Adobe websites recognize the Global Privacy Control available in some web browsers. If your browser is configured to send this signal, Adobe will opt you out of Adobe’s use of advertising cookies on that browser. You can learn more about Adobe’s advertising practices and your privacy choices here.
Further, using these choices will not stop all interest-based advertising, such as contextual-based ads.
2. Right to Know or Request Categories of Personal Information
3. Right to Correct.
You have a right to request correction of inaccurate personal information.
4. Right to Request Deletion.
You also have a right to request that we delete personal information under certain circumstances, subject to certain exceptions.
5. Right to Designate an Authorized Agent.
You may designate an authorized agent to exercise some of your rights; however, in order to help protect the security of your personal information, the authorized agent must follow the same authentication procedures that are required if you exercise your rights without using an agent. Adobe will verify requests made through authorized agents to help ensure the safety of your account and to comply with our policies and procedures.
6. Right against Discrimination.
You have a right to not be discriminated against for exercising your rights set out in the CCPA.
7. Right to Notice.
You have a right to receive notice of our practices at or before collection of personal information.
Additional information on exercising your rights
Where you exercise your rights yourself, you will need to be logged on with your Adobe ID and password or on the browser of your device. When you make a request through the privacy inquiry form, your email address will be authenticated via an email verification code and will be matched with the Adobe ID you are inquiring about.
Consumer request metrics for calendar year 2022
Adobe believes transparency is critical to maintaining a trusted relationship with our consumers. To that end, Adobe is further enhancing our transparency with respect to the choices our consumers make regarding personal information. In this privacy transparency disclosure, we are providing metrics on certain requests we received from consumers across the United States during the 2022 calendar year, in compliance with the California Consumer Privacy Act.
Requests to know: Adobe received 25 consumer requests to know personal information collected about them, complied with 25 of those requests in whole or in part, and denied 0 of those requests.
Requests to delete: Adobe received 217,094 consumer requests to delete, complied with 217,094 of those requests in whole or in part, and denied 0 of those requests.
Requests to opt out: Adobe received 5,543 requests to opt out of personal information “sales,” complied with 5,543 of those requests in whole or in part, and denied 0 of those requests.
The mean number of days within which Adobe substantively responded to these requests in 2022 was 28 days.
In the previous 12-months, Adobe Experience Cloud offered a separate service called the Device Co-op, which enabled participating brands to deliver a more consistent and personalized experience across devices and apps. When this service was available, Adobe provided a mechanism that enabled consumers to disconnect a device and opt out from the sale or sharing of their data related to this service. This service is no longer active.