain.

Two Manuals: FrameMaker Single-Sourcing Saved $16K & Cut Translation Time 50%

June 10, 2014

Accompany Marcia on her journey of discovery as she used FrameMaker’s conditional text and variables to single source the user guides for two electrocardiograph models. She will demonstrate the concepts behind single sourcing and show how she applied these concepts in her project. Find out how FrameMaker helped her eliminate redundant editing and indexing, reduce translation costs by 21 percent, and cut language translation time in half.

About our Presenter: Marcia wrote "Word Up! How to Write Powerful Sentences and Paragraphs (And Everything You Build from Them)," a #1 best seller on Amazon under Writing Skills. She has run a technical-writing business for … a long time. She has done writing of all kinds for organizations of all kinds, from the Fortune 500 to the just plain fortunate. She taught technical writing in the Engineering School at Cornell University. In the Syracuse University creative-writing program, she studied under Raymond Carver and Tobias Wolff. Her words have landed on billboards, blackboards, birthday cakes, boxes of eggs, and the back of her book. For more, see

What ‘Toy’ DITA Specializations Can Teach Us About Information Modeling

June 12, 2014

The DITA Open Toolkit download site includes several demo specializations that few people discover and use. In this webinar, DITA maven, Don Day, will use these examples to highlight the role of information modelling that led to each specialization. Don will highlight the key points of how each specialization was created, or how semantics were introduced into the specialization, and a whole lot more.

In this session you will also learn:

  • The general role of specialization in DITA
  • What are topics and domains in DITA specializations
  • Tips on analyzing and modeling specialized roles for your own information 

About our Presenter: Don Day is co-founder of the Contelligence Group. He has led enterprise innovation efforts for more than 20 years resulting in multiple patents, official recognition for his contribution to reengineering IBM’s information assets, and designation as an OASIS Distinguished Contributor for his efforts convening and leading the OASIS Darwin Information Typing Architecture (DITA) Technical Committee. Don provides consulting on strategy, technology, and best practices for optimizing the value and usefulness of unstructured data.

4x Series: Tech Challenges: Surfing and Diving Deep

July 10, 2014 - December 04, 2014
Thursday, July 10,2014
Wednesday, September 24,2014
Friday, October 31,2014
Thursday, December 04,2014

Sess 1) Internet of Things:  Luxury for the Rich or Sustainable Equity for All?

The multiplication of communicative objects that take decisions without human intervention is not a simple technological phenomenon, but a complex reorganization of social interaction. Will this development enable greater equity throughout the world, or will it widen the digital gap?

Sess 2) Digital Reality: Escape to a Virtual World or Explore an Augmented Culture?

The combination of virtual reality, game theory and gamification techniques has given impulse to the development of new approaches to many aspects of life, including learning, medicine, and economics. Is this combination leading us to a closed “playground” where fantasy dominates, or can we develop an enriched contextualized culture?

Sess 3) Human Bionics: More Freedom or Electronic Slavery?

Engineered extensions of the body, such as intelligent prostheses, implants for enhanced perception and automated medical treatments are going to be the norm. They may be seen as part of a desirable future of greater autonomy and freedom, or as instruments of greater dependency and surveillance of citizens.

Sess 4) Digital Learning : Individual Adaptive Construction or Connected Social Interaction?

Education technology is developing to include multiple media combinations, in order to deal with complexity of codes, content, interactions, and cognitive processes. Some solutions favour individual adaptive learning as a personal cognitive structure, while others provide learning environments for collaborative cognitive development. How can they be merged?

About the Presenters: Ray Gallon is owner of Culturecom, a consultantancy specialized in Business Process Improvement through Communication, and co-founder of The Transformation Society. He has over 20 years' experience in the technical content industries. 

Neus Lorenzo (PhD) is Inspector of Education in Catalonia (Spain) and cofounder of The Transformation Society. She is the former head of the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education. She has worked as a training adviser at the Council of Europe for Pestalozzi courses, and at the Inspectorate of Education in the Generalitat de Catalunya (Catalan government).



2x series: Strategies for Success with RoboHelp 11 Projects

July 24, 2014 - August 21, 2014
Thursday, July 24,2014
Thursday, August 21,2014

 RoboHelp 11 is a terrific, feature-rich and easy to use product that gives you considerable freedom in how to approach your online publishing projects. Because of this, there are often more than one way to achieve the same goal. In this series, Tanner and Associates will share their rich industry-experience in how to approach solutions with RoboHelp 11 strategically.

Sess 1) I Didn’t Know RoboHelp Could Do That!

In this presentation, Tanner will demonstrate how we used merged features, DUCC, and synced assets in the Resource Manager to build two successful complex projects. (Shelley Bates is the presenter.)

Sess 2) Clear Thinking is Crucial

In this panel discussion, two Tanner staff members will compare and contrast how we use technology in various business situations to highlight an organization's need to improve content. We will show how RoboHelp helps us untangle client content. (Shelley Bates and Beth Tanner will co-present.) 

ABOUT THE PRESENTER: Beth Tanner is Owner and President of Tanner Corporate Services, a 30+ business and technical communications firm specializing in knowledge management for mid-sized and emerging companies. We create and implement structured approaches to documenting, verifying, and presenting the knowledge critical to our clients’ profitability. Over the years Beth has consulted with companies in retail, health care, financial services, and manufacturing. She especially enjoys her work with entrepreneurs. She is an STC Associate Fellow and has served on the STC Board of Directors. In addition to STC, she has been recognized by NAWBO, ASTD, and various community organizations. When not working, she enjoys gardening and hiking in her native state of Tennessee.

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