4x Series: Tech Challenges: Surfing and Diving Deep

September 24, 2014 - December 04, 2014
Wednesday, September 24,2014
Friday, October 31,2014
Thursday, December 04,2014

Sess 1 Internet of Things:  Luxury for the Rich or Sustainable Equity for All?

The multiplication of communicative objects that take decisions without human intervention is not a simple technological phenomenon, but a complex reorganization of social interaction. Will this development enable greater equity throughout the world, or will it widen the digital gap?

Sess 2 Digital Reality: Escape to a Virtual World or Explore an Augmented Culture?

The combination of virtual reality, game theory and gamification techniques has given impulse to the development of new approaches to many aspects of life, including learning, medicine, and economics. Is this combination leading us to a closed “playground” where fantasy dominates, or can we develop an enriched contextualized culture?

Sess 3 Human Bionics: More Freedom or Electronic Slavery?

Engineered extensions of the body, such as intelligent prostheses, implants for enhanced perception and automated medical treatments are going to be the norm. They may be seen as part of a desirable future of greater autonomy and freedom, or as instruments of greater dependency and surveillance of citizens.

Sess 4 Digital Learning : Individual Adaptive Construction or Connected Social Interaction?

Education technology is developing to include multiple media combinations, in order to deal with complexity of codes, content, interactions, and cognitive processes. Some solutions favour individual adaptive learning as a personal cognitive structure, while others provide learning environments for collaborative cognitive development. How can they be merged?

About the Presenters: Ray Gallon is owner of Culturecom, a consultantancy specialized in Business Process Improvement through Communication, and co-founder of The Transformation Society. He has over 20 years' experience in the technical content industries. 

Neus Lorenzo PhD is Inspector of Education in Catalonia Spain and cofounder of The Transformation Society. She is the former head of the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education. She has worked as a training adviser at the Council of Europe for Pestalozzi courses, and at the Inspectorate of Education in the Generalitat de Catalunya Catalan government.



4X Sullivan Series: Ingredients for TechComm Success

September 25, 2014 - November 06, 2014
Thursday, September 25,2014
Thursday, October 09,2014
Thursday, November 06,2014

Sess 1: Top Five Factors to Consider When Choosing Your Tech Comm Toolkit

Ask any general contractor or construction worker: Does it make sense to use the best tools? Most will tell you that while skill is important, having reliable tools is a big part of getting the job done right. Join Matt Sullivan for a one-hour discussion on how Tech Comm Suite 5 gives you:

  • user-friendly authoring XML or non-XML – the choice is yours
  • any-time any-where publishing with a single click

Sess 2: Making Technical Documentation More Interactive

Good tech comm is about engagement. Whether it’s an interactive training scenario, a video, or embedded 3D, TCS5 handles rich media quickly and easily. Join Matt Sullivan for a one-hour discussion of rich media creation and placement using TCS5 applications.

  • Captivate output linked in FrameMaker and RoboHelp projects
  • Creation and placement of Adobe Presenter Video Express output and other video formats you won’t want to miss this one!
  • Placement of U3D for working 3D models in output

Sess 3: Publishing Your Technical Content on Mobile was Never This Easy

FrameMaker 12 now natively creates the most popular electronic formats! Join Matt Sullivan for a one-hour discussion on how easy it is to create the formats directly from FrameMaker:

  • output to 5 common online formats
  • the basics for setting up output, including customizing responsive HTML5 skins

Sess 4: Next-Generation Review & Collaboration Work-flows in Tech Comm

As tech comm professionals are asked to do more with less, workgroup collaboration and shared reviews can help even out the load. Join Matt Sullivan for a one-hour discussion on both new and existing review and collaboration options in TCS5:

  • The freedom to edit content during shared reviews
  • Approving/rejecting comments from reviews
  • Review on the go with mobile PDF review options

About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in Technical Communication Suite 5. He teaches online and in-person classes as well as helping companies improve their publishing work flow. Follow Matt on his social media id, mattrsullivan

ABCs for Building Policy and Procedure in RoboHelp

September 26, 2014

RoboHelp is a fantastic tool for building policy and procedure manuals.  Users love the navigation and search features, as well as the customized interface.  However, it’s important that you establish a solid foundation to ensure your system can be maintained over time, be used by multiple audiences for several purposes training, policies, audits, etc., and become a viable  tool in the workplace.  In this webinar, Beth Gerber from Lightext, a company that specializes in developing policies and procedures for financial institutions and other companies, will share essentials that she has learned over the past 20 years of consulting.

Avoid common pitfalls that cause help systems to become unmanageable and cluttered over time.  Instead, learn strategies to ensure your large help system is sustainable by eliminating duplication.  Learn how to effectively utilize snippets, glossary, topic reuse, drop downs, content filters, etc. to create a library that can be maintained.

Build a system that can be used by multiple audiences for different purposes without  becoming a dumping ground.  Learn how to manage appendixes, job aids, and bulletins other content that can overlap procedures and confuse the end user.

Create a system that will last by utilizing master pages and style sheets that help you standardize content for all audiences.  Learn how to create an ongoing maintenance solution with such tools as “What’s New” pages, tutorials, and an archive history of updates.

About the presenters: Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California.

Aerospace Case Study: How FrameMaker 12 found missing commas & dead frogs

September 29, 2014

In this age of globalization G11n, documentation is vital to business success. This presentation describes how companies have successfully integrated Simplified English with FrameMaker 12 into their Product Data Management PDM systems, including Teamcenter. Learn how airlines make FAA maintenance work cards easier to read with FrameMaker12. The Presenter reveals how Toyota uses FrameMaker12 as a Poka-Yoke Goof proofer to achieve six sigma quality documentation.

Learn the shocking truth about how the Food and Drug Administration uses a Text Mining to check pharmaceutical compliance documentation and found dead frogs in Indian plants.

About the Presenter: John Smart is a graduate of the Rochester Institute of Technology, College of Imaging Arts and Sciences.
He is the founding partner of Smart Communications, Inc., New York, long-time user of FrameMaker7 to FrameMaker12 XML. His firm uses the Adobe FrameMaker Developers’ Kit FDK to extend the functions of FrameMaker12 for Quality Control, Language Translations, Text Analytics and Simplification. John hails from Australia and delivers his presentations with a global perspective and a healthy dose of Aussie humor.

4x series: Aschwanden on 21st Century, multi-channel publishing

September 30, 2014 - November 07, 2014
Tuesday, September 30,2014
Tuesday, October 28,2014
Friday, November 07,2014

Sess 1: Easy Steps to Convert Your Content to Structure

Using sample content that is shared with all attendees, Bernard converts documents that contain character, paragraph, and table content marked up with tags, as well as other standard FrameMaker content and creates structured files. This prez guides you through best practices when converting any legacy content.

Sess 2: Best Practices when Creating Interactive Video Tutorial

During this presentation, Bernard guides you through reviewing a support topic and developing a storyboard. These ideas are used to created a related video to help users visualize how to perform the task.  Rather than delivering just text, you can provide users with detailed video showcasing specifically how to perform key functions.

Sess 3: Multi-channel Publishing of DITA Content with the RIGHT Appearance

DITA. -- Then you have to deal with the hassle of trying to publish to PDF and online formats through the Open Tool-kit. The BIG problem is in customizing that content to have the look and feel you want for content delivered to any device, and in any major format. See FrameMaker 12 deliver content to Help, eBooks, HTML5 and PDF.

Sess 4: XML Authoring Made Easy, OR XML Authoring is Not Just For Geeks Anymore

Create, edit, or publish XML and DITA with ease is the promise. How? Adobe FrameMaker Author 12 provides a rich and visual interface for creating and publishing content. This presentation explores how the SW works and provides you a quick start to developing your own content, or even modifying content created by others. Adobe FrameMaker reconfigured for the XML geek in all of us. In all 4 sessions, watch, learn, then do it yourself with provided sample files.

About our Presenter: Bernard Aschwanden solves documentation based problems and helps companies generate more revenue. He guides clients through the best processes to create, manage, and deliver content. Once content is delivered, he helps socialize the message, understand and act on feedback, and improve the process and workflow. He is the founder of Publishing Smarter, an Associate Fellow of the Society for Technical Communication STC, and the Vice President of STC. Bernard has helped hundreds of companies implement successful solutions. He is focused on publishing better, publishing faster, and publishing smarter.

Convert Unstructured FrameMaker to DITA and XML via Stilo Migrate

October 02, 2014

This webinar is being held in collaboration with Stilo International, leaders in automated content conversion, and will illustrate how the Migrate cloud conversion service enables technical authors and subject matter experts to:

  • Automate the conversion of unstructured FrameMaker documents to DITA

  • Cut down on manual pre-conversion prep and clean-up tasks

  • Be in complete control of the conversion process

  • Work at their own pace

  • Reduce overall conversion costs

The webinar will feature a live demonstration of Migrate—taking a sample unstructured Frame document, and converting it to DITA – all in real-time, and under the direct control of the technical documentation team. Adobe TechComm Evangelist Maxwell Hoffmann and possibly Sr. Product Manager Kapil Verma, will use the converted DITA to demonstrate some of the potent features of the all the all-new Adobe FrameMaker XML Author 12 editor.

About our Presenters: Les Burnham, CEO -- As the CEO and joint-founder of Stilo International, Les has overseen the development and marketing of SGML/XML content processing technologies and solutions for many years, across industry sectors including publishing, aerospace and defence, high-tech, engineering and government. He initiated the development of the Migrate cloud content conversion service to address the conversion requirements of small and medium enterprises through to large corporations including IBM, Cisco, TIBCO and Varian Medical Systems.

Helen St Denis, Conversion Services Manager -- Helen originally joined Stilo as a technical editor in the documentation team, and now works closely with our Migrate customers, helping to analyze their legacy content, configure dedicated conversion portals and provide training and support on an ongoing basis. Over a period of several years she has helped to convert many thousands of pages from FrameMaker, Word, RoboHelp and InDesign files to DITA and other XML formats.

FrameMaker 12 & S1000D: Modular Tech Authoring for Defense, Aerospace & Aviation

October 07, 2014

Every day, skilled writers, engineers and illustrators collaborate to deliver operational and maintenance information to support some of the most advanced equipment on the planet.  They use Adobe FrameMaker and the open international specification S1000D to quickly create modular technical content that can be delivered to PDF, HTML and Interactive Electronic Technical Publications on demand. From warships to corporate jets, manufacturers and operators of complex mission critical assets demand stability and quality in their authoring environments to ensure they meet their delivery milestones. Join Tammy as she demonstrates how Adobe FrameMaker 12 and an S1000D enabled CMS can change the way you create, manage and deliver technical data in your organisation, including:

  • Direct revision control and check-out from the Common Source DataBase CSDB
  • Searching for and referencing to other Data Modules in the CSDB
  • Searching for and importing images direct from the CSDB
  • Easy insertion of the Applicability mark-up and building the Applic Ref Block
  • CIR/TIR Insertion into Preliminary Requirements and content of Procedural DMs
  • Previewing of how the content will look when published to an Interactive Electronic Technical Publication IETP

and a whole lot more!

About the Presenter: Tammy Halter is the founder and CEO of Absolute Data Group. Tammy has been a senior technical trainer, support engineer and project manager for numerous SGML and XML software distributors and has held the role of FrameMaker Product Engineer, Asia Pacific & Latin America for Adobe Systems.  With nearly 20 years’ experience in information technology, Tammy has extensive experience in technical publishing, S1000D technical data management and information delivery systems for Defense and Aerospace.  Tammy has previously served in the Royal Australian Navy Fleet Air Arm and worked for leading document management companies prior to founding Absolute Data Group.


Foolproof Automated, Collaborative Publishing via PADS & FM Publishing Server

October 21, 2014

[Rescheduled from 10 September] ... The PatternStream Automated Document System PADS is an enterprise application that enables users across the virtual campus to author/edit content and publish application sections of data-driven documents in a browser based environment. Adobe FrameMaker Publishing Server is used as the publishing engine and is tightly integrated as part of the system. Source information can reside databases, BI systems, image files, markup files e.g., XML, HTML, etc., Excel files, word processing files, and other types of information bases. Information can be controlled and published in a distributed manner using desktop, laptop, and mobile devices.

This session will present:

  • A web-based authoring/editing system for creating and maintaining content as an information source for data-driven publishing
  • FrameMaker Publishing Server working as a publishing engine to create PDF documents in an enterprise environment on demand
  • How multiple sources of information can be aggregated, transformed, and published into active PDF files for web and print distribution
  • The data-driven publishing concept

About our Presenters: Brad Anderson is the Vice President Operations of Finite Matters Ltd. FML. Beginning in 2004, he has specialized in data-driven publishing using the FML PatternStream application. He has provided PatternStream and FrameScript implementation services to a wide range of clients in the private and public sectors. These customers include state, local, and federal government entities, and distribution, manufacturer, financial, and other companies. In addition to his work at FML, Brad owns, monitors, and maintains the Framers email discussion group and originated and conducted the FrameMaker User Conferences.

Ben Slone is the co-founder, President, and CEO of FML. Since 1991 he has focused on development of applications and services to provide data-driven publishing solutions for customers. Both Brad and Ben have worked with Adobe since 1995 and with FrameMaker since 1992.

Publishing XML from FrameMaker 12 to a “state-of-the-art” HTML5 eReader

December 10, 2014

Multi-channel publishing using XML is not a new concept. Industries like aerospace, automotive, legal, medical, pharmaceutical, manufacturing, reference, government and education know the benefits of XML and its flexibility to adapt and change with new technologies.

HTML5 is a relatively new technology and has quickly gained momentum for developing enterprise applications, just ask the Financial Times. HTML5 is not holistic, but a group of technologies that relies on JavaScript and CSS to make it work. Offline storage usually hogs the limelight but it really is so much more.

eGloo Technologies has developed a “state-of-the-art” HTML5 eReader tekReader that consumes and displays content derived from custom XML and common vocabularies like DITA and S1000D. tekReader allows the user to read and interact with their data rich documents on popular mobile devices equipped with modern web browsers.

Built in responsive and adaptive design caters for document reading on any screen size … imagine opening up and viewing large wiring diagrams on a smartphone!  The XML content foundation also allows for MathML rendering and multiple language support. FrameMaker 12 is the perfect tool to create, edit and publish custom XML, DITA and S1000D directly to tekReader. 

This session will look at:

  • A deep dive into HTML5
  • An overview of tekReader
  • Creating and editing FrameMaker 12 documents for tekReader
  • Publishing FrameMaker 12 documents to tekReader

About our Presenter: Don is the founder and CEO of eGloo Technologies. Since 2002 he has been responsible for formulating and managing eGloo's strategic direction while identifying and capitalising on business opportunities that leverage off the company's experience and skills. Since 1988 Don has been involved with document and information management systems based on structured languages. He has been extensively involved with planning, coordinating and delivering complex data conversion and application development projects within aerospace, automotive, manufacturing, military, legal, government, pharmaceutical and reference.

Don has a close association with Adobe and has been developing Structured FrameMaker applications since the early 90’s. 

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